Othersshould “feelappreciated”Greet allthat enterourlobbiesOthersshould‘feelrefreshed”Be aHospitalianHospitality isaboutlooking OUTinstead oflooking IN… we donot havejobsReminder:Clients arewhy wehave jobs“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Othersshould“feelvalued”Every oneof us cando greathospitalityCultureis whoyou areHospitalitydoesn’trequire extrapeopleLoanclosinggiftsReminder:Clients arewhy wehave jobsOthersshould“feellistened to”Othersshould“feelvalued”Hospitalitydoesn’trequire extrapeopleIf we cannotroll or be fluid,we do ourbest tocommunicate.If we cannotroll or be fluid,we do ourbest tocommunicate.Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitalitycreates arelationshipbetween guestand hostService --what youdo forsomeoneHospitalianscreate goodexperiencesLoanclosinggiftsHospitalitycreates arelationshipbetween guestand hostHospitalianschange howothers feel“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Always offerour guestscookies,coffee, andwaterBe aHospitalianOthersshould‘feelrefreshed”“… received thebest and mostfriendly serviceone could asfor in a bank.”Practicehospitality365 daysa year“Awesomebank ... thatprovideshonest andgreat service!”Brand ishow youare seenEvery client,and everyteammate,has a story.Including you.We strive tobe “theChick-fil-A ofbanking.”“The whole team… has been great… communicationand service hasbeen over the top.”“The whole team… has been great… communicationand service hasbeen over the top.”ClientappreciationeventsService andHospitalityare not thesame thingHospitality --how youmakesomeonefeelWe areclient-focusedHospitality isthe “secretweapon” weall need toengage inWe roll.We arefluid.“SecretSauce”Othersshould “feelappreciated”Always offerour guestscookies,coffee, andwaterBrand ishow youare seenClientappreciationevents“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Hospitalianscreate goodexperiences“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Practicehospitality365 daysa yearHospitality --how youmakesomeonefeelGreet allthat enterourlobbies“Awesomebank ... thatprovideshonest andgreat service!”ExhibitingHospitalityis freeEvery oneof us cando greathospitalityWe valueravingfansWe areclient-focusedCultureis whoyou areHospitalianschange howothers feelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe valueravingfansEvery client,and everyteammate,has a story.Including you.Hospitality isthe “secretweapon” weall need toengage inHospitality isaboutlooking OUTinstead oflooking INOthersshould“feellistened to”“… received thebest and mostfriendly serviceone could asfor in a bank.”Hospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersService andHospitalityare not thesame thingService --what youdo forsomeoneWe strive tobe “theChick-fil-A ofbanking.”Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedIf we donot haveclients…ExhibitingHospitalityis freeWe roll.We arefluid.Othersshould “feelappreciated”Greet allthat enterourlobbiesOthersshould‘feelrefreshed”Be aHospitalianHospitality isaboutlooking OUTinstead oflooking IN… we donot havejobsReminder:Clients arewhy wehave jobs“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Othersshould“feelvalued”Every oneof us cando greathospitalityCultureis whoyou areHospitalitydoesn’trequire extrapeopleLoanclosinggiftsReminder:Clients arewhy wehave jobsOthersshould“feellistened to”Othersshould“feelvalued”Hospitalitydoesn’trequire extrapeopleIf we cannotroll or be fluid,we do ourbest tocommunicate.If we cannotroll or be fluid,we do ourbest tocommunicate.Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitalitycreates arelationshipbetween guestand hostService --what youdo forsomeoneHospitalianscreate goodexperiencesLoanclosinggiftsHospitalitycreates arelationshipbetween guestand hostHospitalianschange howothers feel“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Always offerour guestscookies,coffee, andwaterBe aHospitalianOthersshould‘feelrefreshed”“… received thebest and mostfriendly serviceone could asfor in a bank.”Practicehospitality365 daysa year“Awesomebank ... thatprovideshonest andgreat service!”Brand ishow youare seenEvery client,and everyteammate,has a story.Including you.We strive tobe “theChick-fil-A ofbanking.”“The whole team… has been great… communicationand service hasbeen over the top.”“The whole team… has been great… communicationand service hasbeen over the top.”ClientappreciationeventsService andHospitalityare not thesame thingHospitality --how youmakesomeonefeelWe areclient-focusedHospitality isthe “secretweapon” weall need toengage inWe roll.We arefluid.“SecretSauce”Othersshould “feelappreciated”Always offerour guestscookies,coffee, andwaterBrand ishow youare seenClientappreciationevents“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Hospitalianscreate goodexperiences“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Practicehospitality365 daysa yearHospitality --how youmakesomeonefeelGreet allthat enterourlobbies“Awesomebank ... thatprovideshonest andgreat service!”ExhibitingHospitalityis freeEvery oneof us cando greathospitalityWe valueravingfansWe areclient-focusedCultureis whoyou areHospitalianschange howothers feelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe valueravingfansEvery client,and everyteammate,has a story.Including you.Hospitality isthe “secretweapon” weall need toengage inHospitality isaboutlooking OUTinstead oflooking INOthersshould“feellistened to”“… received thebest and mostfriendly serviceone could asfor in a bank.”Hospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersService andHospitalityare not thesame thingService --what youdo forsomeoneWe strive tobe “theChick-fil-A ofbanking.”Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedIf we donot haveclients…ExhibitingHospitalityis freeWe roll.We arefluid.

Hospitality Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Others should “feel appreciated”
  2. Greet all that enter our lobbies
  3. Others should ‘feel refreshed”
  4. Be a Hospitalian
  5. Hospitality is about looking OUT instead of looking IN
  6. … we do not have jobs
  7. Reminder: Clients are why we have jobs
  8. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  9. Others should “feel valued”
  10. Every one of us can do great hospitality
  11. Culture is who you are
  12. Hospitality doesn’t require extra people
  13. Loan closing gifts
  14. Reminder: Clients are why we have jobs
  15. Others should “feel listened to”
  16. Others should “feel valued”
  17. Hospitality doesn’t require extra people
  18. If we cannot roll or be fluid, we do our best to communicate.
  19. If we cannot roll or be fluid, we do our best to communicate.
  20. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  21. Hospitality creates a relationship between guest and host
  22. Service -- what you do for someone
  23. Hospitalians create good experiences
  24. Loan closing gifts
  25. Hospitality creates a relationship between guest and host
  26. Hospitalians change how others feel
  27. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  28. Always offer our guests cookies, coffee, and water
  29. Be a Hospitalian
  30. Others should ‘feel refreshed”
  31. “… received the best and most friendly service one could as for in a bank.”
  32. Practice hospitality 365 days a year
  33. “Awesome bank ... that provides honest and great service!”
  34. Brand is how you are seen
  35. Every client, and every teammate, has a story. Including you.
  36. We strive to be “the Chick-fil-A of banking.”
  37. “The whole team … has been great … communication and service has been over the top.”
  38. “The whole team … has been great … communication and service has been over the top.”
  39. Client appreciation events
  40. Service and Hospitality are not the same thing
  41. Hospitality -- how you make someone feel
  42. We are client-focused
  43. Hospitality is the “secret weapon” we all need to engage in
  44. We roll. We are fluid.
  45. “Secret Sauce”
  46. Others should “feel appreciated”
  47. Always offer our guests cookies, coffee, and water
  48. Brand is how you are seen
  49. Client appreciation events
  50. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  51. Hospitalians create good experiences
  52. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  53. Practice hospitality 365 days a year
  54. Hospitality -- how you make someone feel
  55. Greet all that enter our lobbies
  56. “Awesome bank ... that provides honest and great service!”
  57. Exhibiting Hospitality is free
  58. Every one of us can do great hospitality
  59. We value raving fans
  60. We are client-focused
  61. Culture is who you are
  62. Hospitalians change how others feel
  63. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  64. We value raving fans
  65. Every client, and every teammate, has a story. Including you.
  66. Hospitality is the “secret weapon” we all need to engage in
  67. Hospitality is about looking OUT instead of looking IN
  68. Others should “feel listened to”
  69. “… received the best and most friendly service one could as for in a bank.”
  70. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  71. Service and Hospitality are not the same thing
  72. Service -- what you do for someone
  73. We strive to be “the Chick-fil-A of banking.”
  74. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  75. If we do not have clients…
  76. Exhibiting Hospitality is free
  77. We roll. We are fluid.