This bingo card has a free space and 34 words: Tried something new (food, activity, etc), De-escalated a tough situation, Advocated for a client or had a client advocate for themselves, Left a voicemail message, Played a game today, Did something meditative, Talked to someone on a Help Desk team, Had a career conversation with a peer, Sent a Fidelity Shout-Out to a colleague or friend, Finished a tax-training module, Complimented a colleague, Took some time to reset after a tough interaction, Gave someone (or something) a hug, Received a compliment from a colleague, Drank at least 2 liters of water in a day, Consulted with a team outside your role, Still eligible the kicker for Tax Season Incentive*, Did not make the kicker for Tax Season Incentive*, Clarified a question clearly, i.e. restated something without using industry language, Spoke to someone about recharacterizations, Said, "That's an excellent question for a tax professional.", Went for a walk, Helped client fill out online or paper form, Dealt with a NIGO request, Used your break/OPA time, Worked OT during your lunch, Used mainframe, Discussed Roth conversions, Gave a client Fidelity's mailing address, Entered a new Service Request, Waited on hold for less than 2 minutes, Waited on hold for more than 10 minutes, Used Language Line services and Went out for lunch (or ordered in).
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