This bingo card has a free space and 24 words: Received a PNI Change request that you could process, Had to request further documentation, Received cancellation request for commercial, Processed a change the agent could have done, Had to tell the agent they weren't listed, Added a vehicle, Removed a vehicle, Backdated adding a vehicle, Backdated cancelling a policy, Changed an email address, Helped an agent gain login access, Directed an agency admin on how to set up a new agent, Had to refer an agent to call us to issue new business, Provided the agents information to an insured requesting a change, Provided Commercial Loss runs, Forwarded an email to Platform, Forwarded an email to Commercial, Forwarded an email to PL Underwriting, Advised an insured how to find an agent, Removed a total loss vehicle from an auto policy, Updated the last name of an insured, Corrected the insured's date of birth, Had to escalate to AIS II Level and Added an external policy to an umbrella.
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