UmsissuePhoneissuesSubmitsticket thengoes onbreakClaimedtheyrestartedand didn'tPhonenumber ismarkedas spamGot theiraccountlockedTicketsubmittedwith allLevel 4sTookmore than1 hour tosolveHad toremoteinPhishingor SpamEmailFixed bydoingnothingTicketmade onbehalf ofsomeoneDidn'tsubmitticketOneDrivenotsyncingLeftCAPSLOCKonfoundunlockedcomputerHasn'tupdatedwindows"it wasworkingyesterday"Forgotpasswordor had tochange it"I've triedeverything"Non-ITrequestmailboxis fullClickedon a badlink or fileVPNissuesUmsissuePhoneissuesSubmitsticket thengoes onbreakClaimedtheyrestartedand didn'tPhonenumber ismarkedas spamGot theiraccountlockedTicketsubmittedwith allLevel 4sTookmore than1 hour tosolveHad toremoteinPhishingor SpamEmailFixed bydoingnothingTicketmade onbehalf ofsomeoneDidn'tsubmitticketOneDrivenotsyncingLeftCAPSLOCKonfoundunlockedcomputerHasn'tupdatedwindows"it wasworkingyesterday"Forgotpasswordor had tochange it"I've triedeverything"Non-ITrequestmailboxis fullClickedon a badlink or fileVPNissues

IT Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ums issue
  2. Phone issues
  3. Submits ticket then goes on break
  4. Claimed they restarted and didn't
  5. Phone number is marked as spam
  6. Got their account locked
  7. Ticket submitted with all Level 4s
  8. Took more than 1 hour to solve
  9. Had to remote in
  10. Phishing or Spam Email
  11. Fixed by doing nothing
  12. Ticket made on behalf of someone
  13. Didn't submit ticket
  14. OneDrive not syncing
  15. Left CAPSLOCK on
  16. found unlocked computer
  17. Hasn't updated windows
  18. "it was working yesterday"
  19. Forgot password or had to change it
  20. "I've tried everything"
  21. Non-IT request
  22. mailbox is full
  23. Clicked on a bad link or file
  24. VPN issues