This bingo card has a free space and 24 words: Lost RSA Token, Your call lasted over 45 mins, LHI.care user attempts to login to the provider portal, the same person called twice in one day, LHI.care password involving "_" or ".", Any call involving citrix, Caller hung up on you, AD Password Reset that took way too long, User wasn't signed into the VPN, Provider calls tech support for something that isnt tech support, Mednet order unlock, Provider Portal user needs account setup email, LHI.care user asks for their patient ID, Any call where you just hit the refresh button to fix it, EOA or site admin calls for something that isn't tech support, You did Customer Service's Job, Micollab issue where you just close and reopen micollab, Provider gets angry at you for no reason, You get cold transferred a call for something that another dept does, User doesn't know what a new tab is, User calls about their request that is "urgent" or "priority", Employee Shell Unlock, Any hardware issue where you just had them unplug it and plug it back in and you got a call right before you get off work.
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