Used the Resource Center Clocked in on time Warmed transferred to Sales Created a COI Used Cargo language on a COI Added an Addtl Insured Took Payment Said "I hope I was able to help you" Expressed willingness to help Went over an Endorsement Used the customers name Took Break on Time Defused a frustrated customer Logged a call in Salesforce Explained Billing Show confidence in your answers Did not go over break time Closed a task in DC Apologized when appropriate Created an appropriate case in SF Closed a case in SF Saved a Cancellation Added Additional Insured Left Good notes Used the Resource Center Clocked in on time Warmed transferred to Sales Created a COI Used Cargo language on a COI Added an Addtl Insured Took Payment Said "I hope I was able to help you" Expressed willingness to help Went over an Endorsement Used the customers name Took Break on Time Defused a frustrated customer Logged a call in Salesforce Explained Billing Show confidence in your answers Did not go over break time Closed a task in DC Apologized when appropriate Created an appropriate case in SF Closed a case in SF Saved a Cancellation Added Additional Insured Left Good notes
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used the Resource Center
Clocked in on time
Warmed transferred to Sales
Created a COI
Used Cargo language on a COI
Added an Addtl Insured
Took Payment
Said
"I hope I was able to help you"
Expressed willingness to help
Went over an Endorsement
Used the customers name
Took Break on Time
Defused a frustrated customer
Logged a call in Salesforce
Explained Billing
Show confidence in your answers
Did not go over break time
Closed a task in DC
Apologized when appropriate
Created an appropriate case in SF
Closed a case in SF
Saved a Cancellation
Added Additional Insured
Left Good notes