This bingo card has a free space and 24 words: Diffuse a difficult situation, End an interview or call on a positive note, Use a co-worker as a resource for solving a problem, Reach out and connect with 3 co-workers, Make a customer laugh, Receive a compliment on customer service skills, Help a customer complete their business on the first contact, Empathize with a customer, Take action on your oldest pending case, Share knowledge with a co-worker to solve a customer service problem, Explain different ways you can help to a customer, Ask "what can I do to help?", Stay in control during a conversation with a difficult customer, Give condolences to a customer experiencing a loss, Watch a VOD on customer service skills, Help someone with their online account, Paraphrase what a customer said to confirm you understand the problem, Help a co-worker solve a customer's problem, Reassure a worried customer, Receive thank you from customer for providing excellent service, Follow up with a customer on their case, Use one of the daily customer service tips, Teach a customer about an online service option they were not aware of and Read an article about customer experience.
National Customer Service Week | BES BINGO | SearchUnify Bingo Card | Memorable Service BINGO | Respectful Bingo!
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