Get 2 orders fora product on theexpiring productreport from theintranetEnter over100orders in1 weekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsMaintain 78%or above fillrate (in stockitems) for oneor more weeksMake asubstitution forany backorderedblood tube withone in stockMiss zerophonecalls forthe weekEnter over75 newquotelinesUpdate 10pallet/no palletpreferences atship tomaintenanceSubstitute 4lines on aproduct supplyquote for instock itemsSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Clean up 5undeliverable/bademails withcorrect contactinformationAccept 3LiveChats in aweekConvert aquote YOUenteredusing QTOWizardUpsell 1customeron ENIswabsUpsell 1customeron glovesApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickGet acustomer toleave us aGoogleReviewSet up 3customers withweb accesswho did nothave it beforeZeroRMAsonus forthe weekGet 5stars on alivechatsurveyGet a customerwho has neverordered on theweb to place anorder onlineGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callSub an orderwith FIS22110610MountingMediaGet 2 orders fora product on theexpiring productreport from theintranetEnter over100orders in1 weekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsMaintain 78%or above fillrate (in stockitems) for oneor more weeksMake asubstitution forany backorderedblood tube withone in stockMiss zerophonecalls forthe weekEnter over75 newquotelinesUpdate 10pallet/no palletpreferences atship tomaintenanceSubstitute 4lines on aproduct supplyquote for instock itemsSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Clean up 5undeliverable/bademails withcorrect contactinformationAccept 3LiveChats in aweekConvert aquote YOUenteredusing QTOWizardUpsell 1customeron ENIswabsUpsell 1customeron glovesApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickGet acustomer toleave us aGoogleReviewSet up 3customers withweb accesswho did nothave it beforeZeroRMAsonus forthe weekGet 5stars on alivechatsurveyGet a customerwho has neverordered on theweb to place anorder onlineGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callSub an orderwith FIS22110610MountingMedia

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get 2 orders for a product on the expiring product report from the intranet
  2. Enter over 100 orders in 1 week
  3. Proactively update 5 customers with upcoming expiring/expired credit cards
  4. Maintain 78% or above fill rate (in stock items) for one or more weeks
  5. Make a substitution for any backordered blood tube with one in stock
  6. Miss zero phone calls for the week
  7. Enter over 75 new quote lines
  8. Update 10 pallet/no pallet preferences at ship to maintenance
  9. Substitute 4 lines on a product supply quote for in stock items
  10. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  11. Clean up 5 undeliverable/bad emails with correct contact information
  12. Accept 3 Live Chats in a week
  13. Convert a quote YOU entered using QTO Wizard
  14. Upsell 1 customer on ENI swabs
  15. Upsell 1 customer on gloves
  16. Apply a price increase to MER 1250 on applicable customer and get it to stick
  17. Get a customer to leave us a Google Review
  18. Set up 3 customers with web access who did not have it before
  19. Zero RMAs onus for the week
  20. Get 5 stars on a livechat survey
  21. Get a customer who has never ordered on the web to place an order online
  22. Get a new customer to set up a standing order with items they did not previously have on a S/O
  23. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  24. Sub an order with FIS 22110610 Mounting Media