Providerecognitionto acoworker.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Tell a guestwe have afull bar withpremiumdrinks.Customercomplainsabout gasprices.Guest says"you too"after tellingthem to enjoytheir show.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Tell a guestabout ournew sportslounge beinginstalled.Cleanrestroomsbetweensets withoutbeing asked.Upgrade aguest fromBasics toExtras.Get aguest togive you ahigh five.Get 2 guestsin a row toadd a candyto theirorder.Said guestsname atleast 3 timesduringtransaction.Use yourbestcustomerservicevoice.Make agrumpyguestsmile.Get 2 guestsin a row thatdo not saythe word"no".Guest asksyou if wehave or aregettingrecliners.Guestasks for acaptiviewor fidelio.Talk aguest intobuying apizza.Get a guestto upgradeany of theiritems.Complimentguest ontheir shirt.Get 2 guestsin a row toupgrade toreal butter.Guestpurchasescandy their kidgrabbed fromlobby display.Portrayedenergy &professionalism.Get a guesttocomplimentyou to a mgr(no coaching)Providerecognitionto acoworker.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Tell a guestwe have afull bar withpremiumdrinks.Customercomplainsabout gasprices.Guest says"you too"after tellingthem to enjoytheir show.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Tell a guestabout ournew sportslounge beinginstalled.Cleanrestroomsbetweensets withoutbeing asked.Upgrade aguest fromBasics toExtras.Get aguest togive you ahigh five.Get 2 guestsin a row toadd a candyto theirorder.Said guestsname atleast 3 timesduringtransaction.Use yourbestcustomerservicevoice.Make agrumpyguestsmile.Get 2 guestsin a row thatdo not saythe word"no".Guest asksyou if wehave or aregettingrecliners.Guestasks for acaptiviewor fidelio.Talk aguest intobuying apizza.Get a guestto upgradeany of theiritems.Complimentguest ontheir shirt.Get 2 guestsin a row toupgrade toreal butter.Guestpurchasescandy their kidgrabbed fromlobby display.Portrayedenergy &professionalism.Get a guesttocomplimentyou to a mgr(no coaching)

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide recognition to a coworker.
  2. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  3. Tell a guest we have a full bar with premium drinks.
  4. Customer complains about gas prices.
  5. Guest says "you too" after telling them to enjoy their show.
  6. Get a guest to upgrade from a small popcorn to a large popcorn.
  7. Tell a guest about our new sports lounge being installed.
  8. Clean restrooms between sets without being asked.
  9. Upgrade a guest from Basics to Extras.
  10. Get a guest to give you a high five.
  11. Get 2 guests in a row to add a candy to their order.
  12. Said guests name at least 3 times during transaction.
  13. Use your best customer service voice.
  14. Make a grumpy guest smile.
  15. Get 2 guests in a row that do not say the word "no".
  16. Guest asks you if we have or are getting recliners.
  17. Guest asks for a captiview or fidelio.
  18. Talk a guest into buying a pizza.
  19. Get a guest to upgrade any of their items.
  20. Compliment guest on their shirt.
  21. Get 2 guests in a row to upgrade to real butter.
  22. Guest purchases candy their kid grabbed from lobby display.
  23. Portrayed energy & professionalism.
  24. Get a guest to compliment you to a mgr (no coaching)