Make agrumpyguestsmile.Talk aguest intobuying apizza.Upgrade aguest fromBasics toExtras.Said guestsname atleast 3 timesduringtransaction.Get a guestto upgradeany of theiritems.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get aguest togive you ahigh five.Complimentguest ontheir shirt.Guest says"you too"after tellingthem to enjoytheir show.Portrayedenergy &professionalism.Tell a guestabout ournew sportslounge beinginstalled.Get 2 guestsin a row thatdo not saythe word"no".Guestpurchasescandy their kidgrabbed fromlobby display.Guestasks for acaptiviewor fidelio.Guest asksyou if wehave or aregettingrecliners.Providerecognitionto acoworker.Tell a guestwe have afull bar withpremiumdrinks.Use yourbestcustomerservicevoice.Get 2 guestsin a row toadd a candyto theirorder.Get a guesttocomplimentyou to a mgr(no coaching)Cleanrestroomsbetweensets withoutbeing asked.Customercomplainsabout gasprices.Get 2 guestsin a row toupgrade toreal butter.Make agrumpyguestsmile.Talk aguest intobuying apizza.Upgrade aguest fromBasics toExtras.Said guestsname atleast 3 timesduringtransaction.Get a guestto upgradeany of theiritems.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get aguest togive you ahigh five.Complimentguest ontheir shirt.Guest says"you too"after tellingthem to enjoytheir show.Portrayedenergy &professionalism.Tell a guestabout ournew sportslounge beinginstalled.Get 2 guestsin a row thatdo not saythe word"no".Guestpurchasescandy their kidgrabbed fromlobby display.Guestasks for acaptiviewor fidelio.Guest asksyou if wehave or aregettingrecliners.Providerecognitionto acoworker.Tell a guestwe have afull bar withpremiumdrinks.Use yourbestcustomerservicevoice.Get 2 guestsin a row toadd a candyto theirorder.Get a guesttocomplimentyou to a mgr(no coaching)Cleanrestroomsbetweensets withoutbeing asked.Customercomplainsabout gasprices.Get 2 guestsin a row toupgrade toreal butter.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a grumpy guest smile.
  2. Talk a guest into buying a pizza.
  3. Upgrade a guest from Basics to Extras.
  4. Said guests name at least 3 times during transaction.
  5. Get a guest to upgrade any of their items.
  6. Get a guest to upgrade from a small popcorn to a large popcorn.
  7. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  8. Get a guest to give you a high five.
  9. Compliment guest on their shirt.
  10. Guest says "you too" after telling them to enjoy their show.
  11. Portrayed energy & professionalism.
  12. Tell a guest about our new sports lounge being installed.
  13. Get 2 guests in a row that do not say the word "no".
  14. Guest purchases candy their kid grabbed from lobby display.
  15. Guest asks for a captiview or fidelio.
  16. Guest asks you if we have or are getting recliners.
  17. Provide recognition to a coworker.
  18. Tell a guest we have a full bar with premium drinks.
  19. Use your best customer service voice.
  20. Get 2 guests in a row to add a candy to their order.
  21. Get a guest to compliment you to a mgr (no coaching)
  22. Clean restrooms between sets without being asked.
  23. Customer complains about gas prices.
  24. Get 2 guests in a row to upgrade to real butter.