(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Every client, and every teammate, has a story. Including you.
Every one of us can do great hospitality
If we do not have clients…
If we cannot roll or be fluid, we do our best to communicate.
Others should “feel listened to”
Hospitalians change how others feel
We value raving fans
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
“The whole team … has been great … communication and service has been over the top.”
Be a Hospitalian
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Service and Hospitality are not the same thing
Be a Hospitalian
Others should “feel valued”
Hospitality creates a relationship between guest and host
Practice hospitality 365 days a year
Hospitalians create good experiences
Culture is who you are
Culture is who you are
“Awesome bank ... that provides honest and great service!”
Always offer our guests cookies, coffee, and water
Brand is how you are seen
Brand is how you are seen
Service -- what you do for someone
“… received the best and most friendly service one could as for in a bank.”
Reminder: Clients are why we have jobs
We strive to be “the Chick-fil-A of banking.”
Hospitality -- how you make someone feel
Others should ‘feel refreshed”
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Client appreciation events
Hospitality creates a relationship between guest and host
Hospitality is about looking OUT instead of looking IN
We roll. We are fluid.
… we do not have jobs
Hospitality is the “secret weapon” we all need to engage in
We strive to be “the Chick-fil-A of banking.”
Exhibiting Hospitality is free
“Secret Sauce”
If we cannot roll or be fluid, we do our best to communicate.
Service and Hospitality are not the same thing
Always offer our guests cookies, coffee, and water
Greet all that enter our lobbies
Hospitality is the “secret weapon” we all need to engage in
Others should “feel listened to”
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Hospitality doesn’t require extra people
Others should “feel appreciated”
Loan closing gifts
We are client-focused
Loan closing gifts
Others should “feel valued”
Reminder: Clients are why we have jobs
We roll. We are fluid.
We value raving fans
Exhibiting Hospitality is free
Others should ‘feel refreshed”
Hospitalians change how others feel
We are client-focused
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Hospitality -- how you make someone feel
Practice hospitality 365 days a year
Hospitality doesn’t require extra people
Every one of us can do great hospitality
Others should “feel appreciated”
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Hospitalians create good experiences
“The whole team … has been great … communication and service has been over the top.”
“Awesome bank ... that provides honest and great service!”
Client appreciation events
Hospitality is about looking OUT instead of looking IN
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Greet all that enter our lobbies
“… received the best and most friendly service one could as for in a bank.”
Every client, and every teammate, has a story. Including you.
