Call Center Bingo

Call Center Bingo Card
Preview

This bingo card has a free space and 24 words: Created a COI, Took Payment, Explained Billing, Went over an Endorsement, Apologized when appropriate, Used the customers name, Left Good notes, Used the Resource Center, Closed a task in DC, Defused a frustrated customer, Said "I hope I was able to help you", Closed a case in SF, Added an Addtl Insured, Saved a Cancellation, Expressed willingness to help, Used Cargo language on a COI, Added Additional Insured, Clocked in on time, Warmed transferred to Sales, Show confidence in your answers, Took Break on Time, Created an appropriate case in SF, Logged a call in Salesforce and Did not go over break time.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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