Had toescalateto AIS IILevelChangedan emailaddressForwardedan emailtoPlatformBackdatedcancellinga policyProvided theagentsinformation toan insuredrequesting achangeHelped anagentgain loginaccessUpdatedthe lastname ofan insuredCorrectedthe insured'sdate of birthAdvised aninsuredhow to findan agentBackdatedadding avehicleAdded anexternalpolicy to anumbrellaReceivedcancellationrequest forcommercialRemoved atotal lossvehicle froman autopolicyForwardedan email toPLUnderwritingAddedavehicleHad to tellthe agentthey weren'tlistedProvidedCommercialLoss runsHad to requestfurtherdocumentationRemoveda vehicleReceived aPNI Changerequest thatyou couldprocessDirected anagencyadmin onhow to set upa new agentHad to referan agent tocall us toissue newbusinessProcessed achange theagent couldhave doneForwardedan email toCommercialHad toescalateto AIS IILevelChangedan emailaddressForwardedan emailtoPlatformBackdatedcancellinga policyProvided theagentsinformation toan insuredrequesting achangeHelped anagentgain loginaccessUpdatedthe lastname ofan insuredCorrectedthe insured'sdate of birthAdvised aninsuredhow to findan agentBackdatedadding avehicleAdded anexternalpolicy to anumbrellaReceivedcancellationrequest forcommercialRemoved atotal lossvehicle froman autopolicyForwardedan email toPLUnderwritingAddedavehicleHad to tellthe agentthey weren'tlistedProvidedCommercialLoss runsHad to requestfurtherdocumentationRemoveda vehicleReceived aPNI Changerequest thatyou couldprocessDirected anagencyadmin onhow to set upa new agentHad to referan agent tocall us toissue newbusinessProcessed achange theagent couldhave doneForwardedan email toCommercial

AIS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to escalate to AIS II Level
  2. Changed an email address
  3. Forwarded an email to Platform
  4. Backdated cancelling a policy
  5. Provided the agents information to an insured requesting a change
  6. Helped an agent gain login access
  7. Updated the last name of an insured
  8. Corrected the insured's date of birth
  9. Advised an insured how to find an agent
  10. Backdated adding a vehicle
  11. Added an external policy to an umbrella
  12. Received cancellation request for commercial
  13. Removed a total loss vehicle from an auto policy
  14. Forwarded an email to PL Underwriting
  15. Added a vehicle
  16. Had to tell the agent they weren't listed
  17. Provided Commercial Loss runs
  18. Had to request further documentation
  19. Removed a vehicle
  20. Received a PNI Change request that you could process
  21. Directed an agency admin on how to set up a new agent
  22. Had to refer an agent to call us to issue new business
  23. Processed a change the agent could have done
  24. Forwarded an email to Commercial