Customercomplainsabout gasprices.Guestpurchasescandy their kidgrabbed fromlobby display.Use yourbestcustomerservicevoice.Get 2 guestsin a row toupgrade toreal butter.Tell a guestabout ournew sportslounge beinginstalled.Cleanrestroomsbetweensets withoutbeing asked.Portrayedenergy &professionalism.Get a guesttocomplimentyou to a mgr(no coaching)Get 2 guestsin a row thatdo not saythe word"no".Upgrade aguest fromBasics toExtras.Said guestsname atleast 3 timesduringtransaction.Guestasks for acaptiviewor fidelio.Guest says"you too"after tellingthem to enjoytheir show.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Talk aguest intobuying apizza.Make agrumpyguestsmile.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Get 2 guestsin a row toadd a candyto theirorder.Complimentguest ontheir shirt.Get a guestto upgradeany of theiritems.Guest asksyou if wehave or aregettingrecliners.Providerecognitionto acoworker.Tell a guestwe have afull bar withpremiumdrinks.Get aguest togive you ahigh five.Customercomplainsabout gasprices.Guestpurchasescandy their kidgrabbed fromlobby display.Use yourbestcustomerservicevoice.Get 2 guestsin a row toupgrade toreal butter.Tell a guestabout ournew sportslounge beinginstalled.Cleanrestroomsbetweensets withoutbeing asked.Portrayedenergy &professionalism.Get a guesttocomplimentyou to a mgr(no coaching)Get 2 guestsin a row thatdo not saythe word"no".Upgrade aguest fromBasics toExtras.Said guestsname atleast 3 timesduringtransaction.Guestasks for acaptiviewor fidelio.Guest says"you too"after tellingthem to enjoytheir show.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Talk aguest intobuying apizza.Make agrumpyguestsmile.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Get 2 guestsin a row toadd a candyto theirorder.Complimentguest ontheir shirt.Get a guestto upgradeany of theiritems.Guest asksyou if wehave or aregettingrecliners.Providerecognitionto acoworker.Tell a guestwe have afull bar withpremiumdrinks.Get aguest togive you ahigh five.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer complains about gas prices.
  2. Guest purchases candy their kid grabbed from lobby display.
  3. Use your best customer service voice.
  4. Get 2 guests in a row to upgrade to real butter.
  5. Tell a guest about our new sports lounge being installed.
  6. Clean restrooms between sets without being asked.
  7. Portrayed energy & professionalism.
  8. Get a guest to compliment you to a mgr (no coaching)
  9. Get 2 guests in a row that do not say the word "no".
  10. Upgrade a guest from Basics to Extras.
  11. Said guests name at least 3 times during transaction.
  12. Guest asks for a captiview or fidelio.
  13. Guest says "you too" after telling them to enjoy their show.
  14. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  15. Talk a guest into buying a pizza.
  16. Make a grumpy guest smile.
  17. Get a guest to upgrade from a small popcorn to a large popcorn.
  18. Get 2 guests in a row to add a candy to their order.
  19. Compliment guest on their shirt.
  20. Get a guest to upgrade any of their items.
  21. Guest asks you if we have or are getting recliners.
  22. Provide recognition to a coworker.
  23. Tell a guest we have a full bar with premium drinks.
  24. Get a guest to give you a high five.