complainsaboutEliquis/drugpricingWhen askedwhen they wouldlike to picksomething ups,they respond,"now"When areyou going tohave thenew covidvaccine?Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitI need myentire profiletransferredfrom anotherpharmacyDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceSystem sayswe are OOS,but we arenot.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago."You don'ttake xinsurance?"tricare reports nomedical/pharmacybenefits"I needthe newshinglesshot"I need myadderall orvyvanserefilled"This isWalgreens,not CVS."I've never hada deductiblebefore, butthey're onmedicare.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadI needsyringes"I needa flushot"Persondoesn'tknow theD.O.B.Medicationwe need ison backorderor recalled.Newinsurance -->pharmacynotcontractedD.M. calls3+ timesin one dayPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patientcompletelybutchers amed nameMedicinesent to usrather thananotherpharmacyLost RX/ EarlyRefillInsurancecompany down,had to reboottheir system, callback in 1-4hours.I needeverythingtransferredto anotherpharmacy.CMNform,neededagain.Patient needsnew PA onmedicinethey've beenonPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,"What's adeductible?"Free!"Do youguys dothe covidtest?"employeecompletelybutchers amed name"Myinsurance isthe same aslast year",but it isn't.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Someonetries totransfer anew controlRxcomplainsaboutEliquis/drugpricingWhen askedwhen they wouldlike to picksomething ups,they respond,"now"When areyou going tohave thenew covidvaccine?Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitI need myentire profiletransferredfrom anotherpharmacyDoctor tellspatient their Rxis ready and/orthe cost ontheir insuranceSystem sayswe are OOS,but we arenot.Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago."You don'ttake xinsurance?"tricare reports nomedical/pharmacybenefits"I needthe newshinglesshot"I need myadderall orvyvanserefilled"This isWalgreens,not CVS."I've never hada deductiblebefore, butthey're onmedicare.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadI needsyringes"I needa flushot"Persondoesn'tknow theD.O.B.Medicationwe need ison backorderor recalled.Newinsurance -->pharmacynotcontractedD.M. calls3+ timesin one dayPatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patientcompletelybutchers amed nameMedicinesent to usrather thananotherpharmacyLost RX/ EarlyRefillInsurancecompany down,had to reboottheir system, callback in 1-4hours.I needeverythingtransferredto anotherpharmacy.CMNform,neededagain.Patient needsnew PA onmedicinethey've beenonPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,"What's adeductible?"Free!"Do youguys dothe covidtest?"employeecompletelybutchers amed name"Myinsurance isthe same aslast year",but it isn't.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Someonetries totransfer anew controlRx

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. complains about Eliquis/drug pricing
  2. When asked when they would like to pick something ups, they respond, "now"
  3. When are you going to have the new covid vaccine?
  4. Provider refuses refills, patient hasn't been seen in over 1 year.
  5. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  6. I need my entire profile transferred from another pharmacy
  7. Doctor tells patient their Rx is ready and/or the cost on their insurance
  8. System says we are OOS, but we are not.
  9. Is my Rx ready? We have nothing. They said they would send it hours ago.
  10. "You don't take x insurance?"
  11. tricare reports no medical/pharmacy benefits
  12. "I need the new shingles shot"
  13. I need my adderall or vyvanse refilled
  14. "This is Walgreens, not CVS."
  15. I've never had a deductible before, but they're on medicare.
  16. Patient asks for 3+ items in drive thru without calling ahead
  17. I need syringes
  18. "I need a flu shot"
  19. Person doesn't know the D.O.B.
  20. Medication we need is on backorder or recalled.
  21. New insurance --> pharmacy not contracted
  22. D.M. calls 3+ times in one day
  23. Patient gives us the wrong name, only supply their legal name when further prompted.
  24. Patient completely butchers a med name
  25. Medicine sent to us rather than another pharmacy
  26. Lost RX / Early Refill
  27. Insurance company down, had to reboot their system, call back in 1-4 hours.
  28. I need everything transferred to another pharmacy.
  29. CMN form, needed again.
  30. Patient needs new PA on medicine they've been on
  31. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  32. "What's a deductible?"
  33. Free!
  34. "Do you guys do the covid test?"
  35. employee completely butchers a med name
  36. "My insurance is the same as last year", but it isn't.
  37. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  38. Someone tries to transfer a new control Rx