Phishingor SpamEmailClaimedtheyrestartedand didn'tHad toremoteinUmsissueTicketsubmittedwith allLevel 4s"I've triedeverything"LeftCAPSLOCKonClickedon a badlink or fileFixed bydoingnothingDidn'tsubmitticketTicketmade onbehalf ofsomeoneNon-ITrequestSubmitsticket thengoes onbreakfoundunlockedcomputerPhoneissuesPhonenumber ismarkedas spamGot theiraccountlocked"it wasworkingyesterday"mailboxis fullHasn'tupdatedwindowsTookmore than1 hour tosolveOneDrivenotsyncingVPNissuesForgotpasswordor had tochange itPhishingor SpamEmailClaimedtheyrestartedand didn'tHad toremoteinUmsissueTicketsubmittedwith allLevel 4s"I've triedeverything"LeftCAPSLOCKonClickedon a badlink or fileFixed bydoingnothingDidn'tsubmitticketTicketmade onbehalf ofsomeoneNon-ITrequestSubmitsticket thengoes onbreakfoundunlockedcomputerPhoneissuesPhonenumber ismarkedas spamGot theiraccountlocked"it wasworkingyesterday"mailboxis fullHasn'tupdatedwindowsTookmore than1 hour tosolveOneDrivenotsyncingVPNissuesForgotpasswordor had tochange it

IT Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phishing or Spam Email
  2. Claimed they restarted and didn't
  3. Had to remote in
  4. Ums issue
  5. Ticket submitted with all Level 4s
  6. "I've tried everything"
  7. Left CAPSLOCK on
  8. Clicked on a bad link or file
  9. Fixed by doing nothing
  10. Didn't submit ticket
  11. Ticket made on behalf of someone
  12. Non-IT request
  13. Submits ticket then goes on break
  14. found unlocked computer
  15. Phone issues
  16. Phone number is marked as spam
  17. Got their account locked
  18. "it was working yesterday"
  19. mailbox is full
  20. Hasn't updated windows
  21. Took more than 1 hour to solve
  22. OneDrive not syncing
  23. VPN issues
  24. Forgot password or had to change it