(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Branch calls asking about secure now
Pleasant customer interaction
Back to back calls regarding the same issue
Customer asks if the passcode is case sensitive
Never received a code
Checked the secure now notes
Robocaller or Telemarketer
Accidentally drop a call
Wish you were at home or on the beach
Entered 36397 as their code
Customer says they aren't good with technology
"So I'll need to do this EVERY time I log in?"
Customer says they are locked out but doesn't ask you to fix it
"Can you tell me my passcode?"
Called to make sure they weren't hacked or scammed
"Why do you keep changing things?"
"What is secure now?"
Non customer received a code
Rejected phone call because they don't know anyone in CA
Customer talks about something unrelated to the call