Processed achange theagent couldhave doneBackdatedadding avehicleHad to requestfurtherdocumentationBackdatedcancellinga policyProvided theagentsinformation toan insuredrequesting achangeHad to tellthe agentthey weren'tlistedHad to referan agent tocall us toissue newbusinessProvidedCommercialLoss runsChangedan emailaddressForwardedan email toCommercialForwardedan email toPLUnderwritingDirected anagencyadmin onhow to set upa new agentRemoveda vehicleRemoved atotal lossvehicle froman autopolicyReceivedcancellationrequest forcommercialCorrectedthe insured'sdate of birthForwardedan emailtoPlatformAdded anexternalpolicy to anumbrellaAddedavehicleHad toescalateto AIS IILevelUpdatedthe lastname ofan insuredAdvised aninsuredhow to findan agentReceived aPNI Changerequest thatyou couldprocessHelped anagentgain loginaccessProcessed achange theagent couldhave doneBackdatedadding avehicleHad to requestfurtherdocumentationBackdatedcancellinga policyProvided theagentsinformation toan insuredrequesting achangeHad to tellthe agentthey weren'tlistedHad to referan agent tocall us toissue newbusinessProvidedCommercialLoss runsChangedan emailaddressForwardedan email toCommercialForwardedan email toPLUnderwritingDirected anagencyadmin onhow to set upa new agentRemoveda vehicleRemoved atotal lossvehicle froman autopolicyReceivedcancellationrequest forcommercialCorrectedthe insured'sdate of birthForwardedan emailtoPlatformAdded anexternalpolicy to anumbrellaAddedavehicleHad toescalateto AIS IILevelUpdatedthe lastname ofan insuredAdvised aninsuredhow to findan agentReceived aPNI Changerequest thatyou couldprocessHelped anagentgain loginaccess

AIS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Processed a change the agent could have done
  2. Backdated adding a vehicle
  3. Had to request further documentation
  4. Backdated cancelling a policy
  5. Provided the agents information to an insured requesting a change
  6. Had to tell the agent they weren't listed
  7. Had to refer an agent to call us to issue new business
  8. Provided Commercial Loss runs
  9. Changed an email address
  10. Forwarded an email to Commercial
  11. Forwarded an email to PL Underwriting
  12. Directed an agency admin on how to set up a new agent
  13. Removed a vehicle
  14. Removed a total loss vehicle from an auto policy
  15. Received cancellation request for commercial
  16. Corrected the insured's date of birth
  17. Forwarded an email to Platform
  18. Added an external policy to an umbrella
  19. Added a vehicle
  20. Had to escalate to AIS II Level
  21. Updated the last name of an insured
  22. Advised an insured how to find an agent
  23. Received a PNI Change request that you could process
  24. Helped an agent gain login access