Someonetries totransfer anew controlRxMedicinesent to usrather thananotherpharmacyPatientcompletelybutchers amed name"You don'ttake xinsurance?"When askedwhen they wouldlike to picksomething ups,they respond,"now"Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceMedicationwe need ison backorderor recalled.Patient asksfor 3+ itemsin drive thruwithoutcalling ahead"Myinsurance isthe same aslast year",but it isn't.I need myadderall orvyvanserefilledPersondoesn'tknow theD.O.B."I needa flushot"employeecompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitSystem sayswe are OOS,but we arenot.Free!complainsaboutEliquis/drugpricingI've never hada deductiblebefore, butthey're onmedicare.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted."Do youguys dothe covidtest?"Providerrefuses refills,patient hasn'tbeen seen inover 1 year."I needthe newshinglesshot""What's adeductible?"I need myentire profiletransferredfrom anotherpharmacyPatient needsnew PA onmedicinethey've beenonWhen areyou going tohave thenew covidvaccine?tricare reports nomedical/pharmacybenefitsLost RX/ EarlyRefillD.M. calls3+ timesin one dayPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Newinsurance -->pharmacynotcontractedCMNform,neededagain.Insurancecompany down,had to reboottheir system, callback in 1-4hours.I needsyringesI needeverythingtransferredto anotherpharmacy."This isWalgreens,not CVS."Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Someonetries totransfer anew controlRxMedicinesent to usrather thananotherpharmacyPatientcompletelybutchers amed name"You don'ttake xinsurance?"When askedwhen they wouldlike to picksomething ups,they respond,"now"Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceMedicationwe need ison backorderor recalled.Patient asksfor 3+ itemsin drive thruwithoutcalling ahead"Myinsurance isthe same aslast year",but it isn't.I need myadderall orvyvanserefilledPersondoesn'tknow theD.O.B."I needa flushot"employeecompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitSystem sayswe are OOS,but we arenot.Free!complainsaboutEliquis/drugpricingI've never hada deductiblebefore, butthey're onmedicare.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted."Do youguys dothe covidtest?"Providerrefuses refills,patient hasn'tbeen seen inover 1 year."I needthe newshinglesshot""What's adeductible?"I need myentire profiletransferredfrom anotherpharmacyPatient needsnew PA onmedicinethey've beenonWhen areyou going tohave thenew covidvaccine?tricare reports nomedical/pharmacybenefitsLost RX/ EarlyRefillD.M. calls3+ timesin one dayPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Newinsurance -->pharmacynotcontractedCMNform,neededagain.Insurancecompany down,had to reboottheir system, callback in 1-4hours.I needsyringesI needeverythingtransferredto anotherpharmacy."This isWalgreens,not CVS."Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone tries to transfer a new control Rx
  2. Medicine sent to us rather than another pharmacy
  3. Patient completely butchers a med name
  4. "You don't take x insurance?"
  5. When asked when they would like to pick something ups, they respond, "now"
  6. Doctor tells patient their Rx is ready and/or the cost on their insurance
  7. Medication we need is on backorder or recalled.
  8. Patient asks for 3+ items in drive thru without calling ahead
  9. "My insurance is the same as last year", but it isn't.
  10. I need my adderall or vyvanse refilled
  11. Person doesn't know the D.O.B.
  12. "I need a flu shot"
  13. employee completely butchers a med name
  14. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  15. System says we are OOS, but we are not.
  16. Free!
  17. complains about Eliquis/drug pricing
  18. I've never had a deductible before, but they're on medicare.
  19. Patient gives us the wrong name, only supply their legal name when further prompted.
  20. "Do you guys do the covid test?"
  21. Provider refuses refills, patient hasn't been seen in over 1 year.
  22. "I need the new shingles shot"
  23. "What's a deductible?"
  24. I need my entire profile transferred from another pharmacy
  25. Patient needs new PA on medicine they've been on
  26. When are you going to have the new covid vaccine?
  27. tricare reports no medical/pharmacy benefits
  28. Lost RX / Early Refill
  29. D.M. calls 3+ times in one day
  30. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  31. Is my Rx ready? We have nothing. They said they would send it hours ago.
  32. New insurance --> pharmacy not contracted
  33. CMN form, needed again.
  34. Insurance company down, had to reboot their system, call back in 1-4 hours.
  35. I need syringes
  36. I need everything transferred to another pharmacy.
  37. "This is Walgreens, not CVS."
  38. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,