This bingo card has a free space and 29 words: care access, nurse line, csr, lisa, sury, molly, danielle, shawna, scott, matt, tammy, qa, analyst, quality, customer, experience, world class, handle time, positive, empathy, communication, customer satisfaction, phone encounter, triage encounter, hold times, abandons, call center, remote work and work from home.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.