Apply a priceincrease toMER 1250 onapplicablecustomer andget it to stickProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callSub an orderwith FIS22110610MountingMediaGet acustomer toleave us aGoogleReviewMaintain 78%or above fillrate (in stockitems) for oneor more weeksUpdate 10pallet/no palletpreferences atship tomaintenanceGet 2 orders fora product on theexpiring productreport from theintranetMake asubstitution forany backorderedblood tube withone in stockUpsell 1customeron ENIswabsClean up 5undeliverable/bademails withcorrect contactinformationSubstitute 4lines on aproduct supplyquote for instock itemsUpsell 1customeron glovesSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Set up 3customers withweb accesswho did nothave it beforeMiss zerophonecalls forthe weekGet a customerwho has neverordered on theweb to place anorder onlineProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsAccept 3LiveChats in aweekEnter over75 newquotelinesGet 5stars on alivechatsurveyGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OConvert aquote YOUenteredusing QTOWizardZeroRMAsonus forthe weekEnter over100orders in1 weekApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callSub an orderwith FIS22110610MountingMediaGet acustomer toleave us aGoogleReviewMaintain 78%or above fillrate (in stockitems) for oneor more weeksUpdate 10pallet/no palletpreferences atship tomaintenanceGet 2 orders fora product on theexpiring productreport from theintranetMake asubstitution forany backorderedblood tube withone in stockUpsell 1customeron ENIswabsClean up 5undeliverable/bademails withcorrect contactinformationSubstitute 4lines on aproduct supplyquote for instock itemsUpsell 1customeron glovesSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Set up 3customers withweb accesswho did nothave it beforeMiss zerophonecalls forthe weekGet a customerwho has neverordered on theweb to place anorder onlineProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsAccept 3LiveChats in aweekEnter over75 newquotelinesGet 5stars on alivechatsurveyGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OConvert aquote YOUenteredusing QTOWizardZeroRMAsonus forthe weekEnter over100orders in1 week

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Apply a price increase to MER 1250 on applicable customer and get it to stick
  2. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  3. Sub an order with FIS 22110610 Mounting Media
  4. Get a customer to leave us a Google Review
  5. Maintain 78% or above fill rate (in stock items) for one or more weeks
  6. Update 10 pallet/no pallet preferences at ship to maintenance
  7. Get 2 orders for a product on the expiring product report from the intranet
  8. Make a substitution for any backordered blood tube with one in stock
  9. Upsell 1 customer on ENI swabs
  10. Clean up 5 undeliverable/bad emails with correct contact information
  11. Substitute 4 lines on a product supply quote for in stock items
  12. Upsell 1 customer on gloves
  13. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  14. Set up 3 customers with web access who did not have it before
  15. Miss zero phone calls for the week
  16. Get a customer who has never ordered on the web to place an order online
  17. Proactively update 5 customers with upcoming expiring/expired credit cards
  18. Accept 3 Live Chats in a week
  19. Enter over 75 new quote lines
  20. Get 5 stars on a livechat survey
  21. Get a new customer to set up a standing order with items they did not previously have on a S/O
  22. Convert a quote YOU entered using QTO Wizard
  23. Zero RMAs onus for the week
  24. Enter over 100 orders in 1 week