Accept 3LiveChats in aweekUpdate 10pallet/no palletpreferences atship tomaintenanceGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OConvert aquote YOUenteredusing QTOWizardApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickGet acustomer toleave us aGoogleReviewSub an orderwith FIS22110610MountingMediaSubstitute 4lines on aproduct supplyquote for instock itemsClean up 5undeliverable/bademails withcorrect contactinformationEnter over100orders in1 weekEnter over75 newquotelinesMaintain 78%or above fillrate (in stockitems) for oneor more weeksGet 2 orders fora product on theexpiring productreport from theintranetSet up 3customers withweb accesswho did nothave it beforeMiss zerophonecalls forthe weekSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)ZeroRMAsonus forthe weekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsUpsell 1customeron ENIswabsGet 5stars on alivechatsurveyProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callGet a customerwho has neverordered on theweb to place anorder onlineMake asubstitution forany backorderedblood tube withone in stockUpsell 1customeron glovesAccept 3LiveChats in aweekUpdate 10pallet/no palletpreferences atship tomaintenanceGet a newcustomer to set upa standing orderwith items they didnot previouslyhave on a S/OConvert aquote YOUenteredusing QTOWizardApply a priceincrease toMER 1250 onapplicablecustomer andget it to stickGet acustomer toleave us aGoogleReviewSub an orderwith FIS22110610MountingMediaSubstitute 4lines on aproduct supplyquote for instock itemsClean up 5undeliverable/bademails withcorrect contactinformationEnter over100orders in1 weekEnter over75 newquotelinesMaintain 78%or above fillrate (in stockitems) for oneor more weeksGet 2 orders fora product on theexpiring productreport from theintranetSet up 3customers withweb accesswho did nothave it beforeMiss zerophonecalls forthe weekSubstitute 5 lines onlong term backorder(EX blood tubes, testtubes, pipette tips,items with more than2 month lead time)ZeroRMAsonus forthe weekProactivelyupdate 5customers withupcomingexpiring/expiredcredit cardsUpsell 1customeron ENIswabsGet 5stars on alivechatsurveyProvide acustomer with aquote on an itemthey haven’tordered beforefrom a phone callGet a customerwho has neverordered on theweb to place anorder onlineMake asubstitution forany backorderedblood tube withone in stockUpsell 1customeron gloves

Mercedes Scientific KPI BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accept 3 Live Chats in a week
  2. Update 10 pallet/no pallet preferences at ship to maintenance
  3. Get a new customer to set up a standing order with items they did not previously have on a S/O
  4. Convert a quote YOU entered using QTO Wizard
  5. Apply a price increase to MER 1250 on applicable customer and get it to stick
  6. Get a customer to leave us a Google Review
  7. Sub an order with FIS 22110610 Mounting Media
  8. Substitute 4 lines on a product supply quote for in stock items
  9. Clean up 5 undeliverable/bad emails with correct contact information
  10. Enter over 100 orders in 1 week
  11. Enter over 75 new quote lines
  12. Maintain 78% or above fill rate (in stock items) for one or more weeks
  13. Get 2 orders for a product on the expiring product report from the intranet
  14. Set up 3 customers with web access who did not have it before
  15. Miss zero phone calls for the week
  16. Substitute 5 lines on long term backorder (EX blood tubes, test tubes, pipette tips, items with more than 2 month lead time)
  17. Zero RMAs onus for the week
  18. Proactively update 5 customers with upcoming expiring/expired credit cards
  19. Upsell 1 customer on ENI swabs
  20. Get 5 stars on a livechat survey
  21. Provide a customer with a quote on an item they haven’t ordered before from a phone call
  22. Get a customer who has never ordered on the web to place an order online
  23. Make a substitution for any backordered blood tube with one in stock
  24. Upsell 1 customer on gloves