“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Hospitalitycreates arelationshipbetween guestand hostHospitalianschange howothers feelOthersshould “feelappreciated”We roll.We arefluid.Brand ishow youare seen“The whole team… has been great… communicationand service hasbeen over the top.”Hospitalitycreates arelationshipbetween guestand hostReminder:Clients arewhy wehave jobsWe strive tobe “theChick-fil-A ofbanking.”Othersshould‘feelrefreshed”Cultureis whoyou areService andHospitalityare not thesame thingWe areclient-focusedOthersshould “feelappreciated”Greet allthat enterourlobbiesBrand ishow youare seenService --what youdo forsomeone“SecretSauce”“Awesomebank ... thatprovideshonest andgreat service!”Hospitalitydoesn’trequire extrapeopleHospitalianscreate goodexperiencesEvery oneof us cando greathospitality… we donot havejobsClientappreciationeventsPracticehospitality365 daysa yearHospitality --how youmakesomeonefeelEvery client,and everyteammate,has a story.Including you.Hospitality isaboutlooking OUTinstead oflooking INHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersEvery oneof us cando greathospitalityHospitalitydoesn’trequire extrapeopleWe strive tobe “theChick-fil-A ofbanking.”“The whole team… has been great… communicationand service hasbeen over the top.”LoanclosinggiftsAlways offerour guestscookies,coffee, andwaterWe valueravingfansHospitality --how youmakesomeonefeelExhibitingHospitalityis freeReminder:Clients arewhy wehave jobsHospitality isthe “secretweapon” weall need toengage inWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersClientappreciationeventsAlways offerour guestscookies,coffee, andwaterWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedIf we cannotroll or be fluid,we do ourbest tocommunicate.“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Othersshould“feelvalued”LoanclosinggiftsOthersshould‘feelrefreshed”If we donot haveclients…If we cannotroll or be fluid,we do ourbest tocommunicate.Othersshould“feelvalued”Othersshould“feellistened to”Practicehospitality365 daysa yearBe aHospitalianWe valueravingfansEvery client,and everyteammate,has a story.Including you.Service andHospitalityare not thesame thingHospitalianschange howothers feelHospitality isaboutlooking OUTinstead oflooking INCultureis whoyou areOthersshould“feellistened to”Greet allthat enterourlobbies“… received thebest and mostfriendly serviceone could asfor in a bank.”“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We areclient-focusedHospitality isthe “secretweapon” weall need toengage inHospitalianscreate goodexperiences“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”ExhibitingHospitalityis freeBe aHospitalianWe roll.We arefluid.Service --what youdo forsomeone“… received thebest and mostfriendly serviceone could asfor in a bank.”“Awesomebank ... thatprovideshonest andgreat service!”“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Hospitalitycreates arelationshipbetween guestand hostHospitalianschange howothers feelOthersshould “feelappreciated”We roll.We arefluid.Brand ishow youare seen“The whole team… has been great… communicationand service hasbeen over the top.”Hospitalitycreates arelationshipbetween guestand hostReminder:Clients arewhy wehave jobsWe strive tobe “theChick-fil-A ofbanking.”Othersshould‘feelrefreshed”Cultureis whoyou areService andHospitalityare not thesame thingWe areclient-focusedOthersshould “feelappreciated”Greet allthat enterourlobbiesBrand ishow youare seenService --what youdo forsomeone“SecretSauce”“Awesomebank ... thatprovideshonest andgreat service!”Hospitalitydoesn’trequire extrapeopleHospitalianscreate goodexperiencesEvery oneof us cando greathospitality… we donot havejobsClientappreciationeventsPracticehospitality365 daysa yearHospitality --how youmakesomeonefeelEvery client,and everyteammate,has a story.Including you.Hospitality isaboutlooking OUTinstead oflooking INHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersEvery oneof us cando greathospitalityHospitalitydoesn’trequire extrapeopleWe strive tobe “theChick-fil-A ofbanking.”“The whole team… has been great… communicationand service hasbeen over the top.”LoanclosinggiftsAlways offerour guestscookies,coffee, andwaterWe valueravingfansHospitality --how youmakesomeonefeelExhibitingHospitalityis freeReminder:Clients arewhy wehave jobsHospitality isthe “secretweapon” weall need toengage inWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersClientappreciationeventsAlways offerour guestscookies,coffee, andwaterWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedIf we cannotroll or be fluid,we do ourbest tocommunicate.“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Othersshould“feelvalued”LoanclosinggiftsOthersshould‘feelrefreshed”If we donot haveclients…If we cannotroll or be fluid,we do ourbest tocommunicate.Othersshould“feelvalued”Othersshould“feellistened to”Practicehospitality365 daysa yearBe aHospitalianWe valueravingfansEvery client,and everyteammate,has a story.Including you.Service andHospitalityare not thesame thingHospitalianschange howothers feelHospitality isaboutlooking OUTinstead oflooking INCultureis whoyou areOthersshould“feellistened to”Greet allthat enterourlobbies“… received thebest and mostfriendly serviceone could asfor in a bank.”“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We areclient-focusedHospitality isthe “secretweapon” weall need toengage inHospitalianscreate goodexperiences“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”ExhibitingHospitalityis freeBe aHospitalianWe roll.We arefluid.Service --what youdo forsomeone“… received thebest and mostfriendly serviceone could asfor in a bank.”“Awesomebank ... thatprovideshonest andgreat service!”

Hospitality Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  2. Hospitality creates a relationship between guest and host
  3. Hospitalians change how others feel
  4. Others should “feel appreciated”
  5. We roll. We are fluid.
  6. Brand is how you are seen
  7. “The whole team … has been great … communication and service has been over the top.”
  8. Hospitality creates a relationship between guest and host
  9. Reminder: Clients are why we have jobs
  10. We strive to be “the Chick-fil-A of banking.”
  11. Others should ‘feel refreshed”
  12. Culture is who you are
  13. Service and Hospitality are not the same thing
  14. We are client-focused
  15. Others should “feel appreciated”
  16. Greet all that enter our lobbies
  17. Brand is how you are seen
  18. Service -- what you do for someone
  19. “Secret Sauce”
  20. “Awesome bank ... that provides honest and great service!”
  21. Hospitality doesn’t require extra people
  22. Hospitalians create good experiences
  23. Every one of us can do great hospitality
  24. … we do not have jobs
  25. Client appreciation events
  26. Practice hospitality 365 days a year
  27. Hospitality -- how you make someone feel
  28. Every client, and every teammate, has a story. Including you.
  29. Hospitality is about looking OUT instead of looking IN
  30. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  31. Every one of us can do great hospitality
  32. Hospitality doesn’t require extra people
  33. We strive to be “the Chick-fil-A of banking.”
  34. “The whole team … has been great … communication and service has been over the top.”
  35. Loan closing gifts
  36. Always offer our guests cookies, coffee, and water
  37. We value raving fans
  38. Hospitality -- how you make someone feel
  39. Exhibiting Hospitality is free
  40. Reminder: Clients are why we have jobs
  41. Hospitality is the “secret weapon” we all need to engage in
  42. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  43. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  44. Client appreciation events
  45. Always offer our guests cookies, coffee, and water
  46. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  47. If we cannot roll or be fluid, we do our best to communicate.
  48. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  49. Others should “feel valued”
  50. Loan closing gifts
  51. Others should ‘feel refreshed”
  52. If we do not have clients…
  53. If we cannot roll or be fluid, we do our best to communicate.
  54. Others should “feel valued”
  55. Others should “feel listened to”
  56. Practice hospitality 365 days a year
  57. Be a Hospitalian
  58. We value raving fans
  59. Every client, and every teammate, has a story. Including you.
  60. Service and Hospitality are not the same thing
  61. Hospitalians change how others feel
  62. Hospitality is about looking OUT instead of looking IN
  63. Culture is who you are
  64. Others should “feel listened to”
  65. Greet all that enter our lobbies
  66. “… received the best and most friendly service one could as for in a bank.”
  67. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  68. We are client-focused
  69. Hospitality is the “secret weapon” we all need to engage in
  70. Hospitalians create good experiences
  71. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  72. Exhibiting Hospitality is free
  73. Be a Hospitalian
  74. We roll. We are fluid.
  75. Service -- what you do for someone
  76. “… received the best and most friendly service one could as for in a bank.”
  77. “Awesome bank ... that provides honest and great service!”