This bingo card has a free space and 24 words: Sell an upgraded delivery, Customer gave you compliment, Referred 10 guests to EVA, Have 0 emails in your inbox, De-escalated a guest, Handled call in > 3 mins, Guest accepted PA, Went all shift without crying, Updated a postal code, Used affirming statement on this weeks QAs, First Call Resolution, Submit an idea to idea board, Spoke to a guest with a 'V' in their name, Have an IT issue, On-time for all shifts this week, Guest called wrong queue, Used knowledge base before calling TL, Guest accepted GC, Booked 10 files, Cosmetic damage reported outside 48 hours, Get 100% on a QA, Complimented your colleague, Wrong number on file and 884 Guest calls.
Call Blitz 2/22 & 2/23 | Sold Out at the Marriott | CALL BLITZ 7/16 - June Class Of Shadows | HSFS International social 🧡 (H2) | Guest Correspondence BINGO
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