Removed atotal lossvehicle froman autopolicyHad to referan agent tocall us toissue newbusinessHad to tellthe agentthey weren'tlistedRemoveda vehicleChangedan emailaddressReceived aPNI Changerequest thatyou couldprocessProvided theagentsinformation toan insuredrequesting achangeHad to requestfurtherdocumentationDirected anagencyadmin onhow to set upa new agentReceivedcancellationrequest forcommercialForwardedan emailtoPlatformBackdatedcancellinga policyHad toescalateto AIS IILevelProcessed achange theagent couldhave doneCorrectedthe insured'sdate of birthAdded anexternalpolicy to anumbrellaBackdatedadding avehicleForwardedan email toPLUnderwritingAdvised aninsuredhow to findan agentHelped anagentgain loginaccessUpdatedthe lastname ofan insuredAddedavehicleForwardedan email toCommercialProvidedCommercialLoss runsRemoved atotal lossvehicle froman autopolicyHad to referan agent tocall us toissue newbusinessHad to tellthe agentthey weren'tlistedRemoveda vehicleChangedan emailaddressReceived aPNI Changerequest thatyou couldprocessProvided theagentsinformation toan insuredrequesting achangeHad to requestfurtherdocumentationDirected anagencyadmin onhow to set upa new agentReceivedcancellationrequest forcommercialForwardedan emailtoPlatformBackdatedcancellinga policyHad toescalateto AIS IILevelProcessed achange theagent couldhave doneCorrectedthe insured'sdate of birthAdded anexternalpolicy to anumbrellaBackdatedadding avehicleForwardedan email toPLUnderwritingAdvised aninsuredhow to findan agentHelped anagentgain loginaccessUpdatedthe lastname ofan insuredAddedavehicleForwardedan email toCommercialProvidedCommercialLoss runs

AIS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Removed a total loss vehicle from an auto policy
  2. Had to refer an agent to call us to issue new business
  3. Had to tell the agent they weren't listed
  4. Removed a vehicle
  5. Changed an email address
  6. Received a PNI Change request that you could process
  7. Provided the agents information to an insured requesting a change
  8. Had to request further documentation
  9. Directed an agency admin on how to set up a new agent
  10. Received cancellation request for commercial
  11. Forwarded an email to Platform
  12. Backdated cancelling a policy
  13. Had to escalate to AIS II Level
  14. Processed a change the agent could have done
  15. Corrected the insured's date of birth
  16. Added an external policy to an umbrella
  17. Backdated adding a vehicle
  18. Forwarded an email to PL Underwriting
  19. Advised an insured how to find an agent
  20. Helped an agent gain login access
  21. Updated the last name of an insured
  22. Added a vehicle
  23. Forwarded an email to Commercial
  24. Provided Commercial Loss runs