Guestdemandingto speak to asupervisor /managerGuest withno offers / noplay wants acompAsking if ateammember isworkingtodayGuest claimsbus didn'tstop where itwassupposed toGuestkicked outbysecurity"Do youhave anybuffets?"Askingto pagea guestGuest askingfor multiplebus stoptimes /locationsReceivedthe wrongtaxdocument"Why haven'tI receivedmy taxdocumentyet?"Guestcomplaintabout ourCOVIDpolicies"How do Iget to yourpropertyfrom ____?""Can I pickup my giftafter thegiveaway?""Can I usea pictureof my IDto get in?""How come Iwon mysession butnot the slottournament?Having torepeatyourself3+ timesGuest askingfor help withtickets boughtthroughTicketmasterGuest wantsthe phonenumber toone of thebusesGuestcomplaintabout busdriversGuest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Guest wants taxdocumentsmailed to them,but won't comein or notarize arequestGuest withno / expiredRewardscard wantsbus passGuest wantstospeak to /change theirhostRequestto changePINTM callingfor HumanResourcesGuestdemandingto speak to asupervisor /managerGuest withno offers / noplay wants acompAsking if ateammember isworkingtodayGuest claimsbus didn'tstop where itwassupposed toGuestkicked outbysecurity"Do youhave anybuffets?"Askingto pagea guestGuest askingfor multiplebus stoptimes /locationsReceivedthe wrongtaxdocument"Why haven'tI receivedmy taxdocumentyet?"Guestcomplaintabout ourCOVIDpolicies"How do Iget to yourpropertyfrom ____?""Can I pickup my giftafter thegiveaway?""Can I usea pictureof my IDto get in?""How come Iwon mysession butnot the slottournament?Having torepeatyourself3+ timesGuest askingfor help withtickets boughtthroughTicketmasterGuest wantsthe phonenumber toone of thebusesGuestcomplaintabout busdriversGuest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Guest wants taxdocumentsmailed to them,but won't comein or notarize arequestGuest withno / expiredRewardscard wantsbus passGuest wantstospeak to /change theirhostRequestto changePINTM callingfor HumanResources

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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U
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U
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  1. E-Guest demanding to speak to a supervisor / manager
  2. G-Guest with no offers / no play wants a comp
  3. G-Asking if a team member is working today
  4. T-Guest claims bus didn't stop where it was supposed to
  5. E-Guest kicked out by security
  6. U-"Do you have any buffets?"
  7. G-Asking to page a guest
  8. T-Guest asking for multiple bus stop times / locations
  9. S-Received the wrong tax document
  10. S-"Why haven't I received my tax document yet?"
  11. E-Guest complaint about our COVID policies
  12. U-"How do I get to your property from ____?"
  13. U-"Can I pick up my gift after the giveaway?"
  14. U-"Can I use a picture of my ID to get in?"
  15. U-"How come I won my session but not the slot tournament?
  16. E-Having to repeat yourself 3+ times
  17. S-Guest asking for help with tickets bought through Ticketmaster
  18. T-Guest wants the phone number to one of the buses
  19. T-Guest complaint about bus drivers
  20. E-Guest disputing their offers, "I deserve WAY more for how much I play!"
  21. S-Guest wants tax documents mailed to them, but won't come in or notarize a request
  22. T-Guest with no / expired Rewards card wants bus pass
  23. G-Guest wants to speak to / change their host
  24. G-Request to change PIN
  25. S-TM calling for Human Resources