Clean up 5undeliverable/bademails withcorrect contactinformationGet acustomer toleave us aGoogleReviewSubstitute 4lines on aproduct supplyquote for instock itemsZeroRMAsonus forthe weekUpdate 10pallet/no palletpreferences atship tomaintenanceMiss zerophonecalls forthe weekUpsell 1customeron ENIswabsProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickEnter over75 newquotelinesSub an orderwith FIS22110610MountingMediaProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OUpsell 1customeron glovesGet 2 orders fora product on theexpiring productreport from theintranetEnter over100orders in1 weekConvert aquote YOUenteredusing QTOWizardSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Set up 3customers withweb accesswho did nothave it beforeAccept 3LiveChats in aweekMaintain 78%or above fillrate (in stockitems) for oneor more weeksMake asubstitution forany backorderedblood tube withone in stockGet a customerwho has neverordered on theweb to place anorder onlineGet 5stars on alivechatsurveyClean up 5undeliverable/bademails withcorrect contactinformationGet acustomer toleave us aGoogleReviewSubstitute 4lines on aproduct supplyquote for instock itemsZeroRMAsonus forthe weekUpdate 10pallet/no palletpreferences atship tomaintenanceMiss zerophonecalls forthe weekUpsell 1customeron ENIswabsProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickEnter over75 newquotelinesSub an orderwith FIS22110610MountingMediaProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OUpsell 1customeron glovesGet 2 orders fora product on theexpiring productreport from theintranetEnter over100orders in1 weekConvert aquote YOUenteredusing QTOWizardSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Set up 3customers withweb accesswho did nothave it beforeAccept 3LiveChats in aweekMaintain 78%or above fillrate (in stockitems) for oneor more weeksMake asubstitution forany backorderedblood tube withone in stockGet a customerwho has neverordered on theweb to place anorder onlineGet 5stars on alivechatsurvey

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Clean up 5 undeliverable/bad emails with correct contact information
  2. Get a customer to leave us a Google Review
  3. Substitute 4 lines on a product supply quote for in stock items
  4. Zero RMAs onus for the week
  5. Update 10 pallet/no pallet preferences at ship to maintenance
  6. Miss zero phone calls for the week
  7. Upsell 1 customer on ENI swabs
  8. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  9. Apply a price increase to MER 1250 on applicable customer and get it to stick
  10. Enter over 75 new quote lines
  11. Sub an order with FIS 22110610 Mounting Media
  12. Proactively update 5 customers with upcoming expiring/expired credit cards
  13. Get a new customer to set up a standing order with items they did not previously have on a S/O
  14. Upsell 1 customer on gloves
  15. Get 2 orders for a product on the expiring product report from the intranet
  16. Enter over 100 orders in 1 week
  17. Convert a quote YOU entered using QTO Wizard
  18. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  19. Set up 3 customers with web access who did not have it before
  20. Accept 3 Live Chats in a week
  21. Maintain 78% or above fill rate (in stock items) for one or more weeks
  22. Make a substitution for any backordered blood tube with one in stock
  23. Get a customer who has never ordered on the web to place an order online
  24. Get 5 stars on a livechat survey