(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Robocaller or Telemarketer
Pleasant customer interaction
Talks over your explanation
Entered 36397 as their code
Checked the secure now notes
Someone asks if online banking is down
Entered the wrong code 5 times
"Can you tell me my passcode?"
Customer says they aren't good with technology
"What is secure now?"
Branch calls asking about secure now
Accidentally drop a call
"So I'll need to do this EVERY time I log in?"
"Why do you keep changing things?"
Rejected phone call because they don't know anyone in CA
Non customer received a code
Customer says they are locked out but doesn't ask you to fix it
Back to back calls regarding the same issue
Never received a code
"What if I don't want to receive a code?"
Customer asks if the passcode is case sensitive
Customer talks about something unrelated to the call
Wish you were at home or on the beach
Called to make sure they weren't hacked or scammed
