Hospitality Round 3

This bingo card has a free space and 77 words: Service and Hospitality are not the same thing, Culture is who you are, Brand is how you are seen, Service -- what you do for someone, Hospitality -- how you make someone feel, “Secret Sauce”, Be a Hospitalian, Hospitality is the “secret weapon” we all need to engage in, Others should “feel appreciated”, Others should “feel valued”, Others should “feel listened to”, Others should ‘feel refreshed”, Every one of us can do great hospitality, Practice hospitality 365 days a year, Hospitality doesn’t require extra people, Exhibiting Hospitality is free, Hospitalians create good experiences, We roll. We are fluid., If we cannot roll or be fluid, we do our best to communicate., Hospitalians change how others feel, Always offer our guests cookies, coffee, and water, Hospitality creates a relationship between guest and host, Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers, Welcome baskets are the Bank’s way to help new team members and clients feel valued, Reminder: Clients are why we have jobs, Hospitality is about looking OUT instead of looking IN, If we do not have clients…, … we do not have jobs, We strive to be “the Chick-fil-A of banking.”, Greet all that enter our lobbies, Client appreciation events, Loan closing gifts, Every client, and every teammate, has a story. Including you., We are client-focused, We value raving fans, “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”, “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”, “The whole team … has been great … communication and service has been over the top.”, “Awesome bank ... that provides honest and great service!”, “… received the best and most friendly service one could as for in a bank.”, Service and Hospitality are not the same thing, Culture is who you are, Brand is how you are seen, Service -- what you do for someone, Hospitality -- how you make someone feel, Be a Hospitalian, Hospitality is the “secret weapon” we all need to engage in, Others should “feel appreciated”, Others should “feel valued”, Others should “feel listened to”, Others should ‘feel refreshed”, Every one of us can do great hospitality, Practice hospitality 365 days a year, Hospitality doesn’t require extra people, Exhibiting Hospitality is free, Hospitalians create good experiences, We roll. We are fluid., If we cannot roll or be fluid, we do our best to communicate., Hospitalians change how others feel, Always offer our guests cookies, coffee, and water, Hospitality creates a relationship between guest and host, Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers, Welcome baskets are the Bank’s way to help new team members and clients feel valued, Reminder: Clients are why we have jobs, Hospitality is about looking OUT instead of looking IN, We strive to be “the Chick-fil-A of banking.”, Greet all that enter our lobbies, Client appreciation events, Loan closing gifts, Every client, and every teammate, has a story. Including you., We are client-focused, We value raving fans, “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”, “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”, “The whole team … has been great … communication and service has been over the top.”, “Awesome bank ... that provides honest and great service!” and “… received the best and most friendly service one could as for in a bank.”.

⚠ This card has duplicate items: Service and Hospitality are not the same thing (2), Culture is who you are (2), Brand is how you are seen (2), Service -- what you do for someone (2), Hospitality -- how you make someone feel (2), Be a Hospitalian (2), Hospitality is the “secret weapon” we all need to engage in (2), Others should “feel appreciated” (2), Others should “feel valued” (2), Others should “feel listened to” (2), Others should ‘feel refreshed” (2), Every one of us can do great hospitality (2), Practice hospitality 365 days a year (2), Hospitality doesn’t require extra people (2), Exhibiting Hospitality is free (2), Hospitalians create good experiences (2), We roll. We are fluid. (2), If we cannot roll or be fluid, we do our best to communicate. (2), Hospitalians change how others feel (2), Always offer our guests cookies, coffee, and water (2), Hospitality creates a relationship between guest and host (2), Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers (2), Welcome baskets are the Bank’s way to help new team members and clients feel valued (2), Reminder: Clients are why we have jobs (2), Hospitality is about looking OUT instead of looking IN (2), We strive to be “the Chick-fil-A of banking.” (2), Greet all that enter our lobbies (2), Client appreciation events (2), Loan closing gifts (2), Every client, and every teammate, has a story. Including you. (2), We are client-focused (2), We value raving fans (2), “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!” (2), “This bank …[has] unrivaled service. Thank you so much Prime Meridian!” (2), “The whole team … has been great … communication and service has been over the top.” (2), “Awesome bank ... that provides honest and great service!” (2), “… received the best and most friendly service one could as for in a bank.” (2)

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