Medicinesent to usrather thananotherpharmacyD.M. calls3+ timesin one day"I needa flushot""Myinsurance isthe same aslast year",but it isn't.complainsaboutEliquis/drugpricingI needeverythingtransferredto anotherpharmacy.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,employeecompletelybutchers amed nameSystem sayswe are OOS,but we arenot."I needthe newshinglesshot"Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needsyringesProviderrefuses refills,patient hasn'tbeen seen inover 1 year.CMNform,neededagain."You don'ttake xinsurance?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.I need myentire profiletransferredfrom anotherpharmacyPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Someonetries totransfer anew controlRxFree!tricare reports nomedical/pharmacybenefits"What's adeductible?""This isWalgreens,not CVS."Newinsurance -->pharmacynotcontractedPatientcompletelybutchers amed nameI need myadderall orvyvanserefilled"Do youguys dothe covidtest?"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Medicationwe need ison backorderor recalled.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadPatient needsnew PA onmedicinethey've beenonPersondoesn'tknow theD.O.B.Lost RX/ EarlyRefillI've never hada deductiblebefore, butthey're onmedicare.When areyou going tohave thenew covidvaccine?Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceMedicinesent to usrather thananotherpharmacyD.M. calls3+ timesin one day"I needa flushot""Myinsurance isthe same aslast year",but it isn't.complainsaboutEliquis/drugpricingI needeverythingtransferredto anotherpharmacy.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,employeecompletelybutchers amed nameSystem sayswe are OOS,but we arenot."I needthe newshinglesshot"Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needsyringesProviderrefuses refills,patient hasn'tbeen seen inover 1 year.CMNform,neededagain."You don'ttake xinsurance?"Insurancecompany down,had to reboottheir system, callback in 1-4hours.I need myentire profiletransferredfrom anotherpharmacyPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Someonetries totransfer anew controlRxFree!tricare reports nomedical/pharmacybenefits"What's adeductible?""This isWalgreens,not CVS."Newinsurance -->pharmacynotcontractedPatientcompletelybutchers amed nameI need myadderall orvyvanserefilled"Do youguys dothe covidtest?"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Medicationwe need ison backorderor recalled.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadPatient needsnew PA onmedicinethey've beenonPersondoesn'tknow theD.O.B.Lost RX/ EarlyRefillI've never hada deductiblebefore, butthey're onmedicare.When areyou going tohave thenew covidvaccine?Doctor tellspatient their Rxis ready and/orthe cost ontheir insurance

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Medicine sent to us rather than another pharmacy
  2. D.M. calls 3+ times in one day
  3. "I need a flu shot"
  4. "My insurance is the same as last year", but it isn't.
  5. complains about Eliquis/drug pricing
  6. I need everything transferred to another pharmacy.
  7. Patient gives us the wrong name, only supply their legal name when further prompted.
  8. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  9. employee completely butchers a med name
  10. System says we are OOS, but we are not.
  11. "I need the new shingles shot"
  12. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  13. I need syringes
  14. Provider refuses refills, patient hasn't been seen in over 1 year.
  15. CMN form, needed again.
  16. "You don't take x insurance?"
  17. Insurance company down, had to reboot their system, call back in 1-4 hours.
  18. I need my entire profile transferred from another pharmacy
  19. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  20. When asked when they would like to pick something ups, they respond, "now"
  21. Someone tries to transfer a new control Rx
  22. Free!
  23. tricare reports no medical/pharmacy benefits
  24. "What's a deductible?"
  25. "This is Walgreens, not CVS."
  26. New insurance --> pharmacy not contracted
  27. Patient completely butchers a med name
  28. I need my adderall or vyvanse refilled
  29. "Do you guys do the covid test?"
  30. Is my Rx ready? We have nothing. They said they would send it hours ago.
  31. Medication we need is on backorder or recalled.
  32. Patient asks for 3+ items in drive thru without calling ahead
  33. Patient needs new PA on medicine they've been on
  34. Person doesn't know the D.O.B.
  35. Lost RX / Early Refill
  36. I've never had a deductible before, but they're on medicare.
  37. When are you going to have the new covid vaccine?
  38. Doctor tells patient their Rx is ready and/or the cost on their insurance