This bingo card has a free space and 24 words: Zero RMAs onus for the week, Upsell 1 customer on gloves, Provide a customer with a quote on an item they haven’t ordered before from a phone call, Get 5 stars on a livechat survey, Get a customer to leave us a Google Review, Get a customer who has never ordered on the web to place an order online, Enter over 100 orders in 1 week, Sub an order with FIS 22110610 Mounting Media, Get a new customer to set up a standing order with items they did not previously have on a S/O, Make a substitution for any backordered blood tube with one in stock, Apply a price increase to MER 1250 on applicable customer and get it to stick, Substitute 4 lines on a product supply quote for in stock items, Miss zero phone calls for the week, Set up 3 customers with web access who did not have it before, Accept 3 Live Chats in a week, Update 10 pallet/no pallet preferences at ship to maintenance, Proactively update 5 customers with upcoming expiring/expired credit cards, Get 2 orders for a product on the expiring product report from the intranet, Upsell 1 customer on ENI swabs, Enter over 75 new quote lines, Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time), Convert a quote YOU entered using QTO Wizard, Clean up 5 undeliverable/bad emails with correct contact information and Maintain 78% or above fill rate (in stock items) for one or more weeks.
Customer Experience | Customer Service | Customer Service | YATD BINGO! | YATD BINGO!
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