When areyou going tohave thenew covidvaccine?Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Medicinesent to usrather thananotherpharmacy"Do youguys dothe covidtest?"Lost RX/ EarlyRefill"What's adeductible?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Someonetries totransfer anew controlRxPatient needsnew PA onmedicinethey've beenonI need myadderall orvyvanserefilledMedicationwe need ison backorderor recalled.complainsaboutEliquis/drugpricingNewinsurance -->pharmacynotcontractedFree!employeecompletelybutchers amed namePatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitCMNform,neededagain."This isWalgreens,not CVS."Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patientcompletelybutchers amed nameDoctor tellspatient their Rxis ready and/orthe cost ontheir insurance"I needa flushot"I needsyringesWhen askedwhen they wouldlike to picksomething ups,they respond,"now"I need myentire profiletransferredfrom anotherpharmacyI needeverythingtransferredto anotherpharmacy."I needthe newshinglesshot"tricare reports nomedical/pharmacybenefitsPatient asksfor 3+ itemsin drive thruwithoutcalling ahead"Myinsurance isthe same aslast year",but it isn't."You don'ttake xinsurance?"System sayswe are OOS,but we arenot.I've never hada deductiblebefore, butthey're onmedicare.Persondoesn'tknow theD.O.B.D.M. calls3+ timesin one dayWhen areyou going tohave thenew covidvaccine?Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Medicinesent to usrather thananotherpharmacy"Do youguys dothe covidtest?"Lost RX/ EarlyRefill"What's adeductible?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Someonetries totransfer anew controlRxPatient needsnew PA onmedicinethey've beenonI need myadderall orvyvanserefilledMedicationwe need ison backorderor recalled.complainsaboutEliquis/drugpricingNewinsurance -->pharmacynotcontractedFree!employeecompletelybutchers amed namePatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitCMNform,neededagain."This isWalgreens,not CVS."Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patientcompletelybutchers amed nameDoctor tellspatient their Rxis ready and/orthe cost ontheir insurance"I needa flushot"I needsyringesWhen askedwhen they wouldlike to picksomething ups,they respond,"now"I need myentire profiletransferredfrom anotherpharmacyI needeverythingtransferredto anotherpharmacy."I needthe newshinglesshot"tricare reports nomedical/pharmacybenefitsPatient asksfor 3+ itemsin drive thruwithoutcalling ahead"Myinsurance isthe same aslast year",but it isn't."You don'ttake xinsurance?"System sayswe are OOS,but we arenot.I've never hada deductiblebefore, butthey're onmedicare.Persondoesn'tknow theD.O.B.D.M. calls3+ timesin one day

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When are you going to have the new covid vaccine?
  2. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  3. Medicine sent to us rather than another pharmacy
  4. "Do you guys do the covid test?"
  5. Lost RX / Early Refill
  6. "What's a deductible?"
  7. Insurance company down, had to reboot their system, call back in 1-4 hours.
  8. Is my Rx ready? We have nothing. They said they would send it hours ago.
  9. Provider refuses refills, patient hasn't been seen in over 1 year.
  10. Someone tries to transfer a new control Rx
  11. Patient needs new PA on medicine they've been on
  12. I need my adderall or vyvanse refilled
  13. Medication we need is on backorder or recalled.
  14. complains about Eliquis/drug pricing
  15. New insurance --> pharmacy not contracted
  16. Free!
  17. employee completely butchers a med name
  18. Patient gives us the wrong name, only supply their legal name when further prompted.
  19. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  20. CMN form, needed again.
  21. "This is Walgreens, not CVS."
  22. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  23. Patient completely butchers a med name
  24. Doctor tells patient their Rx is ready and/or the cost on their insurance
  25. "I need a flu shot"
  26. I need syringes
  27. When asked when they would like to pick something ups, they respond, "now"
  28. I need my entire profile transferred from another pharmacy
  29. I need everything transferred to another pharmacy.
  30. "I need the new shingles shot"
  31. tricare reports no medical/pharmacy benefits
  32. Patient asks for 3+ items in drive thru without calling ahead
  33. "My insurance is the same as last year", but it isn't.
  34. "You don't take x insurance?"
  35. System says we are OOS, but we are not.
  36. I've never had a deductible before, but they're on medicare.
  37. Person doesn't know the D.O.B.
  38. D.M. calls 3+ times in one day