Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get a guesttocomplimentyou to a mgr(no coaching)Tell a guestabout ournew sportslounge beinginstalled.Tell a guestwe have afull bar withpremiumdrinks.Use yourbestcustomerservicevoice.Providerecognitionto acoworker.Get 2 guestsin a row toadd a candyto theirorder.Guest asksyou if wehave or aregettingrecliners.Upgrade aguest fromBasics toExtras.Customercomplainsabout gasprices.Get a guestto upgradeany of theiritems.Cleanrestroomsbetweensets withoutbeing asked.Get 2 guestsin a row toupgrade toreal butter.Said guestsname atleast 3 timesduringtransaction.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Guestasks for acaptiviewor fidelio.Make agrumpyguestsmile.Get aguest togive you ahigh five.Guest says"you too"after tellingthem to enjoytheir show.Portrayedenergy &professionalism.Talk aguest intobuying apizza.Get 2 guestsin a row thatdo not saythe word"no".Complimentguest ontheir shirt.Guestpurchasescandy their kidgrabbed fromlobby display.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get a guesttocomplimentyou to a mgr(no coaching)Tell a guestabout ournew sportslounge beinginstalled.Tell a guestwe have afull bar withpremiumdrinks.Use yourbestcustomerservicevoice.Providerecognitionto acoworker.Get 2 guestsin a row toadd a candyto theirorder.Guest asksyou if wehave or aregettingrecliners.Upgrade aguest fromBasics toExtras.Customercomplainsabout gasprices.Get a guestto upgradeany of theiritems.Cleanrestroomsbetweensets withoutbeing asked.Get 2 guestsin a row toupgrade toreal butter.Said guestsname atleast 3 timesduringtransaction.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Guestasks for acaptiviewor fidelio.Make agrumpyguestsmile.Get aguest togive you ahigh five.Guest says"you too"after tellingthem to enjoytheir show.Portrayedenergy &professionalism.Talk aguest intobuying apizza.Get 2 guestsin a row thatdo not saythe word"no".Complimentguest ontheir shirt.Guestpurchasescandy their kidgrabbed fromlobby display.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  2. Get a guest to compliment you to a mgr (no coaching)
  3. Tell a guest about our new sports lounge being installed.
  4. Tell a guest we have a full bar with premium drinks.
  5. Use your best customer service voice.
  6. Provide recognition to a coworker.
  7. Get 2 guests in a row to add a candy to their order.
  8. Guest asks you if we have or are getting recliners.
  9. Upgrade a guest from Basics to Extras.
  10. Customer complains about gas prices.
  11. Get a guest to upgrade any of their items.
  12. Clean restrooms between sets without being asked.
  13. Get 2 guests in a row to upgrade to real butter.
  14. Said guests name at least 3 times during transaction.
  15. Get a guest to upgrade from a small popcorn to a large popcorn.
  16. Guest asks for a captiview or fidelio.
  17. Make a grumpy guest smile.
  18. Get a guest to give you a high five.
  19. Guest says "you too" after telling them to enjoy their show.
  20. Portrayed energy & professionalism.
  21. Talk a guest into buying a pizza.
  22. Get 2 guests in a row that do not say the word "no".
  23. Compliment guest on their shirt.
  24. Guest purchases candy their kid grabbed from lobby display.