This bingo card has 16 words: Engaging Clients with passion, making them dream about Gucci world, Which section is under focus when talking about the entire experience of the client?, The wait time in the store impacts which segment of the RED?, I have had an acceptable experience, but not good enough for me to recommend this store to others “, Which section of the selling ceremony decides how the rest of the client journey will go?, Sharing information about the brand is key to get full 3 points in which segment?, Sincere empathy shown to build a relationship is observed in which section of RED?, The CA'S attitude and intention are observed in which section?, How did the CA try to understand you - observes which part of your discovery?, Does virtually offering additional items get you points in discovery section?, Questions that lead to a dialogue, What is the max number of days you have to reach out to a purchase scenario client?, For a BAA scenario, how is the generosity judged?, How can a CA offer to establish a direct relation with the client?, CA's passiveness /proactiveness is observed in which segment? and Do CA's need to greet/smile at all clients in the store?.
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