Get aguest togive you ahigh five.Get a guestto upgradeany of theiritems.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get 2 guestsin a row toupgrade toreal butter.Talk aguest intobuying apizza.Tell a guestabout ournew sportslounge beinginstalled.Get 2 guestsin a row toadd a candyto theirorder.Make agrumpyguestsmile.Guest asksyou if wehave or aregettingrecliners.Said guestsname atleast 3 timesduringtransaction.Tell a guestwe have afull bar withpremiumdrinks.Upgrade aguest fromBasics toExtras.Customercomplainsabout gasprices.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row thatdo not saythe word"no".Use yourbestcustomerservicevoice.Providerecognitionto acoworker.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Complimentguest ontheir shirt.Guestpurchasescandy their kidgrabbed fromlobby display.Portrayedenergy &professionalism.Guest says"you too"after tellingthem to enjoytheir show.Get a guesttocomplimentyou to a mgr(no coaching)Cleanrestroomsbetweensets withoutbeing asked.Get aguest togive you ahigh five.Get a guestto upgradeany of theiritems.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get 2 guestsin a row toupgrade toreal butter.Talk aguest intobuying apizza.Tell a guestabout ournew sportslounge beinginstalled.Get 2 guestsin a row toadd a candyto theirorder.Make agrumpyguestsmile.Guest asksyou if wehave or aregettingrecliners.Said guestsname atleast 3 timesduringtransaction.Tell a guestwe have afull bar withpremiumdrinks.Upgrade aguest fromBasics toExtras.Customercomplainsabout gasprices.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row thatdo not saythe word"no".Use yourbestcustomerservicevoice.Providerecognitionto acoworker.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Complimentguest ontheir shirt.Guestpurchasescandy their kidgrabbed fromlobby display.Portrayedenergy &professionalism.Guest says"you too"after tellingthem to enjoytheir show.Get a guesttocomplimentyou to a mgr(no coaching)Cleanrestroomsbetweensets withoutbeing asked.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a guest to give you a high five.
  2. Get a guest to upgrade any of their items.
  3. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  4. Get 2 guests in a row to upgrade to real butter.
  5. Talk a guest into buying a pizza.
  6. Tell a guest about our new sports lounge being installed.
  7. Get 2 guests in a row to add a candy to their order.
  8. Make a grumpy guest smile.
  9. Guest asks you if we have or are getting recliners.
  10. Said guests name at least 3 times during transaction.
  11. Tell a guest we have a full bar with premium drinks.
  12. Upgrade a guest from Basics to Extras.
  13. Customer complains about gas prices.
  14. Guest asks for a captiview or fidelio.
  15. Get 2 guests in a row that do not say the word "no".
  16. Use your best customer service voice.
  17. Provide recognition to a coworker.
  18. Get a guest to upgrade from a small popcorn to a large popcorn.
  19. Compliment guest on their shirt.
  20. Guest purchases candy their kid grabbed from lobby display.
  21. Portrayed energy & professionalism.
  22. Guest says "you too" after telling them to enjoy their show.
  23. Get a guest to compliment you to a mgr (no coaching)
  24. Clean restrooms between sets without being asked.