This bingo card has a free space and 24 words: "What is secure now?", Entered 36397 as their code, Rejected phone call because they don't know anyone in CA, "Why do you keep changing things?", Called to make sure they weren't hacked or scammed, "So I'll need to do this EVERY time I log in?", Talks over your explanation, Entered the wrong code 5 times, "Can you tell me my passcode?", Customer talks about something unrelated to the call, Never received a code, Non customer received a code, Customer says they aren't good with technology, Back to back calls regarding the same issue, Checked the secure now notes, Customer says they are locked out but doesn't ask you to fix it, Customer asks if the passcode is case sensitive, "What if I don't want to receive a code?", Branch calls asking about secure now, Pleasant customer interaction, Accidentally drop a call, Robocaller or Telemarketer, Someone asks if online banking is down and Wish you were at home or on the beach.
WCA Bingo | Caller Bingo | Member Services Call Shadowing Bingo! | Bingo | We Desperately Need Break
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