Enter over75 newquotelinesSubstitute 4lines on aproduct supplyquote for instock itemsGet 5stars on alivechatsurveyGet 2 orders fora product on theexpiring productreport from theintranetUpsell 1customeron glovesProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsZeroRMAsonus forthe weekMake asubstitution forany backorderedblood tube withone in stockUpdate 10pallet/no palletpreferences atship tomaintenanceUpsell 1customeron ENIswabsAccept 3LiveChats in aweekProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callGet acustomer toleave us aGoogleReviewGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Enter over100orders in1 weekSub an orderwith FIS22110610MountingMediaApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickMaintain 78%or above fillrate (in stockitems) for oneor more weeksClean up 5undeliverable/bademails withcorrect contactinformationMiss zerophonecalls forthe weekConvert aquote YOUenteredusing QTOWizardSet up 3customers withweb accesswho did nothave it beforeGet a customerwho has neverordered on theweb to place anorder onlineEnter over75 newquotelinesSubstitute 4lines on aproduct supplyquote for instock itemsGet 5stars on alivechatsurveyGet 2 orders fora product on theexpiring productreport from theintranetUpsell 1customeron glovesProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsZeroRMAsonus forthe weekMake asubstitution forany backorderedblood tube withone in stockUpdate 10pallet/no palletpreferences atship tomaintenanceUpsell 1customeron ENIswabsAccept 3LiveChats in aweekProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callGet acustomer toleave us aGoogleReviewGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Enter over100orders in1 weekSub an orderwith FIS22110610MountingMediaApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickMaintain 78%or above fillrate (in stockitems) for oneor more weeksClean up 5undeliverable/bademails withcorrect contactinformationMiss zerophonecalls forthe weekConvert aquote YOUenteredusing QTOWizardSet up 3customers withweb accesswho did nothave it beforeGet a customerwho has neverordered on theweb to place anorder online

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enter over 75 new quote lines
  2. Substitute 4 lines on a product supply quote for in stock items
  3. Get 5 stars on a livechat survey
  4. Get 2 orders for a product on the expiring product report from the intranet
  5. Upsell 1 customer on gloves
  6. Proactively update 5 customers with upcoming expiring/expired credit cards
  7. Zero RMAs onus for the week
  8. Make a substitution for any backordered blood tube with one in stock
  9. Update 10 pallet/no pallet preferences at ship to maintenance
  10. Upsell 1 customer on ENI swabs
  11. Accept 3 Live Chats in a week
  12. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  13. Get a customer to leave us a Google Review
  14. Get a new customer to set up a standing order with items they did not previously have on a S/O
  15. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  16. Enter over 100 orders in 1 week
  17. Sub an order with FIS 22110610 Mounting Media
  18. Apply a price increase to MER 1250 on applicable customer and get it to stick
  19. Maintain 78% or above fill rate (in stock items) for one or more weeks
  20. Clean up 5 undeliverable/bad emails with correct contact information
  21. Miss zero phone calls for the week
  22. Convert a quote YOU entered using QTO Wizard
  23. Set up 3 customers with web access who did not have it before
  24. Get a customer who has never ordered on the web to place an order online