Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Customercomplainsabout gasprices.Complimentguest ontheir shirt.Guestpurchasescandy their kidgrabbed fromlobby display.Guestasks for acaptiviewor fidelio.Tell a guestabout ournew sportslounge beinginstalled.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Guest says"you too"after tellingthem to enjoytheir show.Said guestsname atleast 3 timesduringtransaction.Talk aguest intobuying apizza.Get a guesttocomplimentyou to a mgr(no coaching)Make agrumpyguestsmile.Tell a guestwe have afull bar withpremiumdrinks.Use yourbestcustomerservicevoice.Providerecognitionto acoworker.Get aguest togive you ahigh five.Get 2 guestsin a row toadd a candyto theirorder.Get a guestto upgradeany of theiritems.Portrayedenergy &professionalism.Guest asksyou if wehave or aregettingrecliners.Get 2 guestsin a row thatdo not saythe word"no".Get 2 guestsin a row toupgrade toreal butter.Upgrade aguest fromBasics toExtras.Cleanrestroomsbetweensets withoutbeing asked.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Customercomplainsabout gasprices.Complimentguest ontheir shirt.Guestpurchasescandy their kidgrabbed fromlobby display.Guestasks for acaptiviewor fidelio.Tell a guestabout ournew sportslounge beinginstalled.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Guest says"you too"after tellingthem to enjoytheir show.Said guestsname atleast 3 timesduringtransaction.Talk aguest intobuying apizza.Get a guesttocomplimentyou to a mgr(no coaching)Make agrumpyguestsmile.Tell a guestwe have afull bar withpremiumdrinks.Use yourbestcustomerservicevoice.Providerecognitionto acoworker.Get aguest togive you ahigh five.Get 2 guestsin a row toadd a candyto theirorder.Get a guestto upgradeany of theiritems.Portrayedenergy &professionalism.Guest asksyou if wehave or aregettingrecliners.Get 2 guestsin a row thatdo not saythe word"no".Get 2 guestsin a row toupgrade toreal butter.Upgrade aguest fromBasics toExtras.Cleanrestroomsbetweensets withoutbeing asked.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  2. Customer complains about gas prices.
  3. Compliment guest on their shirt.
  4. Guest purchases candy their kid grabbed from lobby display.
  5. Guest asks for a captiview or fidelio.
  6. Tell a guest about our new sports lounge being installed.
  7. Get a guest to upgrade from a small popcorn to a large popcorn.
  8. Guest says "you too" after telling them to enjoy their show.
  9. Said guests name at least 3 times during transaction.
  10. Talk a guest into buying a pizza.
  11. Get a guest to compliment you to a mgr (no coaching)
  12. Make a grumpy guest smile.
  13. Tell a guest we have a full bar with premium drinks.
  14. Use your best customer service voice.
  15. Provide recognition to a coworker.
  16. Get a guest to give you a high five.
  17. Get 2 guests in a row to add a candy to their order.
  18. Get a guest to upgrade any of their items.
  19. Portrayed energy & professionalism.
  20. Guest asks you if we have or are getting recliners.
  21. Get 2 guests in a row that do not say the word "no".
  22. Get 2 guests in a row to upgrade to real butter.
  23. Upgrade a guest from Basics to Extras.
  24. Clean restrooms between sets without being asked.