(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"You don't take x insurance?"
New insurance --> pharmacy not contracted
Patient needs new PA on medicine they've been on
Free!
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
"This is Walgreens, not CVS."
complains about Eliquis/drug pricing
"I need the new shingles shot"
I need everything transferred to another pharmacy.
When are you going to have the new covid vaccine?
"I need a flu shot"
I need syringes
Medicine sent to us rather than another pharmacy
tricare reports no medical/pharmacy benefits
Doctor tells patient their Rx is ready and/or the cost on their insurance
Insurance company down, had to reboot their system, call back in 1-4 hours.
Lost RX / Early Refill
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
When asked when they would like to pick something ups, they respond, "now"
Patient asks for 3+ items in drive thru without calling ahead
"My insurance is the same as last year", but it isn't.
I need my entire profile transferred from another pharmacy
employee completely butchers a med name
"Do you guys do the covid test?"
Patient completely butchers a med name
Medication we need is on backorder or recalled.
I've never had a deductible before, but they're on medicare.
"What's a deductible?"
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
Someone tries to transfer a new control Rx
System says we are OOS, but we are not.
Patient gives us the wrong name, only supply their legal name when further prompted.
CMN form, needed again.
D.M. calls 3+ times in one day
Person doesn't know the D.O.B.
I need my adderall or vyvanse refilled
Is my Rx ready? We have nothing. They said they would send it hours ago.
Provider refuses refills, patient hasn't been seen in over 1 year.