Hospitalianscreate goodexperiences“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”“The whole team… has been great… communicationand service hasbeen over the top.”Hospitality --how youmakesomeonefeelHospitality isthe “secretweapon” weall need toengage inHospitality isaboutlooking OUTinstead oflooking INBe aHospitalianWe areclient-focused“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”LoanclosinggiftsOthersshould “feelappreciated”“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”… we donot havejobsHospitalianschange howothers feelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersAlways offerour guestscookies,coffee, andwaterHospitality isthe “secretweapon” weall need toengage in“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Hospitalianschange howothers feelCultureis whoyou areService --what youdo forsomeoneHospitalitycreates arelationshipbetween guestand hostWe valueravingfansOthersshould“feelvalued”Every oneof us cando greathospitalityBe aHospitalian“… received thebest and mostfriendly serviceone could asfor in a bank.”Every client,and everyteammate,has a story.Including you.ClientappreciationeventsGreet allthat enterourlobbiesOthersshould“feellistened to”We roll.We arefluid.ExhibitingHospitalityis freeIf we donot haveclients…Othersshould‘feelrefreshed”Brand ishow youare seen“SecretSauce”Greet allthat enterourlobbiesWe areclient-focusedIf we cannotroll or be fluid,we do ourbest tocommunicate.Reminder:Clients arewhy wehave jobs“… received thebest and mostfriendly serviceone could asfor in a bank.”Service andHospitalityare not thesame thingEvery oneof us cando greathospitalityOthersshould “feelappreciated”Every client,and everyteammate,has a story.Including you.Always offerour guestscookies,coffee, andwaterLoanclosinggiftsPracticehospitality365 daysa yearPracticehospitality365 daysa yearCultureis whoyou areOthersshould“feelvalued”We roll.We arefluid.If we cannotroll or be fluid,we do ourbest tocommunicate.Hospitalitydoesn’trequire extrapeopleHospitalitycreates arelationshipbetween guestand hostOthersshould“feellistened to”We strive tobe “theChick-fil-A ofbanking.”Service --what youdo forsomeoneWe valueravingfans“Awesomebank ... thatprovideshonest andgreat service!”Hospitalianscreate goodexperiencesHospitality isaboutlooking OUTinstead oflooking INClientappreciationeventsWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitality --how youmakesomeonefeelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersService andHospitalityare not thesame thingBrand ishow youare seenExhibitingHospitalityis freeOthersshould‘feelrefreshed”“Awesomebank ... thatprovideshonest andgreat service!”Hospitalitydoesn’trequire extrapeople“The whole team… has been great… communicationand service hasbeen over the top.”Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedReminder:Clients arewhy wehave jobsWe strive tobe “theChick-fil-A ofbanking.”Hospitalianscreate goodexperiences“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”“The whole team… has been great… communicationand service hasbeen over the top.”Hospitality --how youmakesomeonefeelHospitality isthe “secretweapon” weall need toengage inHospitality isaboutlooking OUTinstead oflooking INBe aHospitalianWe areclient-focused“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”LoanclosinggiftsOthersshould “feelappreciated”“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”… we donot havejobsHospitalianschange howothers feelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersAlways offerour guestscookies,coffee, andwaterHospitality isthe “secretweapon” weall need toengage in“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Hospitalianschange howothers feelCultureis whoyou areService --what youdo forsomeoneHospitalitycreates arelationshipbetween guestand hostWe valueravingfansOthersshould“feelvalued”Every oneof us cando greathospitalityBe aHospitalian“… received thebest and mostfriendly serviceone could asfor in a bank.”Every client,and everyteammate,has a story.Including you.ClientappreciationeventsGreet allthat enterourlobbiesOthersshould“feellistened to”We roll.We arefluid.ExhibitingHospitalityis freeIf we donot haveclients…Othersshould‘feelrefreshed”Brand ishow youare seen“SecretSauce”Greet allthat enterourlobbiesWe areclient-focusedIf we cannotroll or be fluid,we do ourbest tocommunicate.Reminder:Clients arewhy wehave jobs“… received thebest and mostfriendly serviceone could asfor in a bank.”Service andHospitalityare not thesame thingEvery oneof us cando greathospitalityOthersshould “feelappreciated”Every client,and everyteammate,has a story.Including you.Always offerour guestscookies,coffee, andwaterLoanclosinggiftsPracticehospitality365 daysa yearPracticehospitality365 daysa yearCultureis whoyou areOthersshould“feelvalued”We roll.We arefluid.If we cannotroll or be fluid,we do ourbest tocommunicate.Hospitalitydoesn’trequire extrapeopleHospitalitycreates arelationshipbetween guestand hostOthersshould“feellistened to”We strive tobe “theChick-fil-A ofbanking.”Service --what youdo forsomeoneWe valueravingfans“Awesomebank ... thatprovideshonest andgreat service!”Hospitalianscreate goodexperiencesHospitality isaboutlooking OUTinstead oflooking INClientappreciationeventsWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitality --how youmakesomeonefeelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersService andHospitalityare not thesame thingBrand ishow youare seenExhibitingHospitalityis freeOthersshould‘feelrefreshed”“Awesomebank ... thatprovideshonest andgreat service!”Hospitalitydoesn’trequire extrapeople“The whole team… has been great… communicationand service hasbeen over the top.”Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedReminder:Clients arewhy wehave jobsWe strive tobe “theChick-fil-A ofbanking.”

Hospitality Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hospitalians create good experiences
  2. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  3. “The whole team … has been great … communication and service has been over the top.”
  4. Hospitality -- how you make someone feel
  5. Hospitality is the “secret weapon” we all need to engage in
  6. Hospitality is about looking OUT instead of looking IN
  7. Be a Hospitalian
  8. We are client-focused
  9. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  10. Loan closing gifts
  11. Others should “feel appreciated”
  12. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  13. … we do not have jobs
  14. Hospitalians change how others feel
  15. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  16. Always offer our guests cookies, coffee, and water
  17. Hospitality is the “secret weapon” we all need to engage in
  18. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  19. Hospitalians change how others feel
  20. Culture is who you are
  21. Service -- what you do for someone
  22. Hospitality creates a relationship between guest and host
  23. We value raving fans
  24. Others should “feel valued”
  25. Every one of us can do great hospitality
  26. Be a Hospitalian
  27. “… received the best and most friendly service one could as for in a bank.”
  28. Every client, and every teammate, has a story. Including you.
  29. Client appreciation events
  30. Greet all that enter our lobbies
  31. Others should “feel listened to”
  32. We roll. We are fluid.
  33. Exhibiting Hospitality is free
  34. If we do not have clients…
  35. Others should ‘feel refreshed”
  36. Brand is how you are seen
  37. “Secret Sauce”
  38. Greet all that enter our lobbies
  39. We are client-focused
  40. If we cannot roll or be fluid, we do our best to communicate.
  41. Reminder: Clients are why we have jobs
  42. “… received the best and most friendly service one could as for in a bank.”
  43. Service and Hospitality are not the same thing
  44. Every one of us can do great hospitality
  45. Others should “feel appreciated”
  46. Every client, and every teammate, has a story. Including you.
  47. Always offer our guests cookies, coffee, and water
  48. Loan closing gifts
  49. Practice hospitality 365 days a year
  50. Practice hospitality 365 days a year
  51. Culture is who you are
  52. Others should “feel valued”
  53. We roll. We are fluid.
  54. If we cannot roll or be fluid, we do our best to communicate.
  55. Hospitality doesn’t require extra people
  56. Hospitality creates a relationship between guest and host
  57. Others should “feel listened to”
  58. We strive to be “the Chick-fil-A of banking.”
  59. Service -- what you do for someone
  60. We value raving fans
  61. “Awesome bank ... that provides honest and great service!”
  62. Hospitalians create good experiences
  63. Hospitality is about looking OUT instead of looking IN
  64. Client appreciation events
  65. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  66. Hospitality -- how you make someone feel
  67. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  68. Service and Hospitality are not the same thing
  69. Brand is how you are seen
  70. Exhibiting Hospitality is free
  71. Others should ‘feel refreshed”
  72. “Awesome bank ... that provides honest and great service!”
  73. Hospitality doesn’t require extra people
  74. “The whole team … has been great … communication and service has been over the top.”
  75. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  76. Reminder: Clients are why we have jobs
  77. We strive to be “the Chick-fil-A of banking.”