Cleanrestroomsbetweensets withoutbeing asked.Upgrade aguest fromBasics toExtras.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row thatdo not saythe word"no".Get a guesttocomplimentyou to a mgr(no coaching)Use yourbestcustomerservicevoice.Guest says"you too"after tellingthem to enjoytheir show.Get 2 guestsin a row toadd a candyto theirorder.Portrayedenergy &professionalism.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Providerecognitionto acoworker.Guest asksyou if wehave or aregettingrecliners.Tell a guestwe have afull bar withpremiumdrinks.Get aguest togive you ahigh five.Customercomplainsabout gasprices.Tell a guestabout ournew sportslounge beinginstalled.Get 2 guestsin a row toupgrade toreal butter.Guestpurchasescandy their kidgrabbed fromlobby display.Get a guestto upgradeany of theiritems.Talk aguest intobuying apizza.Make agrumpyguestsmile.Complimentguest ontheir shirt.Said guestsname atleast 3 timesduringtransaction.Cleanrestroomsbetweensets withoutbeing asked.Upgrade aguest fromBasics toExtras.Guestasks for acaptiviewor fidelio.Get 2 guestsin a row thatdo not saythe word"no".Get a guesttocomplimentyou to a mgr(no coaching)Use yourbestcustomerservicevoice.Guest says"you too"after tellingthem to enjoytheir show.Get 2 guestsin a row toadd a candyto theirorder.Portrayedenergy &professionalism.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Providerecognitionto acoworker.Guest asksyou if wehave or aregettingrecliners.Tell a guestwe have afull bar withpremiumdrinks.Get aguest togive you ahigh five.Customercomplainsabout gasprices.Tell a guestabout ournew sportslounge beinginstalled.Get 2 guestsin a row toupgrade toreal butter.Guestpurchasescandy their kidgrabbed fromlobby display.Get a guestto upgradeany of theiritems.Talk aguest intobuying apizza.Make agrumpyguestsmile.Complimentguest ontheir shirt.Said guestsname atleast 3 timesduringtransaction.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clean restrooms between sets without being asked.
  2. Upgrade a guest from Basics to Extras.
  3. Guest asks for a captiview or fidelio.
  4. Get 2 guests in a row that do not say the word "no".
  5. Get a guest to compliment you to a mgr (no coaching)
  6. Use your best customer service voice.
  7. Guest says "you too" after telling them to enjoy their show.
  8. Get 2 guests in a row to add a candy to their order.
  9. Portrayed energy & professionalism.
  10. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  11. Get a guest to upgrade from a small popcorn to a large popcorn.
  12. Provide recognition to a coworker.
  13. Guest asks you if we have or are getting recliners.
  14. Tell a guest we have a full bar with premium drinks.
  15. Get a guest to give you a high five.
  16. Customer complains about gas prices.
  17. Tell a guest about our new sports lounge being installed.
  18. Get 2 guests in a row to upgrade to real butter.
  19. Guest purchases candy their kid grabbed from lobby display.
  20. Get a guest to upgrade any of their items.
  21. Talk a guest into buying a pizza.
  22. Make a grumpy guest smile.
  23. Compliment guest on their shirt.
  24. Said guests name at least 3 times during transaction.