Customercomplainsabout gasprices.Cleanrestroomsbetweensets withoutbeing asked.Complimentguest ontheir shirt.Said guestsname atleast 3 timesduringtransaction.Talk aguest intobuying apizza.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row toadd a candyto theirorder.Get 2 guestsin a row toupgrade toreal butter.Get a guesttocomplimentyou to a mgr(no coaching)Tell a guestabout ournew sportslounge beinginstalled.Get aguest togive you ahigh five.Portrayedenergy &professionalism.Make agrumpyguestsmile.Guest says"you too"after tellingthem to enjoytheir show.Get a guestto upgradeany of theiritems.Use yourbestcustomerservicevoice.Upgrade aguest fromBasics toExtras.Tell a guestwe have afull bar withpremiumdrinks.Get 2 guestsin a row thatdo not saythe word"no".Guestpurchasescandy their kidgrabbed fromlobby display.Providerecognitionto acoworker.Guest asksyou if wehave or aregettingrecliners.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Customercomplainsabout gasprices.Cleanrestroomsbetweensets withoutbeing asked.Complimentguest ontheir shirt.Said guestsname atleast 3 timesduringtransaction.Talk aguest intobuying apizza.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row toadd a candyto theirorder.Get 2 guestsin a row toupgrade toreal butter.Get a guesttocomplimentyou to a mgr(no coaching)Tell a guestabout ournew sportslounge beinginstalled.Get aguest togive you ahigh five.Portrayedenergy &professionalism.Make agrumpyguestsmile.Guest says"you too"after tellingthem to enjoytheir show.Get a guestto upgradeany of theiritems.Use yourbestcustomerservicevoice.Upgrade aguest fromBasics toExtras.Tell a guestwe have afull bar withpremiumdrinks.Get 2 guestsin a row thatdo not saythe word"no".Guestpurchasescandy their kidgrabbed fromlobby display.Providerecognitionto acoworker.Guest asksyou if wehave or aregettingrecliners.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer complains about gas prices.
  2. Clean restrooms between sets without being asked.
  3. Compliment guest on their shirt.
  4. Said guests name at least 3 times during transaction.
  5. Talk a guest into buying a pizza.
  6. Guest asks for a captiview or fidelio.
  7. Get 2 guests in a row to add a candy to their order.
  8. Get 2 guests in a row to upgrade to real butter.
  9. Get a guest to compliment you to a mgr (no coaching)
  10. Tell a guest about our new sports lounge being installed.
  11. Get a guest to give you a high five.
  12. Portrayed energy & professionalism.
  13. Make a grumpy guest smile.
  14. Guest says "you too" after telling them to enjoy their show.
  15. Get a guest to upgrade any of their items.
  16. Use your best customer service voice.
  17. Upgrade a guest from Basics to Extras.
  18. Tell a guest we have a full bar with premium drinks.
  19. Get 2 guests in a row that do not say the word "no".
  20. Guest purchases candy their kid grabbed from lobby display.
  21. Provide recognition to a coworker.
  22. Guest asks you if we have or are getting recliners.
  23. Get a guest to upgrade from a small popcorn to a large popcorn.
  24. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.