(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Robocaller or Telemarketer
Customer talks about something unrelated to the call
Rejected phone call because they don't know anyone in CA
Branch calls asking about secure now
"Can you tell me my passcode?"
Talks over your explanation
"What if I don't want to receive a code?"
Someone asks if online banking is down
Checked the secure now notes
Customer says they are locked out but doesn't ask you to fix it
Non customer received a code
Never received a code
Pleasant customer interaction
Customer asks if the passcode is case sensitive
Wish you were at home or on the beach
Accidentally drop a call
Customer says they aren't good with technology
"What is secure now?"
"So I'll need to do this EVERY time I log in?"
Back to back calls regarding the same issue
Entered 36397 as their code
Called to make sure they weren't hacked or scammed
