This bingo card has a free space and 24 words: Fixed by doing nothing, Left CAPSLOCK on, Claimed they restarted and didn't, Ticket submitted with all Level 4s, Submits ticket then goes on break, Had to remote in, Hasn't updated windows, found unlocked computer, Took more than 1 hour to solve, "I've tried everything", Got their account locked, OneDrive not syncing, Non-IT request, Didn't submit ticket, Phishing or Spam Email, Ums issue, Ticket made on behalf of someone, VPN issues, "it was working yesterday", Phone issues, Clicked on a bad link or file, mailbox is full, Phone number is marked as spam and Forgot password or had to change it.
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