(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Others should “feel appreciated”
If we cannot roll or be fluid, we do our best to communicate.
“Awesome bank ... that provides honest and great service!”
Service -- what you do for someone
If we do not have clients…
Always offer our guests cookies, coffee, and water
We strive to be “the Chick-fil-A of banking.”
Others should “feel appreciated”
Be a Hospitalian
Others should “feel valued”
Others should “feel listened to”
Hospitalians change how others feel
Hospitality creates a relationship between guest and host
“… received the best and most friendly service one could as for in a bank.”
“Awesome bank ... that provides honest and great service!”
Hospitality -- how you make someone feel
Service -- what you do for someone
Hospitality -- how you make someone feel
We strive to be “the Chick-fil-A of banking.”
Hospitality is about looking OUT instead of looking IN
Greet all that enter our lobbies
We value raving fans
We roll. We are fluid.
Brand is how you are seen
We are client-focused
Hospitality is the “secret weapon” we all need to engage in
Reminder: Clients are why we have jobs
We roll. We are fluid.
Others should “feel valued”
Hospitality doesn’t require extra people
Hospitalians change how others feel
Loan closing gifts
Hospitalians create good experiences
Loan closing gifts
Hospitality doesn’t require extra people
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Every client, and every teammate, has a story. Including you.
Always offer our guests cookies, coffee, and water
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Exhibiting Hospitality is free
Service and Hospitality are not the same thing
Practice hospitality 365 days a year
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Client appreciation events
Every client, and every teammate, has a story. Including you.
Others should ‘feel refreshed”
Others should “feel listened to”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
If we cannot roll or be fluid, we do our best to communicate.
Greet all that enter our lobbies
… we do not have jobs
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
“Secret Sauce”
“The whole team … has been great … communication and service has been over the top.”
Culture is who you are
We value raving fans
Exhibiting Hospitality is free
Hospitality is the “secret weapon” we all need to engage in
Hospitality is about looking OUT instead of looking IN
Brand is how you are seen
Every one of us can do great hospitality
Reminder: Clients are why we have jobs
Culture is who you are
Others should ‘feel refreshed”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Hospitalians create good experiences
Hospitality creates a relationship between guest and host
Practice hospitality 365 days a year
Client appreciation events
Be a Hospitalian
Service and Hospitality are not the same thing
Welcome baskets are the Bank’s way to help new team members and clients feel valued
“The whole team … has been great … communication and service has been over the top.”
“… received the best and most friendly service one could as for in a bank.”
