Guest says"you too"after tellingthem to enjoytheir show.Said guestsname atleast 3 timesduringtransaction.Cleanrestroomsbetweensets withoutbeing asked.Guestpurchasescandy their kidgrabbed fromlobby display.Get a guestto upgradeany of theiritems.Get 2 guestsin a row thatdo not saythe word"no".Make agrumpyguestsmile.Get a guesttocomplimentyou to a mgr(no coaching)Get aguest togive you ahigh five.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Portrayedenergy &professionalism.Guest asksyou if wehave or aregettingrecliners.Tell a guestabout ournew sportslounge beinginstalled.Upgrade aguest fromBasics toExtras.Talk aguest intobuying apizza.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Providerecognitionto acoworker.Complimentguest ontheir shirt.Use yourbestcustomerservicevoice.Get 2 guestsin a row toadd a candyto theirorder.Tell a guestwe have afull bar withpremiumdrinks.Customercomplainsabout gasprices.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row toupgrade toreal butter.Guest says"you too"after tellingthem to enjoytheir show.Said guestsname atleast 3 timesduringtransaction.Cleanrestroomsbetweensets withoutbeing asked.Guestpurchasescandy their kidgrabbed fromlobby display.Get a guestto upgradeany of theiritems.Get 2 guestsin a row thatdo not saythe word"no".Make agrumpyguestsmile.Get a guesttocomplimentyou to a mgr(no coaching)Get aguest togive you ahigh five.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Portrayedenergy &professionalism.Guest asksyou if wehave or aregettingrecliners.Tell a guestabout ournew sportslounge beinginstalled.Upgrade aguest fromBasics toExtras.Talk aguest intobuying apizza.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Providerecognitionto acoworker.Complimentguest ontheir shirt.Use yourbestcustomerservicevoice.Get 2 guestsin a row toadd a candyto theirorder.Tell a guestwe have afull bar withpremiumdrinks.Customercomplainsabout gasprices.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row toupgrade toreal butter.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest says "you too" after telling them to enjoy their show.
  2. Said guests name at least 3 times during transaction.
  3. Clean restrooms between sets without being asked.
  4. Guest purchases candy their kid grabbed from lobby display.
  5. Get a guest to upgrade any of their items.
  6. Get 2 guests in a row that do not say the word "no".
  7. Make a grumpy guest smile.
  8. Get a guest to compliment you to a mgr (no coaching)
  9. Get a guest to give you a high five.
  10. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  11. Portrayed energy & professionalism.
  12. Guest asks you if we have or are getting recliners.
  13. Tell a guest about our new sports lounge being installed.
  14. Upgrade a guest from Basics to Extras.
  15. Talk a guest into buying a pizza.
  16. Get a guest to upgrade from a small popcorn to a large popcorn.
  17. Provide recognition to a coworker.
  18. Compliment guest on their shirt.
  19. Use your best customer service voice.
  20. Get 2 guests in a row to add a candy to their order.
  21. Tell a guest we have a full bar with premium drinks.
  22. Customer complains about gas prices.
  23. Guest asks for a captiview or fidelio.
  24. Get 2 guests in a row to upgrade to real butter.