ZeroRMAsonus forthe weekSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Upsell 1customeron ENIswabsMaintain 78%or above fillrate (in stockitems) for oneor more weeksSub an orderwith FIS22110610MountingMediaMiss zerophonecalls forthe weekGet 2 orders fora product on theexpiring productreport from theintranetUpsell 1customeron glovesProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callGet acustomer toleave us aGoogleReviewEnter over100orders in1 weekSubstitute 4lines on aproduct supplyquote for instock itemsClean up 5undeliverable/bademails withcorrect contactinformationSet up 3customers withweb accesswho did nothave it beforeUpdate 10pallet/no palletpreferences atship tomaintenanceGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OGet 5stars on alivechatsurveyAccept 3LiveChats in aweekApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickConvert aquote YOUenteredusing QTOWizardGet a customerwho has neverordered on theweb to place anorder onlineMake asubstitution forany backorderedblood tube withone in stockEnter over75 newquotelinesZeroRMAsonus forthe weekSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)Upsell 1customeron ENIswabsMaintain 78%or above fillrate (in stockitems) for oneor more weeksSub an orderwith FIS22110610MountingMediaMiss zerophonecalls forthe weekGet 2 orders fora product on theexpiring productreport from theintranetUpsell 1customeron glovesProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callGet acustomer toleave us aGoogleReviewEnter over100orders in1 weekSubstitute 4lines on aproduct supplyquote for instock itemsClean up 5undeliverable/bademails withcorrect contactinformationSet up 3customers withweb accesswho did nothave it beforeUpdate 10pallet/no palletpreferences atship tomaintenanceGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OGet 5stars on alivechatsurveyAccept 3LiveChats in aweekApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickConvert aquote YOUenteredusing QTOWizardGet a customerwho has neverordered on theweb to place anorder onlineMake asubstitution forany backorderedblood tube withone in stockEnter over75 newquotelines

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Zero RMAs onus for the week
  2. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  3. Upsell 1 customer on ENI swabs
  4. Maintain 78% or above fill rate (in stock items) for one or more weeks
  5. Sub an order with FIS 22110610 Mounting Media
  6. Miss zero phone calls for the week
  7. Get 2 orders for a product on the expiring product report from the intranet
  8. Upsell 1 customer on gloves
  9. Proactively update 5 customers with upcoming expiring/expired credit cards
  10. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  11. Get a customer to leave us a Google Review
  12. Enter over 100 orders in 1 week
  13. Substitute 4 lines on a product supply quote for in stock items
  14. Clean up 5 undeliverable/bad emails with correct contact information
  15. Set up 3 customers with web access who did not have it before
  16. Update 10 pallet/no pallet preferences at ship to maintenance
  17. Get a new customer to set up a standing order with items they did not previously have on a S/O
  18. Get 5 stars on a livechat survey
  19. Accept 3 Live Chats in a week
  20. Apply a price increase to MER 1250 on applicable customer and get it to stick
  21. Convert a quote YOU entered using QTO Wizard
  22. Get a customer who has never ordered on the web to place an order online
  23. Make a substitution for any backordered blood tube with one in stock
  24. Enter over 75 new quote lines