Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago."What's adeductible?""I needthe newshinglesshot"D.M. calls3+ timesin one dayI needeverythingtransferredto anotherpharmacy.I've never hada deductiblebefore, butthey're onmedicare.Patient needsnew PA onmedicinethey've beenonPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.When askedwhen they wouldlike to picksomething ups,they respond,"now"Medicinesent to usrather thananotherpharmacy"You don'ttake xinsurance?"tricare reports nomedical/pharmacybenefits"This isWalgreens,not CVS."Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Someonetries totransfer anew controlRxLost RX/ EarlyRefillDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceSystem sayswe are OOS,but we arenot.Newinsurance -->pharmacynotcontracted"I needa flushot"I needsyringesI need myentire profiletransferredfrom anotherpharmacy"Do youguys dothe covidtest?"complainsaboutEliquis/drugpricingFree!Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitMedicationwe need ison backorderor recalled.CMNform,neededagain.Persondoesn'tknow theD.O.B."Myinsurance isthe same aslast year",but it isn't.Insurancecompany down,had to reboottheir system, callback in 1-4hours.I need myadderall orvyvanserefilledProviderrefuses refills,patient hasn'tbeen seen inover 1 year.When areyou going tohave thenew covidvaccine?Patient asksfor 3+ itemsin drive thruwithoutcalling aheadPatientcompletelybutchers amed nameemployeecompletelybutchers amed nameIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago."What's adeductible?""I needthe newshinglesshot"D.M. calls3+ timesin one dayI needeverythingtransferredto anotherpharmacy.I've never hada deductiblebefore, butthey're onmedicare.Patient needsnew PA onmedicinethey've beenonPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.When askedwhen they wouldlike to picksomething ups,they respond,"now"Medicinesent to usrather thananotherpharmacy"You don'ttake xinsurance?"tricare reports nomedical/pharmacybenefits"This isWalgreens,not CVS."Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Someonetries totransfer anew controlRxLost RX/ EarlyRefillDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceSystem sayswe are OOS,but we arenot.Newinsurance -->pharmacynotcontracted"I needa flushot"I needsyringesI need myentire profiletransferredfrom anotherpharmacy"Do youguys dothe covidtest?"complainsaboutEliquis/drugpricingFree!Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitMedicationwe need ison backorderor recalled.CMNform,neededagain.Persondoesn'tknow theD.O.B."Myinsurance isthe same aslast year",but it isn't.Insurancecompany down,had to reboottheir system, callback in 1-4hours.I need myadderall orvyvanserefilledProviderrefuses refills,patient hasn'tbeen seen inover 1 year.When areyou going tohave thenew covidvaccine?Patient asksfor 3+ itemsin drive thruwithoutcalling aheadPatientcompletelybutchers amed nameemployeecompletelybutchers amed name

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is my Rx ready? We have nothing. They said they would send it hours ago.
  2. "What's a deductible?"
  3. "I need the new shingles shot"
  4. D.M. calls 3+ times in one day
  5. I need everything transferred to another pharmacy.
  6. I've never had a deductible before, but they're on medicare.
  7. Patient needs new PA on medicine they've been on
  8. Patient gives us the wrong name, only supply their legal name when further prompted.
  9. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  10. When asked when they would like to pick something ups, they respond, "now"
  11. Medicine sent to us rather than another pharmacy
  12. "You don't take x insurance?"
  13. tricare reports no medical/pharmacy benefits
  14. "This is Walgreens, not CVS."
  15. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  16. Someone tries to transfer a new control Rx
  17. Lost RX / Early Refill
  18. Doctor tells patient their Rx is ready and/or the cost on their insurance
  19. System says we are OOS, but we are not.
  20. New insurance --> pharmacy not contracted
  21. "I need a flu shot"
  22. I need syringes
  23. I need my entire profile transferred from another pharmacy
  24. "Do you guys do the covid test?"
  25. complains about Eliquis/drug pricing
  26. Free!
  27. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  28. Medication we need is on backorder or recalled.
  29. CMN form, needed again.
  30. Person doesn't know the D.O.B.
  31. "My insurance is the same as last year", but it isn't.
  32. Insurance company down, had to reboot their system, call back in 1-4 hours.
  33. I need my adderall or vyvanse refilled
  34. Provider refuses refills, patient hasn't been seen in over 1 year.
  35. When are you going to have the new covid vaccine?
  36. Patient asks for 3+ items in drive thru without calling ahead
  37. Patient completely butchers a med name
  38. employee completely butchers a med name