Convert aquote YOUenteredusing QTOWizardSubstitute 4lines on aproduct supplyquote for instock itemsGet a customerwho has neverordered on theweb to place anorder onlineGet 2 orders fora product on theexpiring productreport from theintranetClean up 5undeliverable/bademails withcorrect contactinformationSub an orderwith FIS22110610MountingMediaMiss zerophonecalls forthe weekZeroRMAsonus forthe weekUpsell 1customeron ENIswabsApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsSet up 3customers withweb accesswho did nothave it beforeUpsell 1customeron glovesEnter over100orders in1 weekAccept 3LiveChats in aweekProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callEnter over75 newquotelinesGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OMake asubstitution forany backorderedblood tube withone in stockGet acustomer toleave us aGoogleReviewMaintain 78%or above fillrate (in stockitems) for oneor more weeksSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Get 5stars on alivechatsurveyUpdate 10pallet/no palletpreferences atship tomaintenanceConvert aquote YOUenteredusing QTOWizardSubstitute 4lines on aproduct supplyquote for instock itemsGet a customerwho has neverordered on theweb to place anorder onlineGet 2 orders fora product on theexpiring productreport from theintranetClean up 5undeliverable/bademails withcorrect contactinformationSub an orderwith FIS22110610MountingMediaMiss zerophonecalls forthe weekZeroRMAsonus forthe weekUpsell 1customeron ENIswabsApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsSet up 3customers withweb accesswho did nothave it beforeUpsell 1customeron glovesEnter over100orders in1 weekAccept 3LiveChats in aweekProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callEnter over75 newquotelinesGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OMake asubstitution forany backorderedblood tube withone in stockGet acustomer toleave us aGoogleReviewMaintain 78%or above fillrate (in stockitems) for oneor more weeksSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Get 5stars on alivechatsurveyUpdate 10pallet/no palletpreferences atship tomaintenance

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convert a quote YOU entered using QTO Wizard
  2. Substitute 4 lines on a product supply quote for in stock items
  3. Get a customer who has never ordered on the web to place an order online
  4. Get 2 orders for a product on the expiring product report from the intranet
  5. Clean up 5 undeliverable/bad emails with correct contact information
  6. Sub an order with FIS 22110610 Mounting Media
  7. Miss zero phone calls for the week
  8. Zero RMAs onus for the week
  9. Upsell 1 customer on ENI swabs
  10. Apply a price increase to MER 1250 on applicable customer and get it to stick
  11. Proactively update 5 customers with upcoming expiring/expired credit cards
  12. Set up 3 customers with web access who did not have it before
  13. Upsell 1 customer on gloves
  14. Enter over 100 orders in 1 week
  15. Accept 3 Live Chats in a week
  16. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  17. Enter over 75 new quote lines
  18. Get a new customer to set up a standing order with items they did not previously have on a S/O
  19. Make a substitution for any backordered blood tube with one in stock
  20. Get a customer to leave us a Google Review
  21. Maintain 78% or above fill rate (in stock items) for one or more weeks
  22. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  23. Get 5 stars on a livechat survey
  24. Update 10 pallet/no pallet preferences at ship to maintenance