(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Open Ende
Questions that lead to a dialogue
YES
Do CA's need to greet/smile at all clients in the store?
NO
Does virtually offering additional items get you points in discovery section?
Product selection
For a BAA scenario, how is the generosity judged?
20 days
What is the max number of days you have to reach out to a purchase scenario client?
Creating a bond
Sincere empathy shown to build a relationship is observed in which section of RED?
Client Discovery
How did the CA try to understand you - observes which part of your discovery?
Creating a Desire
Sharing information about the brand is key to get full 3 points in which segment?
Business Card
How can a CA offer to establish a direct relation with the client?
CREATING DESIRE
Engaging Clients with passion, making them dream about Gucci world
Being Hospitable
The wait time in the store impacts which segment of the RED?
UNIMPRESSED
I have had an acceptable experience, but not good enough for me to recommend this store to others “
Client Discovery
CA's passiveness /proactiveness is observed in which segment?
Client Discovery
Which section of the selling ceremony decides how the rest of the client journey will go?
Connecting with Client
Which section is under focus when talking about the entire experience of the client?
Connecting with client
The CA'S attitude and intention are observed in which section?
