(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient asks for 3+ items in drive thru without calling ahead
Patient needs new PA on medicine they've been on
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
I need my entire profile transferred from another pharmacy
I need my adderall or vyvanse refilled
Insurance company down, had to reboot their system, call back in 1-4 hours.
employee completely butchers a med name
"I need the new shingles shot"
I've never had a deductible before, but they're on medicare.
Provider refuses refills, patient hasn't been seen in over 1 year.
"This is Walgreens, not CVS."
Medicine sent to us rather than another pharmacy
tricare reports no medical/pharmacy benefits
Medication we need is on backorder or recalled.
Free!
"Do you guys do the covid test?"
Someone tries to transfer a new control Rx
System says we are OOS, but we are not.
I need everything transferred to another pharmacy.
New insurance --> pharmacy not contracted
When are you going to have the new covid vaccine?
Person doesn't know the D.O.B.
When asked when they would like to pick something ups, they respond, "now"
"I need a flu shot"
"You don't take x insurance?"
"My insurance is the same as last year", but it isn't.
Lost RX / Early Refill
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
Patient gives us the wrong name, only supply their legal name when further prompted.
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
D.M. calls 3+ times in one day
complains about Eliquis/drug pricing
Patient completely butchers a med name
Doctor tells patient their Rx is ready and/or the cost on their insurance
CMN form, needed again.
Is my Rx ready? We have nothing. They said they would send it hours ago.