Having torepeatyourself3+ timesGuestdemandingto speak to asupervisor /managerGuestkicked outbysecurity"How come Iwon mysession butnot the slottournament?Guestcomplaintabout busdriversGuest wantsthe phonenumber toone of thebusesTM callingfor HumanResourcesGuest wants taxdocumentsmailed to them,but won't comein or notarize arequestGuest askingfor multiplebus stoptimes /locationsGuest claimsbus didn'tstop where itwassupposed to"Do youhave anybuffets?"Asking if ateammember isworkingtodayRequestto changePINGuest wantstospeak to /change theirhostReceivedthe wrongtaxdocument"Can I pickup my giftafter thegiveaway?"Guest withno offers / noplay wants acomp"How do Iget to yourpropertyfrom ____?"Guest withno / expiredRewardscard wantsbus passGuestcomplaintabout ourCOVIDpolicies"Can I usea pictureof my IDto get in?"Guest askingfor help withtickets boughtthroughTicketmasterAskingto pagea guest"Why haven'tI receivedmy taxdocumentyet?"Guest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Having torepeatyourself3+ timesGuestdemandingto speak to asupervisor /managerGuestkicked outbysecurity"How come Iwon mysession butnot the slottournament?Guestcomplaintabout busdriversGuest wantsthe phonenumber toone of thebusesTM callingfor HumanResourcesGuest wants taxdocumentsmailed to them,but won't comein or notarize arequestGuest askingfor multiplebus stoptimes /locationsGuest claimsbus didn'tstop where itwassupposed to"Do youhave anybuffets?"Asking if ateammember isworkingtodayRequestto changePINGuest wantstospeak to /change theirhostReceivedthe wrongtaxdocument"Can I pickup my giftafter thegiveaway?"Guest withno offers / noplay wants acomp"How do Iget to yourpropertyfrom ____?"Guest withno / expiredRewardscard wantsbus passGuestcomplaintabout ourCOVIDpolicies"Can I usea pictureof my IDto get in?"Guest askingfor help withtickets boughtthroughTicketmasterAskingto pagea guest"Why haven'tI receivedmy taxdocumentyet?"Guest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
E
2
E
3
E
4
U
5
T
6
T
7
S
8
S
9
T
10
T
11
U
12
G
13
G
14
G
15
S
16
U
17
G
18
U
19
T
20
E
21
U
22
S
23
G
24
S
25
E
  1. E-Having to repeat yourself 3+ times
  2. E-Guest demanding to speak to a supervisor / manager
  3. E-Guest kicked out by security
  4. U-"How come I won my session but not the slot tournament?
  5. T-Guest complaint about bus drivers
  6. T-Guest wants the phone number to one of the buses
  7. S-TM calling for Human Resources
  8. S-Guest wants tax documents mailed to them, but won't come in or notarize a request
  9. T-Guest asking for multiple bus stop times / locations
  10. T-Guest claims bus didn't stop where it was supposed to
  11. U-"Do you have any buffets?"
  12. G-Asking if a team member is working today
  13. G-Request to change PIN
  14. G-Guest wants to speak to / change their host
  15. S-Received the wrong tax document
  16. U-"Can I pick up my gift after the giveaway?"
  17. G-Guest with no offers / no play wants a comp
  18. U-"How do I get to your property from ____?"
  19. T-Guest with no / expired Rewards card wants bus pass
  20. E-Guest complaint about our COVID policies
  21. U-"Can I use a picture of my ID to get in?"
  22. S-Guest asking for help with tickets bought through Ticketmaster
  23. G-Asking to page a guest
  24. S-"Why haven't I received my tax document yet?"
  25. E-Guest disputing their offers, "I deserve WAY more for how much I play!"