Had toescalateto AIS IILevelProvidedCommercialLoss runsForwardedan email toCommercialRemoveda vehicleBackdatedadding avehicleHad to referan agent tocall us toissue newbusinessProvided theagentsinformation toan insuredrequesting achangeDirected anagencyadmin onhow to set upa new agentAdvised aninsuredhow to findan agentAddedavehicleForwardedan email toPLUnderwritingRemoved atotal lossvehicle froman autopolicyForwardedan emailtoPlatformHad to requestfurtherdocumentationBackdatedcancellinga policyHad to tellthe agentthey weren'tlistedAdded anexternalpolicy to anumbrellaReceived aPNI Changerequest thatyou couldprocessHelped anagentgain loginaccessReceivedcancellationrequest forcommercialCorrectedthe insured'sdate of birthChangedan emailaddressProcessed achange theagent couldhave doneUpdatedthe lastname ofan insuredHad toescalateto AIS IILevelProvidedCommercialLoss runsForwardedan email toCommercialRemoveda vehicleBackdatedadding avehicleHad to referan agent tocall us toissue newbusinessProvided theagentsinformation toan insuredrequesting achangeDirected anagencyadmin onhow to set upa new agentAdvised aninsuredhow to findan agentAddedavehicleForwardedan email toPLUnderwritingRemoved atotal lossvehicle froman autopolicyForwardedan emailtoPlatformHad to requestfurtherdocumentationBackdatedcancellinga policyHad to tellthe agentthey weren'tlistedAdded anexternalpolicy to anumbrellaReceived aPNI Changerequest thatyou couldprocessHelped anagentgain loginaccessReceivedcancellationrequest forcommercialCorrectedthe insured'sdate of birthChangedan emailaddressProcessed achange theagent couldhave doneUpdatedthe lastname ofan insured

AIS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to escalate to AIS II Level
  2. Provided Commercial Loss runs
  3. Forwarded an email to Commercial
  4. Removed a vehicle
  5. Backdated adding a vehicle
  6. Had to refer an agent to call us to issue new business
  7. Provided the agents information to an insured requesting a change
  8. Directed an agency admin on how to set up a new agent
  9. Advised an insured how to find an agent
  10. Added a vehicle
  11. Forwarded an email to PL Underwriting
  12. Removed a total loss vehicle from an auto policy
  13. Forwarded an email to Platform
  14. Had to request further documentation
  15. Backdated cancelling a policy
  16. Had to tell the agent they weren't listed
  17. Added an external policy to an umbrella
  18. Received a PNI Change request that you could process
  19. Helped an agent gain login access
  20. Received cancellation request for commercial
  21. Corrected the insured's date of birth
  22. Changed an email address
  23. Processed a change the agent could have done
  24. Updated the last name of an insured