Talk aguest intobuying apizza.Tell a guestwe have afull bar withpremiumdrinks.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get 2 guestsin a row thatdo not saythe word"no".Get aguest togive you ahigh five.Guestpurchasescandy their kidgrabbed fromlobby display.Portrayedenergy &professionalism.Get a guestto upgradeany of theiritems.Providerecognitionto acoworker.Said guestsname atleast 3 timesduringtransaction.Get a guesttocomplimentyou to a mgr(no coaching)Cleanrestroomsbetweensets withoutbeing asked.Tell a guestabout ournew sportslounge beinginstalled.Guest asksyou if wehave or aregettingrecliners.Get 2 guestsin a row toupgrade toreal butter.Customercomplainsabout gasprices.Get 2 guestsin a row toadd a candyto theirorder.Guestasks for acaptiviewor fidelio.Make agrumpyguestsmile.Upgrade aguest fromBasics toExtras.Complimentguest ontheir shirt.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Use yourbestcustomerservicevoice.Guest says"you too"after tellingthem to enjoytheir show.Talk aguest intobuying apizza.Tell a guestwe have afull bar withpremiumdrinks.Get a newguest to skipBasic loyalty& sign up forExtras loyalty.Get 2 guestsin a row thatdo not saythe word"no".Get aguest togive you ahigh five.Guestpurchasescandy their kidgrabbed fromlobby display.Portrayedenergy &professionalism.Get a guestto upgradeany of theiritems.Providerecognitionto acoworker.Said guestsname atleast 3 timesduringtransaction.Get a guesttocomplimentyou to a mgr(no coaching)Cleanrestroomsbetweensets withoutbeing asked.Tell a guestabout ournew sportslounge beinginstalled.Guest asksyou if wehave or aregettingrecliners.Get 2 guestsin a row toupgrade toreal butter.Customercomplainsabout gasprices.Get 2 guestsin a row toadd a candyto theirorder.Guestasks for acaptiviewor fidelio.Make agrumpyguestsmile.Upgrade aguest fromBasics toExtras.Complimentguest ontheir shirt.Get a guest toupgrade froma smallpopcorn to alarge popcorn.Use yourbestcustomerservicevoice.Guest says"you too"after tellingthem to enjoytheir show.

Quality 10 Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk a guest into buying a pizza.
  2. Tell a guest we have a full bar with premium drinks.
  3. Get a new guest to skip Basic loyalty & sign up for Extras loyalty.
  4. Get 2 guests in a row that do not say the word "no".
  5. Get a guest to give you a high five.
  6. Guest purchases candy their kid grabbed from lobby display.
  7. Portrayed energy & professionalism.
  8. Get a guest to upgrade any of their items.
  9. Provide recognition to a coworker.
  10. Said guests name at least 3 times during transaction.
  11. Get a guest to compliment you to a mgr (no coaching)
  12. Clean restrooms between sets without being asked.
  13. Tell a guest about our new sports lounge being installed.
  14. Guest asks you if we have or are getting recliners.
  15. Get 2 guests in a row to upgrade to real butter.
  16. Customer complains about gas prices.
  17. Get 2 guests in a row to add a candy to their order.
  18. Guest asks for a captiview or fidelio.
  19. Make a grumpy guest smile.
  20. Upgrade a guest from Basics to Extras.
  21. Compliment guest on their shirt.
  22. Get a guest to upgrade from a small popcorn to a large popcorn.
  23. Use your best customer service voice.
  24. Guest says "you too" after telling them to enjoy their show.