(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"What's a deductible?"
"This is Walgreens, not CVS."
I need my entire profile transferred from another pharmacy
Patient completely butchers a med name
"Do you guys do the covid test?"
"You don't take x insurance?"
complains about Eliquis/drug pricing
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
System says we are OOS, but we are not.
I've never had a deductible before, but they're on medicare.
I need my adderall or vyvanse refilled
"I need the new shingles shot"
CMN form, needed again.
Provider refuses refills, patient hasn't been seen in over 1 year.
Medication we need is on backorder or recalled.
"My insurance is the same as last year", but it isn't.
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
Doctor tells patient their Rx is ready and/or the cost on their insurance
Person doesn't know the D.O.B.
When are you going to have the new covid vaccine?
Patient needs new PA on medicine they've been on
Insurance company down, had to reboot their system, call back in 1-4 hours.
Lost RX / Early Refill
employee completely butchers a med name
Medicine sent to us rather than another pharmacy
tricare reports no medical/pharmacy benefits
Is my Rx ready? We have nothing. They said they would send it hours ago.
Patient asks for 3+ items in drive thru without calling ahead
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
New insurance --> pharmacy not contracted
Patient gives us the wrong name, only supply their legal name when further prompted.
"I need a flu shot"
I need syringes
Free!
When asked when they would like to pick something ups, they respond, "now"
I need everything transferred to another pharmacy.
