Had to tellthe agentthey weren'tlistedHad toescalateto AIS IILevelAdded anexternalpolicy to anumbrellaRemoved atotal lossvehicle froman autopolicyCorrectedthe insured'sdate of birthDirected anagencyadmin onhow to set upa new agentHelped anagentgain loginaccessProvidedCommercialLoss runsProvided theagentsinformation toan insuredrequesting achangeHad to requestfurtherdocumentationForwardedan emailtoPlatformProcessed achange theagent couldhave doneAddedavehicleBackdatedadding avehicleReceived aPNI Changerequest thatyou couldprocessForwardedan email toPLUnderwritingForwardedan email toCommercialChangedan emailaddressUpdatedthe lastname ofan insuredReceivedcancellationrequest forcommercialHad to referan agent tocall us toissue newbusinessBackdatedcancellinga policyAdvised aninsuredhow to findan agentRemoveda vehicleHad to tellthe agentthey weren'tlistedHad toescalateto AIS IILevelAdded anexternalpolicy to anumbrellaRemoved atotal lossvehicle froman autopolicyCorrectedthe insured'sdate of birthDirected anagencyadmin onhow to set upa new agentHelped anagentgain loginaccessProvidedCommercialLoss runsProvided theagentsinformation toan insuredrequesting achangeHad to requestfurtherdocumentationForwardedan emailtoPlatformProcessed achange theagent couldhave doneAddedavehicleBackdatedadding avehicleReceived aPNI Changerequest thatyou couldprocessForwardedan email toPLUnderwritingForwardedan email toCommercialChangedan emailaddressUpdatedthe lastname ofan insuredReceivedcancellationrequest forcommercialHad to referan agent tocall us toissue newbusinessBackdatedcancellinga policyAdvised aninsuredhow to findan agentRemoveda vehicle

AIS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to tell the agent they weren't listed
  2. Had to escalate to AIS II Level
  3. Added an external policy to an umbrella
  4. Removed a total loss vehicle from an auto policy
  5. Corrected the insured's date of birth
  6. Directed an agency admin on how to set up a new agent
  7. Helped an agent gain login access
  8. Provided Commercial Loss runs
  9. Provided the agents information to an insured requesting a change
  10. Had to request further documentation
  11. Forwarded an email to Platform
  12. Processed a change the agent could have done
  13. Added a vehicle
  14. Backdated adding a vehicle
  15. Received a PNI Change request that you could process
  16. Forwarded an email to PL Underwriting
  17. Forwarded an email to Commercial
  18. Changed an email address
  19. Updated the last name of an insured
  20. Received cancellation request for commercial
  21. Had to refer an agent to call us to issue new business
  22. Backdated cancelling a policy
  23. Advised an insured how to find an agent
  24. Removed a vehicle