Always offerour guestscookies,coffee, andwater“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We valueravingfansPracticehospitality365 daysa yearCultureis whoyou areReminder:Clients arewhy wehave jobsHospitality --how youmakesomeonefeelHospitalitydoesn’trequire extrapeopleHospitality isthe “secretweapon” weall need toengage inOthersshould “feelappreciated”Othersshould “feelappreciated”Hospitalianschange howothers feelHospitalianschange howothers feelOthersshould“feelvalued”… we donot havejobs“SecretSauce”Greet allthat enterourlobbies“… received thebest and mostfriendly serviceone could asfor in a bank.”We roll.We arefluid.Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedBe aHospitalian“The whole team… has been great… communicationand service hasbeen over the top.”Hospitality isaboutlooking OUTinstead oflooking INWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedOthersshould‘feelrefreshed”Always offerour guestscookies,coffee, andwaterHospitalianscreate goodexperiencesBrand ishow youare seenExhibitingHospitalityis freeService --what youdo forsomeoneOthersshould“feelvalued”Loanclosinggifts“… received thebest and mostfriendly serviceone could asfor in a bank.”Hospitalitydoesn’trequire extrapeopleOthersshould“feellistened to”Service andHospitalityare not thesame thingOthersshould‘feelrefreshed”Hospitality --how youmakesomeonefeelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersEvery client,and everyteammate,has a story.Including you.Be aHospitalianHospitalitycreates arelationshipbetween guestand hostHospitalitycreates arelationshipbetween guestand hostOthersshould“feellistened to”If we donot haveclients…If we cannotroll or be fluid,we do ourbest tocommunicate.Hospitality isthe “secretweapon” weall need toengage inExhibitingHospitalityis freeClientappreciationeventsWe areclient-focused“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”We valueravingfansHospitalianscreate goodexperiencesPracticehospitality365 daysa yearEvery client,and everyteammate,has a story.Including you.Cultureis whoyou areHospitality isaboutlooking OUTinstead oflooking INWe strive tobe “theChick-fil-A ofbanking.”Brand ishow youare seenEvery oneof us cando greathospitality“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”If we cannotroll or be fluid,we do ourbest tocommunicate.We roll.We arefluid.“Awesomebank ... thatprovideshonest andgreat service!”“Awesomebank ... thatprovideshonest andgreat service!”We strive tobe “theChick-fil-A ofbanking.”LoanclosinggiftsHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersClientappreciationevents“The whole team… has been great… communicationand service hasbeen over the top.”Reminder:Clients arewhy wehave jobs“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Service --what youdo forsomeoneService andHospitalityare not thesame thingWe areclient-focusedEvery oneof us cando greathospitalityGreet allthat enterourlobbiesAlways offerour guestscookies,coffee, andwater“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We valueravingfansPracticehospitality365 daysa yearCultureis whoyou areReminder:Clients arewhy wehave jobsHospitality --how youmakesomeonefeelHospitalitydoesn’trequire extrapeopleHospitality isthe “secretweapon” weall need toengage inOthersshould “feelappreciated”Othersshould “feelappreciated”Hospitalianschange howothers feelHospitalianschange howothers feelOthersshould“feelvalued”… we donot havejobs“SecretSauce”Greet allthat enterourlobbies“… received thebest and mostfriendly serviceone could asfor in a bank.”We roll.We arefluid.Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedBe aHospitalian“The whole team… has been great… communicationand service hasbeen over the top.”Hospitality isaboutlooking OUTinstead oflooking INWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedOthersshould‘feelrefreshed”Always offerour guestscookies,coffee, andwaterHospitalianscreate goodexperiencesBrand ishow youare seenExhibitingHospitalityis freeService --what youdo forsomeoneOthersshould“feelvalued”Loanclosinggifts“… received thebest and mostfriendly serviceone could asfor in a bank.”Hospitalitydoesn’trequire extrapeopleOthersshould“feellistened to”Service andHospitalityare not thesame thingOthersshould‘feelrefreshed”Hospitality --how youmakesomeonefeelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersEvery client,and everyteammate,has a story.Including you.Be aHospitalianHospitalitycreates arelationshipbetween guestand hostHospitalitycreates arelationshipbetween guestand hostOthersshould“feellistened to”If we donot haveclients…If we cannotroll or be fluid,we do ourbest tocommunicate.Hospitality isthe “secretweapon” weall need toengage inExhibitingHospitalityis freeClientappreciationeventsWe areclient-focused“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”We valueravingfansHospitalianscreate goodexperiencesPracticehospitality365 daysa yearEvery client,and everyteammate,has a story.Including you.Cultureis whoyou areHospitality isaboutlooking OUTinstead oflooking INWe strive tobe “theChick-fil-A ofbanking.”Brand ishow youare seenEvery oneof us cando greathospitality“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”If we cannotroll or be fluid,we do ourbest tocommunicate.We roll.We arefluid.“Awesomebank ... thatprovideshonest andgreat service!”“Awesomebank ... thatprovideshonest andgreat service!”We strive tobe “theChick-fil-A ofbanking.”LoanclosinggiftsHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersClientappreciationevents“The whole team… has been great… communicationand service hasbeen over the top.”Reminder:Clients arewhy wehave jobs“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Service --what youdo forsomeoneService andHospitalityare not thesame thingWe areclient-focusedEvery oneof us cando greathospitalityGreet allthat enterourlobbies

Hospitality Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Always offer our guests cookies, coffee, and water
  2. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  3. We value raving fans
  4. Practice hospitality 365 days a year
  5. Culture is who you are
  6. Reminder: Clients are why we have jobs
  7. Hospitality -- how you make someone feel
  8. Hospitality doesn’t require extra people
  9. Hospitality is the “secret weapon” we all need to engage in
  10. Others should “feel appreciated”
  11. Others should “feel appreciated”
  12. Hospitalians change how others feel
  13. Hospitalians change how others feel
  14. Others should “feel valued”
  15. … we do not have jobs
  16. “Secret Sauce”
  17. Greet all that enter our lobbies
  18. “… received the best and most friendly service one could as for in a bank.”
  19. We roll. We are fluid.
  20. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  21. Be a Hospitalian
  22. “The whole team … has been great … communication and service has been over the top.”
  23. Hospitality is about looking OUT instead of looking IN
  24. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  25. Others should ‘feel refreshed”
  26. Always offer our guests cookies, coffee, and water
  27. Hospitalians create good experiences
  28. Brand is how you are seen
  29. Exhibiting Hospitality is free
  30. Service -- what you do for someone
  31. Others should “feel valued”
  32. Loan closing gifts
  33. “… received the best and most friendly service one could as for in a bank.”
  34. Hospitality doesn’t require extra people
  35. Others should “feel listened to”
  36. Service and Hospitality are not the same thing
  37. Others should ‘feel refreshed”
  38. Hospitality -- how you make someone feel
  39. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  40. Every client, and every teammate, has a story. Including you.
  41. Be a Hospitalian
  42. Hospitality creates a relationship between guest and host
  43. Hospitality creates a relationship between guest and host
  44. Others should “feel listened to”
  45. If we do not have clients…
  46. If we cannot roll or be fluid, we do our best to communicate.
  47. Hospitality is the “secret weapon” we all need to engage in
  48. Exhibiting Hospitality is free
  49. Client appreciation events
  50. We are client-focused
  51. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  52. We value raving fans
  53. Hospitalians create good experiences
  54. Practice hospitality 365 days a year
  55. Every client, and every teammate, has a story. Including you.
  56. Culture is who you are
  57. Hospitality is about looking OUT instead of looking IN
  58. We strive to be “the Chick-fil-A of banking.”
  59. Brand is how you are seen
  60. Every one of us can do great hospitality
  61. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  62. If we cannot roll or be fluid, we do our best to communicate.
  63. We roll. We are fluid.
  64. “Awesome bank ... that provides honest and great service!”
  65. “Awesome bank ... that provides honest and great service!”
  66. We strive to be “the Chick-fil-A of banking.”
  67. Loan closing gifts
  68. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  69. Client appreciation events
  70. “The whole team … has been great … communication and service has been over the top.”
  71. Reminder: Clients are why we have jobs
  72. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  73. Service -- what you do for someone
  74. Service and Hospitality are not the same thing
  75. We are client-focused
  76. Every one of us can do great hospitality
  77. Greet all that enter our lobbies