PhoneissuesfoundunlockedcomputerVPNissuesOneDrivenotsyncingGot theiraccountlockedClaimedtheyrestartedand didn'tForgotpasswordor had tochange itUmsissueClickedon a badlink or filemailboxis full"it wasworkingyesterday"Hasn'tupdatedwindowsTookmore than1 hour tosolve"I've triedeverything"Fixed bydoingnothingLeftCAPSLOCKonTicketmade onbehalf ofsomeoneSubmitsticket thengoes onbreakPhonenumber ismarkedas spamTicketsubmittedwith allLevel 4sHad toremoteinPhishingor SpamEmailNon-ITrequestDidn'tsubmitticketPhoneissuesfoundunlockedcomputerVPNissuesOneDrivenotsyncingGot theiraccountlockedClaimedtheyrestartedand didn'tForgotpasswordor had tochange itUmsissueClickedon a badlink or filemailboxis full"it wasworkingyesterday"Hasn'tupdatedwindowsTookmore than1 hour tosolve"I've triedeverything"Fixed bydoingnothingLeftCAPSLOCKonTicketmade onbehalf ofsomeoneSubmitsticket thengoes onbreakPhonenumber ismarkedas spamTicketsubmittedwith allLevel 4sHad toremoteinPhishingor SpamEmailNon-ITrequestDidn'tsubmitticket

IT Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phone issues
  2. found unlocked computer
  3. VPN issues
  4. OneDrive not syncing
  5. Got their account locked
  6. Claimed they restarted and didn't
  7. Forgot password or had to change it
  8. Ums issue
  9. Clicked on a bad link or file
  10. mailbox is full
  11. "it was working yesterday"
  12. Hasn't updated windows
  13. Took more than 1 hour to solve
  14. "I've tried everything"
  15. Fixed by doing nothing
  16. Left CAPSLOCK on
  17. Ticket made on behalf of someone
  18. Submits ticket then goes on break
  19. Phone number is marked as spam
  20. Ticket submitted with all Level 4s
  21. Had to remote in
  22. Phishing or Spam Email
  23. Non-IT request
  24. Didn't submit ticket