(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Be a Hospitalian
Others should “feel listened to”
Loan closing gifts
We are client-focused
… we do not have jobs
Be a Hospitalian
Reminder: Clients are why we have jobs
We are client-focused
“Awesome bank ... that provides honest and great service!”
Exhibiting Hospitality is free
Others should “feel appreciated”
We value raving fans
Welcome baskets are the Bank’s way to help new team members and clients feel valued
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Hospitalians change how others feel
“Secret Sauce”
Hospitality doesn’t require extra people
Hospitality is the “secret weapon” we all need to engage in
If we do not have clients…
Greet all that enter our lobbies
Every one of us can do great hospitality
Every client, and every teammate, has a story. Including you.
Hospitalians create good experiences
“The whole team … has been great … communication and service has been over the top.”
Culture is who you are
Hospitality creates a relationship between guest and host
Every client, and every teammate, has a story. Including you.
Always offer our guests cookies, coffee, and water
Service and Hospitality are not the same thing
We strive to be “the Chick-fil-A of banking.”
Hospitalians create good experiences
Exhibiting Hospitality is free
Greet all that enter our lobbies
Others should “feel valued”
Practice hospitality 365 days a year
Hospitality is the “secret weapon” we all need to engage in
Hospitality -- how you make someone feel
“… received the best and most friendly service one could as for in a bank.”
Practice hospitality 365 days a year
If we cannot roll or be fluid, we do our best to communicate.
Service and Hospitality are not the same thing
“The whole team … has been great … communication and service has been over the top.”
Others should “feel appreciated”
Others should ‘feel refreshed”
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Always offer our guests cookies, coffee, and water
Reminder: Clients are why we have jobs
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Hospitality creates a relationship between guest and host
We roll. We are fluid.
If we cannot roll or be fluid, we do our best to communicate.
Hospitality is about looking OUT instead of looking IN
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
We strive to be “the Chick-fil-A of banking.”
Culture is who you are
Loan closing gifts
Client appreciation events
Others should “feel listened to”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Others should ‘feel refreshed”
Client appreciation events
Hospitality is about looking OUT instead of looking IN
Hospitality doesn’t require extra people
“Awesome bank ... that provides honest and great service!”
Others should “feel valued”
“… received the best and most friendly service one could as for in a bank.”
Hospitality -- how you make someone feel
Service -- what you do for someone
We value raving fans
Every one of us can do great hospitality
We roll. We are fluid.
Service -- what you do for someone
Brand is how you are seen
Brand is how you are seen
Hospitalians change how others feel
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”