This bingo card has a free space and 24 words: Heard helpline ringtone in public when not on call and almost had a heart attack, realized it was inapp caller after being on phone for more than 10 mins, 45+ min phone call, spoke to minor, made a connection with caller and feel good about how it went, no calls an entire shift, 5+ calls a shift, Answered phone and when you went to fill out the call log, Caller ID said "Inapp Caller", caller asked "what would you do?", got a call past 2am, could not understand a single word the caller said (terrible connection), caller yelled at you, got a call while driving and had to pull over, had to call someone right after a call to vent, caller did not experience victimization, got a caller from someone outside our county (bonus if outside Florida), slept through a call, answered the phone while in the shower, left phone at home/other place and would be late for shift, Had a PREA call, had stress dreams about a call/shift, thought of something you should have said/asked AFTER the call already ended, Used language line for translation assistance and suicidal caller.
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