I've never hada deductiblebefore, butthey're onmedicare.Persondoesn'tknow theD.O.B.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.I needeverythingtransferredto anotherpharmacy."Myinsurance isthe same aslast year",but it isn't.I needsyringesPatient needsnew PA onmedicinethey've beenonPatient asksfor 3+ itemsin drive thruwithoutcalling aheadI need myentire profiletransferredfrom anotherpharmacyPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitInsurancecompany down,had to reboottheir system, callback in 1-4hours.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.CMNform,neededagain."This isWalgreens,not CVS."I need myadderall orvyvanserefilledPatientcompletelybutchers amed nameLost RX/ EarlyRefilltricare reports nomedical/pharmacybenefitsSomeonetries totransfer anew controlRxFree!When askedwhen they wouldlike to picksomething ups,they respond,"now""What's adeductible?"D.M. calls3+ timesin one dayDoctor tellspatient their Rxis ready and/orthe cost ontheir insurance"Do youguys dothe covidtest?"Medicationwe need ison backorderor recalled.Newinsurance -->pharmacynotcontractedemployeecompletelybutchers amed nameSystem sayswe are OOS,but we arenot.Medicinesent to usrather thananotherpharmacy"You don'ttake xinsurance?"Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it."I needa flushot"When areyou going tohave thenew covidvaccine?complainsaboutEliquis/drugpricing"I needthe newshinglesshot"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I've never hada deductiblebefore, butthey're onmedicare.Persondoesn'tknow theD.O.B.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.I needeverythingtransferredto anotherpharmacy."Myinsurance isthe same aslast year",but it isn't.I needsyringesPatient needsnew PA onmedicinethey've beenonPatient asksfor 3+ itemsin drive thruwithoutcalling aheadI need myentire profiletransferredfrom anotherpharmacyPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitInsurancecompany down,had to reboottheir system, callback in 1-4hours.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.CMNform,neededagain."This isWalgreens,not CVS."I need myadderall orvyvanserefilledPatientcompletelybutchers amed nameLost RX/ EarlyRefilltricare reports nomedical/pharmacybenefitsSomeonetries totransfer anew controlRxFree!When askedwhen they wouldlike to picksomething ups,they respond,"now""What's adeductible?"D.M. calls3+ timesin one dayDoctor tellspatient their Rxis ready and/orthe cost ontheir insurance"Do youguys dothe covidtest?"Medicationwe need ison backorderor recalled.Newinsurance -->pharmacynotcontractedemployeecompletelybutchers amed nameSystem sayswe are OOS,but we arenot.Medicinesent to usrather thananotherpharmacy"You don'ttake xinsurance?"Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it."I needa flushot"When areyou going tohave thenew covidvaccine?complainsaboutEliquis/drugpricing"I needthe newshinglesshot"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I've never had a deductible before, but they're on medicare.
  2. Person doesn't know the D.O.B.
  3. Patient gives us the wrong name, only supply their legal name when further prompted.
  4. I need everything transferred to another pharmacy.
  5. "My insurance is the same as last year", but it isn't.
  6. I need syringes
  7. Patient needs new PA on medicine they've been on
  8. Patient asks for 3+ items in drive thru without calling ahead
  9. I need my entire profile transferred from another pharmacy
  10. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  11. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  12. Insurance company down, had to reboot their system, call back in 1-4 hours.
  13. Provider refuses refills, patient hasn't been seen in over 1 year.
  14. CMN form, needed again.
  15. "This is Walgreens, not CVS."
  16. I need my adderall or vyvanse refilled
  17. Patient completely butchers a med name
  18. Lost RX / Early Refill
  19. tricare reports no medical/pharmacy benefits
  20. Someone tries to transfer a new control Rx
  21. Free!
  22. When asked when they would like to pick something ups, they respond, "now"
  23. "What's a deductible?"
  24. D.M. calls 3+ times in one day
  25. Doctor tells patient their Rx is ready and/or the cost on their insurance
  26. "Do you guys do the covid test?"
  27. Medication we need is on backorder or recalled.
  28. New insurance --> pharmacy not contracted
  29. employee completely butchers a med name
  30. System says we are OOS, but we are not.
  31. Medicine sent to us rather than another pharmacy
  32. "You don't take x insurance?"
  33. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  34. "I need a flu shot"
  35. When are you going to have the new covid vaccine?
  36. complains about Eliquis/drug pricing
  37. "I need the new shingles shot"
  38. Is my Rx ready? We have nothing. They said they would send it hours ago.