"Can I pickup my giftafter thegiveaway?""Why haven'tI receivedmy taxdocumentyet?""Can I usea pictureof my IDto get in?"Guest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Guestcomplaintabout ourCOVIDpolicies"Do youhave anybuffets?""How come Iwon mysession butnot the slottournament?Guest withno offers / noplay wants acompAskingto pagea guest"How do Iget to yourpropertyfrom ____?"Guest wantsthe phonenumber toone of thebusesTM callingfor HumanResourcesGuest wantstospeak to /change theirhostHaving torepeatyourself3+ timesGuest askingfor multiplebus stoptimes /locationsRequestto changePINGuestdemandingto speak to asupervisor /managerGuest wants taxdocumentsmailed to them,but won't comein or notarize arequestGuest claimsbus didn'tstop where itwassupposed toGuest askingfor help withtickets boughtthroughTicketmasterGuest withno / expiredRewardscard wantsbus passAsking if ateammember isworkingtodayGuestkicked outbysecurityGuestcomplaintabout busdriversReceivedthe wrongtaxdocument"Can I pickup my giftafter thegiveaway?""Why haven'tI receivedmy taxdocumentyet?""Can I usea pictureof my IDto get in?"Guest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Guestcomplaintabout ourCOVIDpolicies"Do youhave anybuffets?""How come Iwon mysession butnot the slottournament?Guest withno offers / noplay wants acompAskingto pagea guest"How do Iget to yourpropertyfrom ____?"Guest wantsthe phonenumber toone of thebusesTM callingfor HumanResourcesGuest wantstospeak to /change theirhostHaving torepeatyourself3+ timesGuest askingfor multiplebus stoptimes /locationsRequestto changePINGuestdemandingto speak to asupervisor /managerGuest wants taxdocumentsmailed to them,but won't comein or notarize arequestGuest claimsbus didn'tstop where itwassupposed toGuest askingfor help withtickets boughtthroughTicketmasterGuest withno / expiredRewardscard wantsbus passAsking if ateammember isworkingtodayGuestkicked outbysecurityGuestcomplaintabout busdriversReceivedthe wrongtaxdocument

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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U
2
S
3
U
4
E
5
E
6
U
7
U
8
G
9
G
10
U
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T
12
S
13
G
14
E
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T
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G
17
E
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S
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T
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S
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T
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G
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E
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T
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S
  1. U-"Can I pick up my gift after the giveaway?"
  2. S-"Why haven't I received my tax document yet?"
  3. U-"Can I use a picture of my ID to get in?"
  4. E-Guest disputing their offers, "I deserve WAY more for how much I play!"
  5. E-Guest complaint about our COVID policies
  6. U-"Do you have any buffets?"
  7. U-"How come I won my session but not the slot tournament?
  8. G-Guest with no offers / no play wants a comp
  9. G-Asking to page a guest
  10. U-"How do I get to your property from ____?"
  11. T-Guest wants the phone number to one of the buses
  12. S-TM calling for Human Resources
  13. G-Guest wants to speak to / change their host
  14. E-Having to repeat yourself 3+ times
  15. T-Guest asking for multiple bus stop times / locations
  16. G-Request to change PIN
  17. E-Guest demanding to speak to a supervisor / manager
  18. S-Guest wants tax documents mailed to them, but won't come in or notarize a request
  19. T-Guest claims bus didn't stop where it was supposed to
  20. S-Guest asking for help with tickets bought through Ticketmaster
  21. T-Guest with no / expired Rewards card wants bus pass
  22. G-Asking if a team member is working today
  23. E-Guest kicked out by security
  24. T-Guest complaint about bus drivers
  25. S-Received the wrong tax document