"Myinsurance isthe same aslast year",but it isn't.I need myentire profiletransferredfrom anotherpharmacy"I needa flushot"Patient needsnew PA onmedicinethey've beenonI need myadderall orvyvanserefilledFree!CMNform,neededagain.Lost RX/ EarlyRefillPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.When areyou going tohave thenew covidvaccine?Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,Persondoesn'tknow theD.O.B."Do youguys dothe covidtest?"System sayswe are OOS,but we arenot.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadSomeonetries totransfer anew controlRx"You don'ttake xinsurance?"When askedwhen they wouldlike to picksomething ups,they respond,"now"Medicationwe need ison backorderor recalled.I needeverythingtransferredto anotherpharmacy.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Doctor tellspatient their Rxis ready and/orthe cost ontheir insurancecomplainsaboutEliquis/drugpricingD.M. calls3+ timesin one dayMedicinesent to usrather thananotherpharmacy"I needthe newshinglesshot"Insurancecompany down,had to reboottheir system, callback in 1-4hours.employeecompletelybutchers amed nameNewinsurance -->pharmacynotcontractedtricare reports nomedical/pharmacybenefitsIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago."This isWalgreens,not CVS."I needsyringesPatientcompletelybutchers amed name"What's adeductible?"I've never hada deductiblebefore, butthey're onmedicare."Myinsurance isthe same aslast year",but it isn't.I need myentire profiletransferredfrom anotherpharmacy"I needa flushot"Patient needsnew PA onmedicinethey've beenonI need myadderall orvyvanserefilledFree!CMNform,neededagain.Lost RX/ EarlyRefillPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.When areyou going tohave thenew covidvaccine?Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,Persondoesn'tknow theD.O.B."Do youguys dothe covidtest?"System sayswe are OOS,but we arenot.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadSomeonetries totransfer anew controlRx"You don'ttake xinsurance?"When askedwhen they wouldlike to picksomething ups,they respond,"now"Medicationwe need ison backorderor recalled.I needeverythingtransferredto anotherpharmacy.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Doctor tellspatient their Rxis ready and/orthe cost ontheir insurancecomplainsaboutEliquis/drugpricingD.M. calls3+ timesin one dayMedicinesent to usrather thananotherpharmacy"I needthe newshinglesshot"Insurancecompany down,had to reboottheir system, callback in 1-4hours.employeecompletelybutchers amed nameNewinsurance -->pharmacynotcontractedtricare reports nomedical/pharmacybenefitsIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago."This isWalgreens,not CVS."I needsyringesPatientcompletelybutchers amed name"What's adeductible?"I've never hada deductiblebefore, butthey're onmedicare.

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My insurance is the same as last year", but it isn't.
  2. I need my entire profile transferred from another pharmacy
  3. "I need a flu shot"
  4. Patient needs new PA on medicine they've been on
  5. I need my adderall or vyvanse refilled
  6. Free!
  7. CMN form, needed again.
  8. Lost RX / Early Refill
  9. Patient gives us the wrong name, only supply their legal name when further prompted.
  10. When are you going to have the new covid vaccine?
  11. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  12. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  13. Person doesn't know the D.O.B.
  14. "Do you guys do the covid test?"
  15. System says we are OOS, but we are not.
  16. Patient asks for 3+ items in drive thru without calling ahead
  17. Someone tries to transfer a new control Rx
  18. "You don't take x insurance?"
  19. When asked when they would like to pick something ups, they respond, "now"
  20. Medication we need is on backorder or recalled.
  21. I need everything transferred to another pharmacy.
  22. Provider refuses refills, patient hasn't been seen in over 1 year.
  23. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  24. Doctor tells patient their Rx is ready and/or the cost on their insurance
  25. complains about Eliquis/drug pricing
  26. D.M. calls 3+ times in one day
  27. Medicine sent to us rather than another pharmacy
  28. "I need the new shingles shot"
  29. Insurance company down, had to reboot their system, call back in 1-4 hours.
  30. employee completely butchers a med name
  31. New insurance --> pharmacy not contracted
  32. tricare reports no medical/pharmacy benefits
  33. Is my Rx ready? We have nothing. They said they would send it hours ago.
  34. "This is Walgreens, not CVS."
  35. I need syringes
  36. Patient completely butchers a med name
  37. "What's a deductible?"
  38. I've never had a deductible before, but they're on medicare.