Get 5stars on alivechatsurveySubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Sub an orderwith FIS22110610MountingMediaSet up 3customers withweb accesswho did nothave it beforeUpsell 1customeron ENIswabsZeroRMAsonus forthe weekGet a customerwho has neverordered on theweb to place anorder onlineGet 2 orders fora product on theexpiring productreport from theintranetApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OGet acustomer toleave us aGoogleReviewMaintain 78%or above fillrate (in stockitems) for oneor more weeksAccept 3LiveChats in aweekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsMake asubstitution forany backorderedblood tube withone in stockUpdate 10pallet/no palletpreferences atship tomaintenanceProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callEnter over75 newquotelinesConvert aquote YOUenteredusing QTOWizardClean up 5undeliverable/bademails withcorrect contactinformationSubstitute 4lines on aproduct supplyquote for instock itemsMiss zerophonecalls forthe weekUpsell 1customeron glovesEnter over100orders in1 weekGet 5stars on alivechatsurveySubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Sub an orderwith FIS22110610MountingMediaSet up 3customers withweb accesswho did nothave it beforeUpsell 1customeron ENIswabsZeroRMAsonus forthe weekGet a customerwho has neverordered on theweb to place anorder onlineGet 2 orders fora product on theexpiring productreport from theintranetApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OGet acustomer toleave us aGoogleReviewMaintain 78%or above fillrate (in stockitems) for oneor more weeksAccept 3LiveChats in aweekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsMake asubstitution forany backorderedblood tube withone in stockUpdate 10pallet/no palletpreferences atship tomaintenanceProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callEnter over75 newquotelinesConvert aquote YOUenteredusing QTOWizardClean up 5undeliverable/bademails withcorrect contactinformationSubstitute 4lines on aproduct supplyquote for instock itemsMiss zerophonecalls forthe weekUpsell 1customeron glovesEnter over100orders in1 week

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get 5 stars on a livechat survey
  2. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  3. Sub an order with FIS 22110610 Mounting Media
  4. Set up 3 customers with web access who did not have it before
  5. Upsell 1 customer on ENI swabs
  6. Zero RMAs onus for the week
  7. Get a customer who has never ordered on the web to place an order online
  8. Get 2 orders for a product on the expiring product report from the intranet
  9. Apply a price increase to MER 1250 on applicable customer and get it to stick
  10. Get a new customer to set up a standing order with items they did not previously have on a S/O
  11. Get a customer to leave us a Google Review
  12. Maintain 78% or above fill rate (in stock items) for one or more weeks
  13. Accept 3 Live Chats in a week
  14. Proactively update 5 customers with upcoming expiring/expired credit cards
  15. Make a substitution for any backordered blood tube with one in stock
  16. Update 10 pallet/no pallet preferences at ship to maintenance
  17. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  18. Enter over 75 new quote lines
  19. Convert a quote YOU entered using QTO Wizard
  20. Clean up 5 undeliverable/bad emails with correct contact information
  21. Substitute 4 lines on a product supply quote for in stock items
  22. Miss zero phone calls for the week
  23. Upsell 1 customer on gloves
  24. Enter over 100 orders in 1 week