(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Checked the secure now notes
Called to make sure they weren't hacked or scammed
Accidentally drop a call
"So I'll need to do this EVERY time I log in?"
Entered 36397 as their code
Non customer received a code
Customer talks about something unrelated to the call
Someone asks if online banking is down
Customer says they are locked out but doesn't ask you to fix it
Customer says they aren't good with technology
Back to back calls regarding the same issue
Talks over your explanation
Pleasant customer interaction
Wish you were at home or on the beach
Branch calls asking about secure now
"What if I don't want to receive a code?"
Entered the wrong code 5 times
"Why do you keep changing things?"
"What is secure now?"
"Can you tell me my passcode?"
Robocaller or Telemarketer
Never received a code
Customer asks if the passcode is case sensitive
Rejected phone call because they don't know anyone in CA
