Accept 3LiveChats in aweekGet acustomer toleave us aGoogleReviewEnter over75 newquotelinesUpsell 1customeron glovesUpdate 10pallet/no palletpreferences atship tomaintenanceEnter over100orders in1 weekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsConvert aquote YOUenteredusing QTOWizardSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Get 2 orders fora product on theexpiring productreport from theintranetUpsell 1customeron ENIswabsClean up 5undeliverable/bademails withcorrect contactinformationZeroRMAsonus forthe weekSubstitute 4lines on aproduct supplyquote for instock itemsSub an orderwith FIS22110610MountingMediaMaintain 78%or above fillrate (in stockitems) for oneor more weeksProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickGet 5stars on alivechatsurveySet up 3customers withweb accesswho did nothave it beforeGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OMake asubstitution forany backorderedblood tube withone in stockGet a customerwho has neverordered on theweb to place anorder onlineMiss zerophonecalls forthe weekAccept 3LiveChats in aweekGet acustomer toleave us aGoogleReviewEnter over75 newquotelinesUpsell 1customeron glovesUpdate 10pallet/no palletpreferences atship tomaintenanceEnter over100orders in1 weekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsConvert aquote YOUenteredusing QTOWizardSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Get 2 orders fora product on theexpiring productreport from theintranetUpsell 1customeron ENIswabsClean up 5undeliverable/bademails withcorrect contactinformationZeroRMAsonus forthe weekSubstitute 4lines on aproduct supplyquote for instock itemsSub an orderwith FIS22110610MountingMediaMaintain 78%or above fillrate (in stockitems) for oneor more weeksProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickGet 5stars on alivechatsurveySet up 3customers withweb accesswho did nothave it beforeGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OMake asubstitution forany backorderedblood tube withone in stockGet a customerwho has neverordered on theweb to place anorder onlineMiss zerophonecalls forthe week

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accept 3 Live Chats in a week
  2. Get a customer to leave us a Google Review
  3. Enter over 75 new quote lines
  4. Upsell 1 customer on gloves
  5. Update 10 pallet/no pallet preferences at ship to maintenance
  6. Enter over 100 orders in 1 week
  7. Proactively update 5 customers with upcoming expiring/expired credit cards
  8. Convert a quote YOU entered using QTO Wizard
  9. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  10. Get 2 orders for a product on the expiring product report from the intranet
  11. Upsell 1 customer on ENI swabs
  12. Clean up 5 undeliverable/bad emails with correct contact information
  13. Zero RMAs onus for the week
  14. Substitute 4 lines on a product supply quote for in stock items
  15. Sub an order with FIS 22110610 Mounting Media
  16. Maintain 78% or above fill rate (in stock items) for one or more weeks
  17. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  18. Apply a price increase to MER 1250 on applicable customer and get it to stick
  19. Get 5 stars on a livechat survey
  20. Set up 3 customers with web access who did not have it before
  21. Get a new customer to set up a standing order with items they did not previously have on a S/O
  22. Make a substitution for any backordered blood tube with one in stock
  23. Get a customer who has never ordered on the web to place an order online
  24. Miss zero phone calls for the week