(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Others should “feel listened to”
Every one of us can do great hospitality
“The whole team … has been great … communication and service has been over the top.”
Be a Hospitalian
Hospitality doesn’t require extra people
Welcome baskets are the Bank’s way to help new team members and clients feel valued
We strive to be “the Chick-fil-A of banking.”
Others should “feel appreciated”
Hospitalians create good experiences
Practice hospitality 365 days a year
Hospitalians change how others feel
We are client-focused
Hospitality -- how you make someone feel
Others should “feel appreciated”
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Culture is who you are
Always offer our guests cookies, coffee, and water
“The whole team … has been great … communication and service has been over the top.”
Hospitalians change how others feel
Service and Hospitality are not the same thing
Others should “feel valued”
“Awesome bank ... that provides honest and great service!”
“Awesome bank ... that provides honest and great service!”
Brand is how you are seen
Service -- what you do for someone
Always offer our guests cookies, coffee, and water
Brand is how you are seen
Hospitality creates a relationship between guest and host
If we do not have clients…
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Hospitalians create good experiences
Culture is who you are
Others should ‘feel refreshed”
Loan closing gifts
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Service and Hospitality are not the same thing
Client appreciation events
Hospitality is the “secret weapon” we all need to engage in
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Greet all that enter our lobbies
Hospitality is about looking OUT instead of looking IN
“… received the best and most friendly service one could as for in a bank.”
We roll. We are fluid.
If we cannot roll or be fluid, we do our best to communicate.
Greet all that enter our lobbies
“Secret Sauce”
Exhibiting Hospitality is free
Hospitality creates a relationship between guest and host
Loan closing gifts
We strive to be “the Chick-fil-A of banking.”
We are client-focused
Others should ‘feel refreshed”
If we cannot roll or be fluid, we do our best to communicate.
Reminder: Clients are why we have jobs
We value raving fans
Hospitality is about looking OUT instead of looking IN
Hospitality -- how you make someone feel
Every client, and every teammate, has a story. Including you.
Exhibiting Hospitality is free
We value raving fans
Service -- what you do for someone
Hospitality is the “secret weapon” we all need to engage in
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Others should “feel listened to”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Others should “feel valued”
Practice hospitality 365 days a year
“… received the best and most friendly service one could as for in a bank.”
We roll. We are fluid.
Every client, and every teammate, has a story. Including you.
