This bingo card has a free space and 24 words: Called Tax Department, 10 on CSAT, Wrong Department, Customer Gave a Compliment, Transferred to Online Support, Call Drops, Scheduled Follow-Up With Customer, Used Admin Tool, Used Chase Answers, Called Insurance Department, Called Advisory, Customer Says "Excellent", Caller Placed you on Hold, At least 90% Quality Score, 2 Minute Warning *COMET*, Customer Says "Wow", System Issues, Called Escalations, Used CAT Tool, Customer Yells at You, Called Language Line (Transperfect), Back to Back Calls, 3rd Party Call and New loan/Refinance Inquiry.
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