(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Checked the secure now notes
Wish you were at home or on the beach
Robocaller or Telemarketer
"Can you tell me my passcode?"
Entered 36397 as their code
Customer says they aren't good with technology
Never received a code
Pleasant customer interaction
"What if I don't want to receive a code?"
Talks over your explanation
Customer says they are locked out but doesn't ask you to fix it
"Why do you keep changing things?"
Branch calls asking about secure now
Rejected phone call because they don't know anyone in CA
"What is secure now?"
Back to back calls regarding the same issue
Customer asks if the passcode is case sensitive
Non customer received a code
Called to make sure they weren't hacked or scammed
Accidentally drop a call
"So I'll need to do this EVERY time I log in?"
Customer talks about something unrelated to the call