Quality 10 Customer Service BINGO

Quality 10 Customer Service BINGO Card
Preview

This bingo card has a free space and 24 words: Talk a guest into buying a pizza., Customer complains about gas prices., Said guests name at least 3 times during transaction., Guest purchases candy their kid grabbed from lobby display., Get 2 guests in a row to add a candy to their order., Clean restrooms between sets without being asked., Get a guest to give you a high five., Upgrade a guest from Basics to Extras., Guest says "you too" after telling them to enjoy their show., Use your best customer service voice., Get a guest to upgrade from a small popcorn to a large popcorn., Get a new guest to skip Basic loyalty & sign up for Extras loyalty., Guest asks you if we have or are getting recliners., Get 2 guests in a row that do not say the word "no"., Make a grumpy guest smile., Get a guest to compliment you to a mgr (no coaching), Provide recognition to a coworker., Get 2 guests in a row to upgrade to real butter., Guest asks for a captiview or fidelio., Portrayed energy & professionalism., Compliment guest on their shirt., Tell a guest about our new sports lounge being installed., Get a guest to upgrade any of their items. and Tell a guest we have a full bar with premium drinks..

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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