Tookmore than1 hour tosolveHasn'tupdatedwindowsPhishingor SpamEmailFixed bydoingnothingForgotpasswordor had tochange itGot theiraccountlockedHad toremoteinUmsissuePhonenumber ismarkedas spam"I've triedeverything"foundunlockedcomputerSubmitsticket thengoes onbreakPhoneissuesmailboxis fullClickedon a badlink or fileTicketmade onbehalf ofsomeoneVPNissues"it wasworkingyesterday"Claimedtheyrestartedand didn'tDidn'tsubmitticketLeftCAPSLOCKonNon-ITrequestOneDrivenotsyncingTicketsubmittedwith allLevel 4sTookmore than1 hour tosolveHasn'tupdatedwindowsPhishingor SpamEmailFixed bydoingnothingForgotpasswordor had tochange itGot theiraccountlockedHad toremoteinUmsissuePhonenumber ismarkedas spam"I've triedeverything"foundunlockedcomputerSubmitsticket thengoes onbreakPhoneissuesmailboxis fullClickedon a badlink or fileTicketmade onbehalf ofsomeoneVPNissues"it wasworkingyesterday"Claimedtheyrestartedand didn'tDidn'tsubmitticketLeftCAPSLOCKonNon-ITrequestOneDrivenotsyncingTicketsubmittedwith allLevel 4s

IT Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took more than 1 hour to solve
  2. Hasn't updated windows
  3. Phishing or Spam Email
  4. Fixed by doing nothing
  5. Forgot password or had to change it
  6. Got their account locked
  7. Had to remote in
  8. Ums issue
  9. Phone number is marked as spam
  10. "I've tried everything"
  11. found unlocked computer
  12. Submits ticket then goes on break
  13. Phone issues
  14. mailbox is full
  15. Clicked on a bad link or file
  16. Ticket made on behalf of someone
  17. VPN issues
  18. "it was working yesterday"
  19. Claimed they restarted and didn't
  20. Didn't submit ticket
  21. Left CAPSLOCK on
  22. Non-IT request
  23. OneDrive not syncing
  24. Ticket submitted with all Level 4s