"Can I pickup my giftafter thegiveaway?"Asking if ateammember isworkingtodayGuest wants taxdocumentsmailed to them,but won't comein or notarize arequest"Can I usea pictureof my IDto get in?""How come Iwon mysession butnot the slottournament?Guest wantstospeak to /change theirhostGuestkicked outbysecurityGuest withno offers / noplay wants acompGuestcomplaintabout ourCOVIDpoliciesReceivedthe wrongtaxdocumentHaving torepeatyourself3+ timesGuest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Guest askingfor help withtickets boughtthroughTicketmasterAskingto pagea guestGuest wantsthe phonenumber toone of thebusesRequestto changePINGuestdemandingto speak to asupervisor /managerGuest withno / expiredRewardscard wantsbus passTM callingfor HumanResources"Do youhave anybuffets?"Guest claimsbus didn'tstop where itwassupposed to"How do Iget to yourpropertyfrom ____?"Guest askingfor multiplebus stoptimes /locations"Why haven'tI receivedmy taxdocumentyet?"Guestcomplaintabout busdrivers"Can I pickup my giftafter thegiveaway?"Asking if ateammember isworkingtodayGuest wants taxdocumentsmailed to them,but won't comein or notarize arequest"Can I usea pictureof my IDto get in?""How come Iwon mysession butnot the slottournament?Guest wantstospeak to /change theirhostGuestkicked outbysecurityGuest withno offers / noplay wants acompGuestcomplaintabout ourCOVIDpoliciesReceivedthe wrongtaxdocumentHaving torepeatyourself3+ timesGuest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Guest askingfor help withtickets boughtthroughTicketmasterAskingto pagea guestGuest wantsthe phonenumber toone of thebusesRequestto changePINGuestdemandingto speak to asupervisor /managerGuest withno / expiredRewardscard wantsbus passTM callingfor HumanResources"Do youhave anybuffets?"Guest claimsbus didn'tstop where itwassupposed to"How do Iget to yourpropertyfrom ____?"Guest askingfor multiplebus stoptimes /locations"Why haven'tI receivedmy taxdocumentyet?"Guestcomplaintabout busdrivers

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
U
2
G
3
S
4
U
5
U
6
G
7
E
8
G
9
E
10
S
11
E
12
E
13
S
14
G
15
T
16
G
17
E
18
T
19
S
20
U
21
T
22
U
23
T
24
S
25
T
  1. U-"Can I pick up my gift after the giveaway?"
  2. G-Asking if a team member is working today
  3. S-Guest wants tax documents mailed to them, but won't come in or notarize a request
  4. U-"Can I use a picture of my ID to get in?"
  5. U-"How come I won my session but not the slot tournament?
  6. G-Guest wants to speak to / change their host
  7. E-Guest kicked out by security
  8. G-Guest with no offers / no play wants a comp
  9. E-Guest complaint about our COVID policies
  10. S-Received the wrong tax document
  11. E-Having to repeat yourself 3+ times
  12. E-Guest disputing their offers, "I deserve WAY more for how much I play!"
  13. S-Guest asking for help with tickets bought through Ticketmaster
  14. G-Asking to page a guest
  15. T-Guest wants the phone number to one of the buses
  16. G-Request to change PIN
  17. E-Guest demanding to speak to a supervisor / manager
  18. T-Guest with no / expired Rewards card wants bus pass
  19. S-TM calling for Human Resources
  20. U-"Do you have any buffets?"
  21. T-Guest claims bus didn't stop where it was supposed to
  22. U-"How do I get to your property from ____?"
  23. T-Guest asking for multiple bus stop times / locations
  24. S-"Why haven't I received my tax document yet?"
  25. T-Guest complaint about bus drivers