Hospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangers“… received thebest and mostfriendly serviceone could asfor in a bank.”Othersshould “feelappreciated”Othersshould“feelvalued”“Awesomebank ... thatprovideshonest andgreat service!”“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Hospitalianscreate goodexperiencesService andHospitalityare not thesame thing“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We valueravingfansHospitality isthe “secretweapon” weall need toengage inOthersshould“feelvalued”Always offerour guestscookies,coffee, andwaterBe aHospitalian“The whole team… has been great… communicationand service hasbeen over the top.”We roll.We arefluid.Reminder:Clients arewhy wehave jobsOthersshould “feelappreciated”If we donot haveclients…Hospitalianscreate goodexperiencesOthersshould“feellistened to”We strive tobe “theChick-fil-A ofbanking.”ExhibitingHospitalityis freeLoanclosinggifts“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We roll.We arefluid.Reminder:Clients arewhy wehave jobsIf we cannotroll or be fluid,we do ourbest tocommunicate.Cultureis whoyou areEvery oneof us cando greathospitalityClientappreciationeventsLoanclosinggiftsBrand ishow youare seenHospitality isaboutlooking OUTinstead oflooking INService andHospitalityare not thesame thingGreet allthat enterourlobbiesBe aHospitalianIf we cannotroll or be fluid,we do ourbest tocommunicate.Every oneof us cando greathospitalityPracticehospitality365 daysa yearEvery client,and everyteammate,has a story.Including you.We areclient-focusedHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersService --what youdo forsomeoneBrand ishow youare seenHospitality isthe “secretweapon” weall need toengage inPracticehospitality365 daysa yearHospitalianschange howothers feel“… received thebest and mostfriendly serviceone could asfor in a bank.”Hospitalitydoesn’trequire extrapeopleEvery client,and everyteammate,has a story.Including you.“SecretSauce”Hospitalitycreates arelationshipbetween guestand hostOthersshould‘feelrefreshed”We areclient-focused… we donot havejobsWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitalitycreates arelationshipbetween guestand hostAlways offerour guestscookies,coffee, andwater“The whole team… has been great… communicationand service hasbeen over the top.”Cultureis whoyou areClientappreciationeventsOthersshould“feellistened to”Hospitality --how youmakesomeonefeelWe valueravingfansExhibitingHospitalityis freeHospitalitydoesn’trequire extrapeopleOthersshould‘feelrefreshed”We strive tobe “theChick-fil-A ofbanking.”Hospitalianschange howothers feelService --what youdo forsomeoneHospitality --how youmakesomeonefeelWelcome basketsare the Bank’s wayto help new teammembers andclients feel valued“Awesomebank ... thatprovideshonest andgreat service!”Greet allthat enterourlobbiesHospitality isaboutlooking OUTinstead oflooking INHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangers“… received thebest and mostfriendly serviceone could asfor in a bank.”Othersshould “feelappreciated”Othersshould“feelvalued”“Awesomebank ... thatprovideshonest andgreat service!”“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Hospitalianscreate goodexperiencesService andHospitalityare not thesame thing“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We valueravingfansHospitality isthe “secretweapon” weall need toengage inOthersshould“feelvalued”Always offerour guestscookies,coffee, andwaterBe aHospitalian“The whole team… has been great… communicationand service hasbeen over the top.”We roll.We arefluid.Reminder:Clients arewhy wehave jobsOthersshould “feelappreciated”If we donot haveclients…Hospitalianscreate goodexperiencesOthersshould“feellistened to”We strive tobe “theChick-fil-A ofbanking.”ExhibitingHospitalityis freeLoanclosinggifts“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We roll.We arefluid.Reminder:Clients arewhy wehave jobsIf we cannotroll or be fluid,we do ourbest tocommunicate.Cultureis whoyou areEvery oneof us cando greathospitalityClientappreciationeventsLoanclosinggiftsBrand ishow youare seenHospitality isaboutlooking OUTinstead oflooking INService andHospitalityare not thesame thingGreet allthat enterourlobbiesBe aHospitalianIf we cannotroll or be fluid,we do ourbest tocommunicate.Every oneof us cando greathospitalityPracticehospitality365 daysa yearEvery client,and everyteammate,has a story.Including you.We areclient-focusedHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersService --what youdo forsomeoneBrand ishow youare seenHospitality isthe “secretweapon” weall need toengage inPracticehospitality365 daysa yearHospitalianschange howothers feel“… received thebest and mostfriendly serviceone could asfor in a bank.”Hospitalitydoesn’trequire extrapeopleEvery client,and everyteammate,has a story.Including you.“SecretSauce”Hospitalitycreates arelationshipbetween guestand hostOthersshould‘feelrefreshed”We areclient-focused… we donot havejobsWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitalitycreates arelationshipbetween guestand hostAlways offerour guestscookies,coffee, andwater“The whole team… has been great… communicationand service hasbeen over the top.”Cultureis whoyou areClientappreciationeventsOthersshould“feellistened to”Hospitality --how youmakesomeonefeelWe valueravingfansExhibitingHospitalityis freeHospitalitydoesn’trequire extrapeopleOthersshould‘feelrefreshed”We strive tobe “theChick-fil-A ofbanking.”Hospitalianschange howothers feelService --what youdo forsomeoneHospitality --how youmakesomeonefeelWelcome basketsare the Bank’s wayto help new teammembers andclients feel valued“Awesomebank ... thatprovideshonest andgreat service!”Greet allthat enterourlobbiesHospitality isaboutlooking OUTinstead oflooking IN

Hospitality Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  2. “… received the best and most friendly service one could as for in a bank.”
  3. Others should “feel appreciated”
  4. Others should “feel valued”
  5. “Awesome bank ... that provides honest and great service!”
  6. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  7. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  8. Hospitalians create good experiences
  9. Service and Hospitality are not the same thing
  10. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  11. We value raving fans
  12. Hospitality is the “secret weapon” we all need to engage in
  13. Others should “feel valued”
  14. Always offer our guests cookies, coffee, and water
  15. Be a Hospitalian
  16. “The whole team … has been great … communication and service has been over the top.”
  17. We roll. We are fluid.
  18. Reminder: Clients are why we have jobs
  19. Others should “feel appreciated”
  20. If we do not have clients…
  21. Hospitalians create good experiences
  22. Others should “feel listened to”
  23. We strive to be “the Chick-fil-A of banking.”
  24. Exhibiting Hospitality is free
  25. Loan closing gifts
  26. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  27. We roll. We are fluid.
  28. Reminder: Clients are why we have jobs
  29. If we cannot roll or be fluid, we do our best to communicate.
  30. Culture is who you are
  31. Every one of us can do great hospitality
  32. Client appreciation events
  33. Loan closing gifts
  34. Brand is how you are seen
  35. Hospitality is about looking OUT instead of looking IN
  36. Service and Hospitality are not the same thing
  37. Greet all that enter our lobbies
  38. Be a Hospitalian
  39. If we cannot roll or be fluid, we do our best to communicate.
  40. Every one of us can do great hospitality
  41. Practice hospitality 365 days a year
  42. Every client, and every teammate, has a story. Including you.
  43. We are client-focused
  44. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  45. Service -- what you do for someone
  46. Brand is how you are seen
  47. Hospitality is the “secret weapon” we all need to engage in
  48. Practice hospitality 365 days a year
  49. Hospitalians change how others feel
  50. “… received the best and most friendly service one could as for in a bank.”
  51. Hospitality doesn’t require extra people
  52. Every client, and every teammate, has a story. Including you.
  53. “Secret Sauce”
  54. Hospitality creates a relationship between guest and host
  55. Others should ‘feel refreshed”
  56. We are client-focused
  57. … we do not have jobs
  58. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  59. Hospitality creates a relationship between guest and host
  60. Always offer our guests cookies, coffee, and water
  61. “The whole team … has been great … communication and service has been over the top.”
  62. Culture is who you are
  63. Client appreciation events
  64. Others should “feel listened to”
  65. Hospitality -- how you make someone feel
  66. We value raving fans
  67. Exhibiting Hospitality is free
  68. Hospitality doesn’t require extra people
  69. Others should ‘feel refreshed”
  70. We strive to be “the Chick-fil-A of banking.”
  71. Hospitalians change how others feel
  72. Service -- what you do for someone
  73. Hospitality -- how you make someone feel
  74. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  75. “Awesome bank ... that provides honest and great service!”
  76. Greet all that enter our lobbies
  77. Hospitality is about looking OUT instead of looking IN