This bingo card has a free space and 29 words: Call for Dr. Toby, Patient doesn't have insurance card with them, Spine Center transfer, diagnosis of Labrum tear, Carpal Tunnel, REDS patient, patient requesting BVopat but is over the age limit, Patient wants to go to Arrowhead, appointment has to be overbooked, team does not respond within 5 minutes, patient makes you laugh, Patient is driving during call, You create the HAR, Patient wants appointment for corns or calluses, You have to transfer the call to radiology, Patient was seen in KU urgent care before calling, patient has chronic hip pain, patient knows Dr. Key, Patient wants to know their surgery time, Patient is calling for a med refill, Patient complains about the nurse line, Patient comments about wanting to be seen sooner, You find a next day appointment, You make an after hours appointment, BVopat team tells you to reschedule a patient, You link an AR that already had an appointment, After scheduling, patient changes their mind to the other time or location you offered them, You reschedule a patient and You ask Liz a question.
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