(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pleasant customer interaction
Non customer received a code
"What if I don't want to receive a code?"
Entered 36397 as their code
Wish you were at home or on the beach
Talks over your explanation
Someone asks if online banking is down
Customer says they are locked out but doesn't ask you to fix it
Customer says they aren't good with technology
Rejected phone call because they don't know anyone in CA
Never received a code
Back to back calls regarding the same issue
Called to make sure they weren't hacked or scammed
"So I'll need to do this EVERY time I log in?"
Accidentally drop a call
"Why do you keep changing things?"
Customer talks about something unrelated to the call
