ANSWERING SERVICE

ANSWERING SERVICE Bingo Card
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This bingo card has a free space and 24 words: SCHEDULE APPT ON AN URGENT ONLY LINE, DOESN'T KNOW DR'S NAME, HAD TO TRANSFER TO SUPERVISOR, PROVIDER DOING O/C CHANGE, TRANSLATION CALL SPANISH, CALLER HUNG UP, FAX MACHINE CALL, CONFIRMING APPT, GAVE OUT OFFICE HOURS AT LEAST 3 TIMES, CALLER ASK TO WAIT FOR OFFICE TO ANSWER, CALLING FOR RX ON DENTAL ACCT, TRANSLATION CALL OTHER LANGUAGE, ASKED FOR CALLER'S NAME AND GOT PT NAME, GOT AN HHH CALL, INSISTED ON RX ON A NO RX ACCT, SAID PLEASE AND THANK YOU, REPEATED PHONE NUMBER AT LEAST TWICE, NAME SPELLED IN AN UNUSUAL MANNER, ANGRY CALLER, CONFIRMED ALL INFORMATION FROM CALLER, TOOK A CONSULT CALL, EXPLAINED WHY SERVICE ANSWERED DURING BUSINESS HOURS, WRONG NUMBER and ASKED CALLER TO SPELL NAME BUT THEY JUST REPEAT SAYING IT.

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