Guest Services

Guest Services Bingo Card
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This bingo card has 25 words: Request to change PIN, "How come I won my session but not the slot tournament?, Guest kicked out by security, Received the wrong tax document, Guest claims bus didn't stop where it was supposed to, Guest wants to speak to / change their host, "Do you have any buffets?", Guest complaint about our COVID policies, "Why haven't I received my tax document yet?", Guest complaint about bus drivers, Guest with no offers / no play wants a comp, "Can I use a picture of my ID to get in?", Having to repeat yourself 3+ times, Guest wants tax documents mailed to them, but won't come in or notarize a request, Guest with no / expired Rewards card wants bus pass, Asking to page a guest, "Can I pick up my gift after the giveaway?", Guest demanding to speak to a supervisor / manager, Guest asking for help with tickets bought through Ticketmaster, Guest asking for multiple bus stop times / locations, Asking if a team member is working today, "How do I get to your property from ____?", Guest disputing their offers, "I deserve WAY more for how much I play!", TM calling for Human Resources and Guest wants the phone number to one of the buses.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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