Enter over75 newquotelinesGet 2 orders fora product on theexpiring productreport from theintranetClean up 5undeliverable/bademails withcorrect contactinformationMake asubstitution forany backorderedblood tube withone in stockGet a customerwho has neverordered on theweb to place anorder onlineSubstitute 4lines on aproduct supplyquote for instock itemsSub an orderwith FIS22110610MountingMediaMaintain 78%or above fillrate (in stockitems) for oneor more weeksAccept 3LiveChats in aweekMiss zerophonecalls forthe weekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickUpdate 10pallet/no palletpreferences atship tomaintenanceEnter over100orders in1 weekConvert aquote YOUenteredusing QTOWizardProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callUpsell 1customeron glovesGet acustomer toleave us aGoogleReviewZeroRMAsonus forthe weekSet up 3customers withweb accesswho did nothave it beforeGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OUpsell 1customeron ENIswabsGet 5stars on alivechatsurveySubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Enter over75 newquotelinesGet 2 orders fora product on theexpiring productreport from theintranetClean up 5undeliverable/bademails withcorrect contactinformationMake asubstitution forany backorderedblood tube withone in stockGet a customerwho has neverordered on theweb to place anorder onlineSubstitute 4lines on aproduct supplyquote for instock itemsSub an orderwith FIS22110610MountingMediaMaintain 78%or above fillrate (in stockitems) for oneor more weeksAccept 3LiveChats in aweekMiss zerophonecalls forthe weekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickUpdate 10pallet/no palletpreferences atship tomaintenanceEnter over100orders in1 weekConvert aquote YOUenteredusing QTOWizardProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callUpsell 1customeron glovesGet acustomer toleave us aGoogleReviewZeroRMAsonus forthe weekSet up 3customers withweb accesswho did nothave it beforeGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OUpsell 1customeron ENIswabsGet 5stars on alivechatsurveySubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enter over 75 new quote lines
  2. Get 2 orders for a product on the expiring product report from the intranet
  3. Clean up 5 undeliverable/bad emails with correct contact information
  4. Make a substitution for any backordered blood tube with one in stock
  5. Get a customer who has never ordered on the web to place an order online
  6. Substitute 4 lines on a product supply quote for in stock items
  7. Sub an order with FIS 22110610 Mounting Media
  8. Maintain 78% or above fill rate (in stock items) for one or more weeks
  9. Accept 3 Live Chats in a week
  10. Miss zero phone calls for the week
  11. Proactively update 5 customers with upcoming expiring/expired credit cards
  12. Apply a price increase to MER 1250 on applicable customer and get it to stick
  13. Update 10 pallet/no pallet preferences at ship to maintenance
  14. Enter over 100 orders in 1 week
  15. Convert a quote YOU entered using QTO Wizard
  16. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  17. Upsell 1 customer on gloves
  18. Get a customer to leave us a Google Review
  19. Zero RMAs onus for the week
  20. Set up 3 customers with web access who did not have it before
  21. Get a new customer to set up a standing order with items they did not previously have on a S/O
  22. Upsell 1 customer on ENI swabs
  23. Get 5 stars on a livechat survey
  24. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)