Guest asksyou if wehave or aregettingrecliners.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get 2 guestsin a row toupgrade toreal butter.Complimentguest ontheir shirt.Upgrade aguest fromBasics toExtras.Guest says"you too"after tellingthem to enjoytheir show.Talk aguest intobuying apizza.Providerecognitionto acoworker.Get aguest togive you ahigh five.Use yourbestcustomerservicevoice.Get 2 guestsin a row thatdo not saythe word"no".Get a guesttocomplimentyou to a mgr(no coaching)Portrayedenergy &professionalism.Cleanrestroomsbetweensets withoutbeing asked.Tell a guestwe have afull bar withpremiumdrinks.Said guestsname atleast 3 timesduringtransaction.Make agrumpyguestsmile.Tell a guestabout ournew sportslounge beinginstalled.Customercomplainsabout gasprices.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Guestpurchasescandy their kidgrabbed fromlobby display.Get a guestto upgradeany of theiritems.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row toadd a candyto theirorder.Guest asksyou if wehave or aregettingrecliners.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get 2 guestsin a row toupgrade toreal butter.Complimentguest ontheir shirt.Upgrade aguest fromBasics toExtras.Guest says"you too"after tellingthem to enjoytheir show.Talk aguest intobuying apizza.Providerecognitionto acoworker.Get aguest togive you ahigh five.Use yourbestcustomerservicevoice.Get 2 guestsin a row thatdo not saythe word"no".Get a guesttocomplimentyou to a mgr(no coaching)Portrayedenergy &professionalism.Cleanrestroomsbetweensets withoutbeing asked.Tell a guestwe have afull bar withpremiumdrinks.Said guestsname atleast 3 timesduringtransaction.Make agrumpyguestsmile.Tell a guestabout ournew sportslounge beinginstalled.Customercomplainsabout gasprices.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Guestpurchasescandy their kidgrabbed fromlobby display.Get a guestto upgradeany of theiritems.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row toadd a candyto theirorder.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest asks you if we have or are getting recliners.
  2. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  3. Get 2 guests in a row to upgrade to real butter.
  4. Compliment guest on their shirt.
  5. Upgrade a guest from Basics to Extras.
  6. Guest says "you too" after telling them to enjoy their show.
  7. Talk a guest into buying a pizza.
  8. Provide recognition to a coworker.
  9. Get a guest to give you a high five.
  10. Use your best customer service voice.
  11. Get 2 guests in a row that do not say the word "no".
  12. Get a guest to compliment you to a mgr (no coaching)
  13. Portrayed energy & professionalism.
  14. Clean restrooms between sets without being asked.
  15. Tell a guest we have a full bar with premium drinks.
  16. Said guests name at least 3 times during transaction.
  17. Make a grumpy guest smile.
  18. Tell a guest about our new sports lounge being installed.
  19. Customer complains about gas prices.
  20. Get a guest to upgrade from a small popcorn to a large popcorn.
  21. Guest purchases candy their kid grabbed from lobby display.
  22. Get a guest to upgrade any of their items.
  23. Guest asks for a captiview or fidelio.
  24. Get 2 guests in a row to add a candy to their order.