"Can I usea pictureof my IDto get in?"Guestdemandingto speak to asupervisor /managerGuestcomplaintabout ourCOVIDpoliciesGuest wants taxdocumentsmailed to them,but won't comein or notarize arequestReceivedthe wrongtaxdocumentTM callingfor HumanResourcesGuest withno offers / noplay wants acomp"Do youhave anybuffets?"Guest wantstospeak to /change theirhostGuest askingfor help withtickets boughtthroughTicketmasterGuestkicked outbysecurity"How do Iget to yourpropertyfrom ____?"Having torepeatyourself3+ timesGuest claimsbus didn'tstop where itwassupposed toGuest askingfor multiplebus stoptimes /locationsAsking if ateammember isworkingtodayRequestto changePIN"Why haven'tI receivedmy taxdocumentyet?""How come Iwon mysession butnot the slottournament?Guest wantsthe phonenumber toone of thebusesGuest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Guest withno / expiredRewardscard wantsbus passGuestcomplaintabout busdriversAskingto pagea guest"Can I pickup my giftafter thegiveaway?""Can I usea pictureof my IDto get in?"Guestdemandingto speak to asupervisor /managerGuestcomplaintabout ourCOVIDpoliciesGuest wants taxdocumentsmailed to them,but won't comein or notarize arequestReceivedthe wrongtaxdocumentTM callingfor HumanResourcesGuest withno offers / noplay wants acomp"Do youhave anybuffets?"Guest wantstospeak to /change theirhostGuest askingfor help withtickets boughtthroughTicketmasterGuestkicked outbysecurity"How do Iget to yourpropertyfrom ____?"Having torepeatyourself3+ timesGuest claimsbus didn'tstop where itwassupposed toGuest askingfor multiplebus stoptimes /locationsAsking if ateammember isworkingtodayRequestto changePIN"Why haven'tI receivedmy taxdocumentyet?""How come Iwon mysession butnot the slottournament?Guest wantsthe phonenumber toone of thebusesGuest disputingtheir offers, "Ideserve WAYmore for howmuch I play!"Guest withno / expiredRewardscard wantsbus passGuestcomplaintabout busdriversAskingto pagea guest"Can I pickup my giftafter thegiveaway?"

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
U
2
E
3
E
4
S
5
S
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S
7
G
8
U
9
G
10
S
11
E
12
U
13
E
14
T
15
T
16
G
17
G
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S
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U
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T
21
E
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T
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T
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G
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U
  1. U-"Can I use a picture of my ID to get in?"
  2. E-Guest demanding to speak to a supervisor / manager
  3. E-Guest complaint about our COVID policies
  4. S-Guest wants tax documents mailed to them, but won't come in or notarize a request
  5. S-Received the wrong tax document
  6. S-TM calling for Human Resources
  7. G-Guest with no offers / no play wants a comp
  8. U-"Do you have any buffets?"
  9. G-Guest wants to speak to / change their host
  10. S-Guest asking for help with tickets bought through Ticketmaster
  11. E-Guest kicked out by security
  12. U-"How do I get to your property from ____?"
  13. E-Having to repeat yourself 3+ times
  14. T-Guest claims bus didn't stop where it was supposed to
  15. T-Guest asking for multiple bus stop times / locations
  16. G-Asking if a team member is working today
  17. G-Request to change PIN
  18. S-"Why haven't I received my tax document yet?"
  19. U-"How come I won my session but not the slot tournament?
  20. T-Guest wants the phone number to one of the buses
  21. E-Guest disputing their offers, "I deserve WAY more for how much I play!"
  22. T-Guest with no / expired Rewards card wants bus pass
  23. T-Guest complaint about bus drivers
  24. G-Asking to page a guest
  25. U-"Can I pick up my gift after the giveaway?"