(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hospitalians create good experiences
Hospitalians create good experiences
Hospitality creates a relationship between guest and host
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Hospitality doesn’t require extra people
Reminder: Clients are why we have jobs
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
“Secret Sauce”
Greet all that enter our lobbies
“… received the best and most friendly service one could as for in a bank.”
Every client, and every teammate, has a story. Including you.
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Always offer our guests cookies, coffee, and water
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Others should “feel listened to”
If we do not have clients…
Others should “feel appreciated”
Every client, and every teammate, has a story. Including you.
We roll. We are fluid.
Practice hospitality 365 days a year
Hospitality -- how you make someone feel
Hospitality is about looking OUT instead of looking IN
“The whole team … has been great … communication and service has been over the top.”
Reminder: Clients are why we have jobs
Hospitality is about looking OUT instead of looking IN
Others should “feel valued”
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Hospitalians change how others feel
Service -- what you do for someone
Service and Hospitality are not the same thing
“Awesome bank ... that provides honest and great service!”
“… received the best and most friendly service one could as for in a bank.”
“The whole team … has been great … communication and service has been over the top.”
Hospitality is the “secret weapon” we all need to engage in
If we cannot roll or be fluid, we do our best to communicate.
Culture is who you are
Be a Hospitalian
Hospitality -- how you make someone feel
We roll. We are fluid.
Culture is who you are
Brand is how you are seen
Every one of us can do great hospitality
Loan closing gifts
Service -- what you do for someone
We strive to be “the Chick-fil-A of banking.”
We strive to be “the Chick-fil-A of banking.”
Hospitality doesn’t require extra people
Exhibiting Hospitality is free
Greet all that enter our lobbies
Service and Hospitality are not the same thing
Exhibiting Hospitality is free
We value raving fans
Be a Hospitalian
We are client-focused
Others should ‘feel refreshed”
Others should “feel listened to”
Others should ‘feel refreshed”
Loan closing gifts
Client appreciation events
Client appreciation events
Others should “feel valued”
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Hospitalians change how others feel
We value raving fans
“Awesome bank ... that provides honest and great service!”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Others should “feel appreciated”
Brand is how you are seen
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
… we do not have jobs
Hospitality creates a relationship between guest and host
We are client-focused
Always offer our guests cookies, coffee, and water
Every one of us can do great hospitality
Hospitality is the “secret weapon” we all need to engage in
Practice hospitality 365 days a year
If we cannot roll or be fluid, we do our best to communicate.
