(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reminder: Clients are why we have jobs
Every one of us can do great hospitality
Hospitalians create good experiences
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Others should “feel listened to”
Always offer our guests cookies, coffee, and water
Hospitality doesn’t require extra people
If we do not have clients…
Hospitalians change how others feel
Reminder: Clients are why we have jobs
Hospitalians create good experiences
Others should “feel appreciated”
“Secret Sauce”
“… received the best and most friendly service one could as for in a bank.”
Hospitality -- how you make someone feel
Client appreciation events
Every client, and every teammate, has a story. Including you.
Loan closing gifts
Welcome baskets are the Bank’s way to help new team members and clients feel valued
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Hospitalians change how others feel
Others should “feel appreciated”
We are client-focused
We are client-focused
Others should “feel listened to”
Greet all that enter our lobbies
“Awesome bank ... that provides honest and great service!”
Every one of us can do great hospitality
Others should “feel valued”
“… received the best and most friendly service one could as for in a bank.”
We strive to be “the Chick-fil-A of banking.”
Be a Hospitalian
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
We value raving fans
Exhibiting Hospitality is free
Others should “feel valued”
Hospitality is about looking OUT instead of looking IN
Service -- what you do for someone
Practice hospitality 365 days a year
Hospitality is the “secret weapon” we all need to engage in
Culture is who you are
“The whole team … has been great … communication and service has been over the top.”
Brand is how you are seen
Hospitality is about looking OUT instead of looking IN
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Service -- what you do for someone
We roll. We are fluid.
Be a Hospitalian
Hospitality creates a relationship between guest and host
We roll. We are fluid.
Hospitality -- how you make someone feel
… we do not have jobs
Client appreciation events
“The whole team … has been great … communication and service has been over the top.”
We value raving fans
Always offer our guests cookies, coffee, and water
If we cannot roll or be fluid, we do our best to communicate.
“Awesome bank ... that provides honest and great service!”
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Loan closing gifts
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Culture is who you are
Hospitality doesn’t require extra people
Hospitality is the “secret weapon” we all need to engage in
If we cannot roll or be fluid, we do our best to communicate.
Others should ‘feel refreshed”
We strive to be “the Chick-fil-A of banking.”
Exhibiting Hospitality is free
Every client, and every teammate, has a story. Including you.
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Service and Hospitality are not the same thing
Others should ‘feel refreshed”
Brand is how you are seen
Practice hospitality 365 days a year
Hospitality creates a relationship between guest and host
