Get a customerwho has neverordered on theweb to place anorder onlineMake asubstitution forany backorderedblood tube withone in stockApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callClean up 5undeliverable/bademails withcorrect contactinformationMiss zerophonecalls forthe weekZeroRMAsonus forthe weekMaintain 78%or above fillrate (in stockitems) for oneor more weeksUpdate 10pallet/no palletpreferences atship tomaintenanceGet 2 orders fora product on theexpiring productreport from theintranetGet 5stars on alivechatsurveyGet acustomer toleave us aGoogleReviewConvert aquote YOUenteredusing QTOWizardUpsell 1customeron ENIswabsAccept 3LiveChats in aweekSub an orderwith FIS22110610MountingMediaProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsSet up 3customers withweb accesswho did nothave it beforeUpsell 1customeron glovesSubstitute 4lines on aproduct supplyquote for instock itemsEnter over100orders in1 weekSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Get a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OEnter over75 newquotelinesGet a customerwho has neverordered on theweb to place anorder onlineMake asubstitution forany backorderedblood tube withone in stockApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callClean up 5undeliverable/bademails withcorrect contactinformationMiss zerophonecalls forthe weekZeroRMAsonus forthe weekMaintain 78%or above fillrate (in stockitems) for oneor more weeksUpdate 10pallet/no palletpreferences atship tomaintenanceGet 2 orders fora product on theexpiring productreport from theintranetGet 5stars on alivechatsurveyGet acustomer toleave us aGoogleReviewConvert aquote YOUenteredusing QTOWizardUpsell 1customeron ENIswabsAccept 3LiveChats in aweekSub an orderwith FIS22110610MountingMediaProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsSet up 3customers withweb accesswho did nothave it beforeUpsell 1customeron glovesSubstitute 4lines on aproduct supplyquote for instock itemsEnter over100orders in1 weekSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Get a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OEnter over75 newquotelines

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a customer who has never ordered on the web to place an order online
  2. Make a substitution for any backordered blood tube with one in stock
  3. Apply a price increase to MER 1250 on applicable customer and get it to stick
  4. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  5. Clean up 5 undeliverable/bad emails with correct contact information
  6. Miss zero phone calls for the week
  7. Zero RMAs onus for the week
  8. Maintain 78% or above fill rate (in stock items) for one or more weeks
  9. Update 10 pallet/no pallet preferences at ship to maintenance
  10. Get 2 orders for a product on the expiring product report from the intranet
  11. Get 5 stars on a livechat survey
  12. Get a customer to leave us a Google Review
  13. Convert a quote YOU entered using QTO Wizard
  14. Upsell 1 customer on ENI swabs
  15. Accept 3 Live Chats in a week
  16. Sub an order with FIS 22110610 Mounting Media
  17. Proactively update 5 customers with upcoming expiring/expired credit cards
  18. Set up 3 customers with web access who did not have it before
  19. Upsell 1 customer on gloves
  20. Substitute 4 lines on a product supply quote for in stock items
  21. Enter over 100 orders in 1 week
  22. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  23. Get a new customer to set up a standing order with items they did not previously have on a S/O
  24. Enter over 75 new quote lines