Claimedtheyrestartedand didn'tDidn'tsubmitticketTicketsubmittedwith allLevel 4sOneDrivenotsyncingGot theiraccountlocked"it wasworkingyesterday"VPNissuesTookmore than1 hour tosolveNon-ITrequestPhoneissuesSubmitsticket thengoes onbreakfoundunlockedcomputermailboxis fullClickedon a badlink or fileHad toremoteinFixed bydoingnothingUmsissuePhonenumber ismarkedas spam"I've triedeverything"Ticketmade onbehalf ofsomeoneHasn'tupdatedwindowsLeftCAPSLOCKonPhishingor SpamEmailForgotpasswordor had tochange itClaimedtheyrestartedand didn'tDidn'tsubmitticketTicketsubmittedwith allLevel 4sOneDrivenotsyncingGot theiraccountlocked"it wasworkingyesterday"VPNissuesTookmore than1 hour tosolveNon-ITrequestPhoneissuesSubmitsticket thengoes onbreakfoundunlockedcomputermailboxis fullClickedon a badlink or fileHad toremoteinFixed bydoingnothingUmsissuePhonenumber ismarkedas spam"I've triedeverything"Ticketmade onbehalf ofsomeoneHasn'tupdatedwindowsLeftCAPSLOCKonPhishingor SpamEmailForgotpasswordor had tochange it

IT Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claimed they restarted and didn't
  2. Didn't submit ticket
  3. Ticket submitted with all Level 4s
  4. OneDrive not syncing
  5. Got their account locked
  6. "it was working yesterday"
  7. VPN issues
  8. Took more than 1 hour to solve
  9. Non-IT request
  10. Phone issues
  11. Submits ticket then goes on break
  12. found unlocked computer
  13. mailbox is full
  14. Clicked on a bad link or file
  15. Had to remote in
  16. Fixed by doing nothing
  17. Ums issue
  18. Phone number is marked as spam
  19. "I've tried everything"
  20. Ticket made on behalf of someone
  21. Hasn't updated windows
  22. Left CAPSLOCK on
  23. Phishing or Spam Email
  24. Forgot password or had to change it