(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hospitalians change how others feel
“… received the best and most friendly service one could as for in a bank.”
Reminder: Clients are why we have jobs
Hospitality creates a relationship between guest and host
Loan closing gifts
Be a Hospitalian
We are client-focused
Others should “feel appreciated”
Others should ‘feel refreshed”
We strive to be “the Chick-fil-A of banking.”
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Hospitalians create good experiences
Hospitality creates a relationship between guest and host
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Hospitality doesn’t require extra people
Service and Hospitality are not the same thing
Practice hospitality 365 days a year
Loan closing gifts
Client appreciation events
Hospitality -- how you make someone feel
Reminder: Clients are why we have jobs
Service -- what you do for someone
We are client-focused
Others should “feel listened to”
Be a Hospitalian
Brand is how you are seen
Every client, and every teammate, has a story. Including you.
If we do not have clients…
We roll. We are fluid.
Hospitality doesn’t require extra people
Exhibiting Hospitality is free
Others should “feel appreciated”
Brand is how you are seen
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Every one of us can do great hospitality
Others should “feel listened to”
Hospitality is about looking OUT instead of looking IN
Exhibiting Hospitality is free
Every one of us can do great hospitality
Practice hospitality 365 days a year
Greet all that enter our lobbies
If we cannot roll or be fluid, we do our best to communicate.
Others should ‘feel refreshed”
We value raving fans
“The whole team … has been great … communication and service has been over the top.”
Hospitalians create good experiences
“… received the best and most friendly service one could as for in a bank.”
Always offer our guests cookies, coffee, and water
Hospitality is the “secret weapon” we all need to engage in
“Secret Sauce”
We strive to be “the Chick-fil-A of banking.”
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Culture is who you are
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Hospitality is about looking OUT instead of looking IN
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Culture is who you are
“Awesome bank ... that provides honest and great service!”
Hospitality is the “secret weapon” we all need to engage in
If we cannot roll or be fluid, we do our best to communicate.
Hospitality -- how you make someone feel
We value raving fans
Service and Hospitality are not the same thing
Greet all that enter our lobbies
“Awesome bank ... that provides honest and great service!”
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Others should “feel valued”
We roll. We are fluid.
Client appreciation events
Others should “feel valued”
Always offer our guests cookies, coffee, and water
Service -- what you do for someone
“The whole team … has been great … communication and service has been over the top.”
Every client, and every teammate, has a story. Including you.
