(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rejected phone call because they don't know anyone in CA
Non customer received a code
"So I'll need to do this EVERY time I log in?"
Back to back calls regarding the same issue
"Why do you keep changing things?"
Customer says they are locked out but doesn't ask you to fix it
Wish you were at home or on the beach
Branch calls asking about secure now
Pleasant customer interaction
"What if I don't want to receive a code?"
Customer talks about something unrelated to the call
Customer says they aren't good with technology
Entered the wrong code 5 times
Talks over your explanation
Called to make sure they weren't hacked or scammed
