Processed achange theagent couldhave doneDirected anagencyadmin onhow to set upa new agentRemoved atotal lossvehicle froman autopolicyHad to referan agent tocall us toissue newbusinessUpdatedthe lastname ofan insuredAdded anexternalpolicy to anumbrellaBackdatedadding avehicleForwardedan email toPLUnderwritingForwardedan email toCommercialCorrectedthe insured'sdate of birthHad to requestfurtherdocumentationHelped anagentgain loginaccessChangedan emailaddressBackdatedcancellinga policyReceivedcancellationrequest forcommercialRemoveda vehicleAdvised aninsuredhow to findan agentAddedavehicleProvidedCommercialLoss runsHad to tellthe agentthey weren'tlistedProvided theagentsinformation toan insuredrequesting achangeForwardedan emailtoPlatformReceived aPNI Changerequest thatyou couldprocessHad toescalateto AIS IILevelProcessed achange theagent couldhave doneDirected anagencyadmin onhow to set upa new agentRemoved atotal lossvehicle froman autopolicyHad to referan agent tocall us toissue newbusinessUpdatedthe lastname ofan insuredAdded anexternalpolicy to anumbrellaBackdatedadding avehicleForwardedan email toPLUnderwritingForwardedan email toCommercialCorrectedthe insured'sdate of birthHad to requestfurtherdocumentationHelped anagentgain loginaccessChangedan emailaddressBackdatedcancellinga policyReceivedcancellationrequest forcommercialRemoveda vehicleAdvised aninsuredhow to findan agentAddedavehicleProvidedCommercialLoss runsHad to tellthe agentthey weren'tlistedProvided theagentsinformation toan insuredrequesting achangeForwardedan emailtoPlatformReceived aPNI Changerequest thatyou couldprocessHad toescalateto AIS IILevel

AIS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Processed a change the agent could have done
  2. Directed an agency admin on how to set up a new agent
  3. Removed a total loss vehicle from an auto policy
  4. Had to refer an agent to call us to issue new business
  5. Updated the last name of an insured
  6. Added an external policy to an umbrella
  7. Backdated adding a vehicle
  8. Forwarded an email to PL Underwriting
  9. Forwarded an email to Commercial
  10. Corrected the insured's date of birth
  11. Had to request further documentation
  12. Helped an agent gain login access
  13. Changed an email address
  14. Backdated cancelling a policy
  15. Received cancellation request for commercial
  16. Removed a vehicle
  17. Advised an insured how to find an agent
  18. Added a vehicle
  19. Provided Commercial Loss runs
  20. Had to tell the agent they weren't listed
  21. Provided the agents information to an insured requesting a change
  22. Forwarded an email to Platform
  23. Received a PNI Change request that you could process
  24. Had to escalate to AIS II Level