The CA'Sattitude andintention areobserved inwhich section?Connectingwith clientWhich section isunder focuswhen talkingabout the entireexperience ofthe client?Connectingwith ClientHow did the CAtry tounderstand you- observeswhich part ofyour discovery?ClientDiscoveryCA'spassiveness/proactivenessis observed inwhichsegment?ClientDiscoveryI have had anacceptableexperience, but notgood enough for meto recommend thisstore to others “UNIMPRESSEDSharinginformation aboutthe brand is key toget full 3 points inwhich segment?Creatinga DesireSincere empathyshown to build arelationship isobserved in whichsection of RED?Creatinga bondWhich section ofthe sellingceremony decideshow the rest of theclient journey willgo?ClientDiscoveryDo CA'sneed togreet/smileat all clientsin the store?YESWhat is the maxnumber of daysyou have toreach out to apurchasescenario client?20daysQuestionsthat leadto adialogueOpenEndeEngagingClients withpassion,making themdream aboutGucci worldCREATINGDESIREFor a BAAscenario,how is thegenerosityjudged?ProductselectionThe wait timein the storeimpacts whichsegment ofthe RED?BeingHospitableHow can a CAoffer toestablish adirect relationwith the client?BusinessCardDoes virtuallyofferingadditional itemsget you points indiscoverysection?NOThe CA'Sattitude andintention areobserved inwhich section?Connectingwith clientWhich section isunder focuswhen talkingabout the entireexperience ofthe client?Connectingwith ClientHow did the CAtry tounderstand you- observeswhich part ofyour discovery?ClientDiscoveryCA'spassiveness/proactivenessis observed inwhichsegment?ClientDiscoveryI have had anacceptableexperience, but notgood enough for meto recommend thisstore to others “UNIMPRESSEDSharinginformation aboutthe brand is key toget full 3 points inwhich segment?Creatinga DesireSincere empathyshown to build arelationship isobserved in whichsection of RED?Creatinga bondWhich section ofthe sellingceremony decideshow the rest of theclient journey willgo?ClientDiscoveryDo CA'sneed togreet/smileat all clientsin the store?YESWhat is the maxnumber of daysyou have toreach out to apurchasescenario client?20daysQuestionsthat leadto adialogueOpenEndeEngagingClients withpassion,making themdream aboutGucci worldCREATINGDESIREFor a BAAscenario,how is thegenerosityjudged?ProductselectionThe wait timein the storeimpacts whichsegment ofthe RED?BeingHospitableHow can a CAoffer toestablish adirect relationwith the client?BusinessCardDoes virtuallyofferingadditional itemsget you points indiscoverysection?NO

R.E.D AND SELLING CEREMONY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Connecting with client
    The CA'S attitude and intention are observed in which section?
  2. Connecting with Client
    Which section is under focus when talking about the entire experience of the client?
  3. Client Discovery
    How did the CA try to understand you - observes which part of your discovery?
  4. Client Discovery
    CA's passiveness /proactiveness is observed in which segment?
  5. UNIMPRESSED
    I have had an acceptable experience, but not good enough for me to recommend this store to others “
  6. Creating a Desire
    Sharing information about the brand is key to get full 3 points in which segment?
  7. Creating a bond
    Sincere empathy shown to build a relationship is observed in which section of RED?
  8. Client Discovery
    Which section of the selling ceremony decides how the rest of the client journey will go?
  9. YES
    Do CA's need to greet/smile at all clients in the store?
  10. 20 days
    What is the max number of days you have to reach out to a purchase scenario client?
  11. Open Ende
    Questions that lead to a dialogue
  12. CREATING DESIRE
    Engaging Clients with passion, making them dream about Gucci world
  13. Product selection
    For a BAA scenario, how is the generosity judged?
  14. Being Hospitable
    The wait time in the store impacts which segment of the RED?
  15. Business Card
    How can a CA offer to establish a direct relation with the client?
  16. NO
    Does virtually offering additional items get you points in discovery section?