Customercomplainsabout gasprices.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Make agrumpyguestsmile.Providerecognitionto acoworker.Portrayedenergy &professionalism.Use yourbestcustomerservicevoice.Guest says"you too"after tellingthem to enjoytheir show.Complimentguest ontheir shirt.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Upgrade aguest fromBasics toExtras.Said guestsname atleast 3 timesduringtransaction.Tell a guestwe have afull bar withpremiumdrinks.Get a guesttocomplimentyou to a mgr(no coaching)Get 2 guestsin a row toadd a candyto theirorder.Guestpurchasescandy their kidgrabbed fromlobby display.Cleanrestroomsbetweensets withoutbeing asked.Guest asksyou if wehave or aregettingrecliners.Get aguest togive you ahigh five.Talk aguest intobuying apizza.Get 2 guestsin a row thatdo not saythe word"no".Guestasks for acaptiviewor fidelio.Get a guestto upgradeany of theiritems.Get 2 guestsin a row toupgrade toreal butter.Tell a guestabout ournew sportslounge beinginstalled.Customercomplainsabout gasprices.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Make agrumpyguestsmile.Providerecognitionto acoworker.Portrayedenergy &professionalism.Use yourbestcustomerservicevoice.Guest says"you too"after tellingthem to enjoytheir show.Complimentguest ontheir shirt.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Upgrade aguest fromBasics toExtras.Said guestsname atleast 3 timesduringtransaction.Tell a guestwe have afull bar withpremiumdrinks.Get a guesttocomplimentyou to a mgr(no coaching)Get 2 guestsin a row toadd a candyto theirorder.Guestpurchasescandy their kidgrabbed fromlobby display.Cleanrestroomsbetweensets withoutbeing asked.Guest asksyou if wehave or aregettingrecliners.Get aguest togive you ahigh five.Talk aguest intobuying apizza.Get 2 guestsin a row thatdo not saythe word"no".Guestasks for acaptiviewor fidelio.Get a guestto upgradeany of theiritems.Get 2 guestsin a row toupgrade toreal butter.Tell a guestabout ournew sportslounge beinginstalled.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer complains about gas prices.
  2. Get a guest to upgrade from a small popcorn to a large popcorn.
  3. Make a grumpy guest smile.
  4. Provide recognition to a coworker.
  5. Portrayed energy & professionalism.
  6. Use your best customer service voice.
  7. Guest says "you too" after telling them to enjoy their show.
  8. Compliment guest on their shirt.
  9. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  10. Upgrade a guest from Basics to Extras.
  11. Said guests name at least 3 times during transaction.
  12. Tell a guest we have a full bar with premium drinks.
  13. Get a guest to compliment you to a mgr (no coaching)
  14. Get 2 guests in a row to add a candy to their order.
  15. Guest purchases candy their kid grabbed from lobby display.
  16. Clean restrooms between sets without being asked.
  17. Guest asks you if we have or are getting recliners.
  18. Get a guest to give you a high five.
  19. Talk a guest into buying a pizza.
  20. Get 2 guests in a row that do not say the word "no".
  21. Guest asks for a captiview or fidelio.
  22. Get a guest to upgrade any of their items.
  23. Get 2 guests in a row to upgrade to real butter.
  24. Tell a guest about our new sports lounge being installed.