(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reminder: Clients are why we have jobs
Hospitality doesn’t require extra people
Others should “feel appreciated”
Service and Hospitality are not the same thing
If we do not have clients…
“… received the best and most friendly service one could as for in a bank.”
Others should “feel valued”
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Others should ‘feel refreshed”
We are client-focused
Culture is who you are
Every one of us can do great hospitality
We strive to be “the Chick-fil-A of banking.”
Loan closing gifts
We value raving fans
“The whole team … has been great … communication and service has been over the top.”
Hospitality creates a relationship between guest and host
We strive to be “the Chick-fil-A of banking.”
… we do not have jobs
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
If we cannot roll or be fluid, we do our best to communicate.
Hospitality -- how you make someone feel
Brand is how you are seen
Every client, and every teammate, has a story. Including you.
Client appreciation events
Hospitality is about looking OUT instead of looking IN
Hospitality doesn’t require extra people
Every client, and every teammate, has a story. Including you.
Brand is how you are seen
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Hospitality creates a relationship between guest and host
Greet all that enter our lobbies
Hospitalians change how others feel
Always offer our guests cookies, coffee, and water
Hospitality is the “secret weapon” we all need to engage in
“Awesome bank ... that provides honest and great service!”
Service -- what you do for someone
Always offer our guests cookies, coffee, and water
Hospitality is about looking OUT instead of looking IN
We are client-focused
Every one of us can do great hospitality
Others should “feel appreciated”
Hospitality is the “secret weapon” we all need to engage in
We roll. We are fluid.
Loan closing gifts
Hospitalians create good experiences
Hospitalians change how others feel
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Others should ‘feel refreshed”
“Awesome bank ... that provides honest and great service!”
“… received the best and most friendly service one could as for in a bank.”
“Secret Sauce”
We value raving fans
We roll. We are fluid.
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Be a Hospitalian
Practice hospitality 365 days a year
Service -- what you do for someone
Greet all that enter our lobbies
If we cannot roll or be fluid, we do our best to communicate.
Hospitality -- how you make someone feel
Be a Hospitalian
Client appreciation events
Reminder: Clients are why we have jobs
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Others should “feel listened to”
Others should “feel listened to”
Welcome baskets are the Bank’s way to help new team members and clients feel valued
“The whole team … has been great … communication and service has been over the top.”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
