Substitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Sub an orderwith FIS22110610MountingMediaEnter over100orders in1 weekSet up 3customers withweb accesswho did nothave it beforeMaintain 78%or above fillrate (in stockitems) for oneor more weeksUpsell 1customeron glovesConvert aquote YOUenteredusing QTOWizardUpdate 10pallet/no palletpreferences atship tomaintenanceProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callGet a customerwho has neverordered on theweb to place anorder onlineGet 2 orders fora product on theexpiring productreport from theintranetMiss zerophonecalls forthe weekGet acustomer toleave us aGoogleReviewClean up 5undeliverable/bademails withcorrect contactinformationAccept 3LiveChats in aweekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OSubstitute 4lines on aproduct supplyquote for instock itemsUpsell 1customeron ENIswabsMake asubstitution forany backorderedblood tube withone in stockEnter over75 newquotelinesGet 5stars on alivechatsurveyApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickZeroRMAsonus forthe weekSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Sub an orderwith FIS22110610MountingMediaEnter over100orders in1 weekSet up 3customers withweb accesswho did nothave it beforeMaintain 78%or above fillrate (in stockitems) for oneor more weeksUpsell 1customeron glovesConvert aquote YOUenteredusing QTOWizardUpdate 10pallet/no palletpreferences atship tomaintenanceProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callGet a customerwho has neverordered on theweb to place anorder onlineGet 2 orders fora product on theexpiring productreport from theintranetMiss zerophonecalls forthe weekGet acustomer toleave us aGoogleReviewClean up 5undeliverable/bademails withcorrect contactinformationAccept 3LiveChats in aweekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OSubstitute 4lines on aproduct supplyquote for instock itemsUpsell 1customeron ENIswabsMake asubstitution forany backorderedblood tube withone in stockEnter over75 newquotelinesGet 5stars on alivechatsurveyApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickZeroRMAsonus forthe week

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  2. Sub an order with FIS 22110610 Mounting Media
  3. Enter over 100 orders in 1 week
  4. Set up 3 customers with web access who did not have it before
  5. Maintain 78% or above fill rate (in stock items) for one or more weeks
  6. Upsell 1 customer on gloves
  7. Convert a quote YOU entered using QTO Wizard
  8. Update 10 pallet/no pallet preferences at ship to maintenance
  9. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  10. Get a customer who has never ordered on the web to place an order online
  11. Get 2 orders for a product on the expiring product report from the intranet
  12. Miss zero phone calls for the week
  13. Get a customer to leave us a Google Review
  14. Clean up 5 undeliverable/bad emails with correct contact information
  15. Accept 3 Live Chats in a week
  16. Proactively update 5 customers with upcoming expiring/expired credit cards
  17. Get a new customer to set up a standing order with items they did not previously have on a S/O
  18. Substitute 4 lines on a product supply quote for in stock items
  19. Upsell 1 customer on ENI swabs
  20. Make a substitution for any backordered blood tube with one in stock
  21. Enter over 75 new quote lines
  22. Get 5 stars on a livechat survey
  23. Apply a price increase to MER 1250 on applicable customer and get it to stick
  24. Zero RMAs onus for the week