This bingo card has a free space and 24 words: 15% DTK, Acknowledged CT History, Complimented the item, Turned that CT frown upside down, Repeated Issue back to CT, Recognized a team member, Promoted and resolved an issue with a LCR, Asked probing questions, 20% DTK, Replied to a wizard email, DTK to Store Credit, Asked for additional Needs, Set clear return shipping fees expectations, Used the key word-Summarize when recapping, Set clear return expectations, Ordered Replacement Part, Filled awkward silence, Answered a team members question in chat, Used the CTs Name, Educated CT on how to use MyAccount, Ordered a replacement unit through damage/defect, Checked all the boxes on the call flow checklist, Created a connection with a CT and Refunded to Store Credit.
2DRR Bingo! | SS Bingo- Week 2 Diagonal | Week 4 SS BINGO | Week 3 SS Bingo | Week 3 SS BINGO
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