"What's adeductible?"When askedwhen they wouldlike to picksomething ups,they respond,"now"I needsyringesI've never hada deductiblebefore, butthey're onmedicare."I needthe newshinglesshot"Patient needsnew PA onmedicinethey've beenon"Do youguys dothe covidtest?""I needa flushot"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.employeecompletelybutchers amed nameMedicationwe need ison backorderor recalled.CMNform,neededagain.Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceFree!"Myinsurance isthe same aslast year",but it isn't.D.M. calls3+ timesin one dayMedicinesent to usrather thananotherpharmacyPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,I need myentire profiletransferredfrom anotherpharmacyWhen areyou going tohave thenew covidvaccine?I needeverythingtransferredto anotherpharmacy.I need myadderall orvyvanserefilled"You don'ttake xinsurance?"Someonetries totransfer anew controlRxtricare reports nomedical/pharmacybenefitsInsurancecompany down,had to reboottheir system, callback in 1-4hours.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Lost RX/ EarlyRefillPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitcomplainsaboutEliquis/drugpricingPatient asksfor 3+ itemsin drive thruwithoutcalling aheadPersondoesn'tknow theD.O.B.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted."This isWalgreens,not CVS."System sayswe are OOS,but we arenot.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Newinsurance -->pharmacynotcontractedPatientcompletelybutchers amed name"What's adeductible?"When askedwhen they wouldlike to picksomething ups,they respond,"now"I needsyringesI've never hada deductiblebefore, butthey're onmedicare."I needthe newshinglesshot"Patient needsnew PA onmedicinethey've beenon"Do youguys dothe covidtest?""I needa flushot"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.employeecompletelybutchers amed nameMedicationwe need ison backorderor recalled.CMNform,neededagain.Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceFree!"Myinsurance isthe same aslast year",but it isn't.D.M. calls3+ timesin one dayMedicinesent to usrather thananotherpharmacyPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,I need myentire profiletransferredfrom anotherpharmacyWhen areyou going tohave thenew covidvaccine?I needeverythingtransferredto anotherpharmacy.I need myadderall orvyvanserefilled"You don'ttake xinsurance?"Someonetries totransfer anew controlRxtricare reports nomedical/pharmacybenefitsInsurancecompany down,had to reboottheir system, callback in 1-4hours.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Lost RX/ EarlyRefillPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitcomplainsaboutEliquis/drugpricingPatient asksfor 3+ itemsin drive thruwithoutcalling aheadPersondoesn'tknow theD.O.B.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted."This isWalgreens,not CVS."System sayswe are OOS,but we arenot.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Newinsurance -->pharmacynotcontractedPatientcompletelybutchers amed name

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "What's a deductible?"
  2. When asked when they would like to pick something ups, they respond, "now"
  3. I need syringes
  4. I've never had a deductible before, but they're on medicare.
  5. "I need the new shingles shot"
  6. Patient needs new PA on medicine they've been on
  7. "Do you guys do the covid test?"
  8. "I need a flu shot"
  9. Is my Rx ready? We have nothing. They said they would send it hours ago.
  10. employee completely butchers a med name
  11. Medication we need is on backorder or recalled.
  12. CMN form, needed again.
  13. Doctor tells patient their Rx is ready and/or the cost on their insurance
  14. Free!
  15. "My insurance is the same as last year", but it isn't.
  16. D.M. calls 3+ times in one day
  17. Medicine sent to us rather than another pharmacy
  18. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  19. I need my entire profile transferred from another pharmacy
  20. When are you going to have the new covid vaccine?
  21. I need everything transferred to another pharmacy.
  22. I need my adderall or vyvanse refilled
  23. "You don't take x insurance?"
  24. Someone tries to transfer a new control Rx
  25. tricare reports no medical/pharmacy benefits
  26. Insurance company down, had to reboot their system, call back in 1-4 hours.
  27. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  28. Lost RX / Early Refill
  29. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  30. complains about Eliquis/drug pricing
  31. Patient asks for 3+ items in drive thru without calling ahead
  32. Person doesn't know the D.O.B.
  33. Patient gives us the wrong name, only supply their legal name when further prompted.
  34. "This is Walgreens, not CVS."
  35. System says we are OOS, but we are not.
  36. Provider refuses refills, patient hasn't been seen in over 1 year.
  37. New insurance --> pharmacy not contracted
  38. Patient completely butchers a med name