Customer Service Bingo

Customer Service Bingo Card
Preview

This bingo card has a free space and 27 words: Extra Information, Articulation, Updating Contacts, Greeting, Full Name of caller documented, Loyalty statement, Sprinkling LAST name, Documented call completely, Documentation is clear accurate with details, 24/7, Recap, Accurate information, Highlighting Benefits, Tone, Ownership statement, Pace (3-7 seconds), May I and Verifying account, Clear Information, Identified possible alternatives, Asking Questions, Relevant Information, Check for customers acceptance and understanding, Actively Listening, Did we answer the customers questions/issue resolved?, Was the entire account taken care of?, Anything Else and Chimney.

More like this:

Chapter 5 & 6 | Day 1 Review | Proactiv Bingo | Bingo Card 2: Desired Behaviors/Phrases | Sales Bar Hoppers

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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