Guestdemandingto speak to asupervisor /manager"Do youhave anybuffets?""How do Iget to yourpropertyfrom ____?"Guest withno / expiredRewardscard wantsbus passGuest wants taxdocumentsmailed to them,but won't comein or notarize arequest"How come Iwon mysession butnot the slottournament?Guest disputingtheir offers, "Ideserve WAYmore for howmuch I play!""Why haven'tI receivedmy taxdocumentyet?"Guest wantstospeak to /change theirhostGuest askingfor multiplebus stoptimes /locations"Can I pickup my giftafter thegiveaway?"Guestkicked outbysecurityReceivedthe wrongtaxdocument"Can I usea pictureof my IDto get in?"TM callingfor HumanResourcesGuestcomplaintabout busdriversGuest withno offers / noplay wants acompGuest wantsthe phonenumber toone of thebusesAskingto pagea guestGuest askingfor help withtickets boughtthroughTicketmasterGuestcomplaintabout ourCOVIDpoliciesGuest claimsbus didn'tstop where itwassupposed toHaving torepeatyourself3+ timesAsking if ateammember isworkingtodayRequestto changePINGuestdemandingto speak to asupervisor /manager"Do youhave anybuffets?""How do Iget to yourpropertyfrom ____?"Guest withno / expiredRewardscard wantsbus passGuest wants taxdocumentsmailed to them,but won't comein or notarize arequest"How come Iwon mysession butnot the slottournament?Guest disputingtheir offers, "Ideserve WAYmore for howmuch I play!""Why haven'tI receivedmy taxdocumentyet?"Guest wantstospeak to /change theirhostGuest askingfor multiplebus stoptimes /locations"Can I pickup my giftafter thegiveaway?"Guestkicked outbysecurityReceivedthe wrongtaxdocument"Can I usea pictureof my IDto get in?"TM callingfor HumanResourcesGuestcomplaintabout busdriversGuest withno offers / noplay wants acompGuest wantsthe phonenumber toone of thebusesAskingto pagea guestGuest askingfor help withtickets boughtthroughTicketmasterGuestcomplaintabout ourCOVIDpoliciesGuest claimsbus didn'tstop where itwassupposed toHaving torepeatyourself3+ timesAsking if ateammember isworkingtodayRequestto changePIN

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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G
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G
  1. E-Guest demanding to speak to a supervisor / manager
  2. U-"Do you have any buffets?"
  3. U-"How do I get to your property from ____?"
  4. T-Guest with no / expired Rewards card wants bus pass
  5. S-Guest wants tax documents mailed to them, but won't come in or notarize a request
  6. U-"How come I won my session but not the slot tournament?
  7. E-Guest disputing their offers, "I deserve WAY more for how much I play!"
  8. S-"Why haven't I received my tax document yet?"
  9. G-Guest wants to speak to / change their host
  10. T-Guest asking for multiple bus stop times / locations
  11. U-"Can I pick up my gift after the giveaway?"
  12. E-Guest kicked out by security
  13. S-Received the wrong tax document
  14. U-"Can I use a picture of my ID to get in?"
  15. S-TM calling for Human Resources
  16. T-Guest complaint about bus drivers
  17. G-Guest with no offers / no play wants a comp
  18. T-Guest wants the phone number to one of the buses
  19. G-Asking to page a guest
  20. S-Guest asking for help with tickets bought through Ticketmaster
  21. E-Guest complaint about our COVID policies
  22. T-Guest claims bus didn't stop where it was supposed to
  23. E-Having to repeat yourself 3+ times
  24. G-Asking if a team member is working today
  25. G-Request to change PIN