VPNissuesFixed bydoingnothingLeftCAPSLOCKonPhonenumber ismarkedas spamTookmore than1 hour tosolveDidn'tsubmitticketNon-ITrequestUmsissuemailboxis fullHasn'tupdatedwindowsTicketmade onbehalf ofsomeoneClickedon a badlink or file"it wasworkingyesterday"Had toremoteinPhishingor SpamEmailTicketsubmittedwith allLevel 4sOneDrivenotsyncing"I've triedeverything"foundunlockedcomputerGot theiraccountlockedForgotpasswordor had tochange itPhoneissuesClaimedtheyrestartedand didn'tSubmitsticket thengoes onbreakVPNissuesFixed bydoingnothingLeftCAPSLOCKonPhonenumber ismarkedas spamTookmore than1 hour tosolveDidn'tsubmitticketNon-ITrequestUmsissuemailboxis fullHasn'tupdatedwindowsTicketmade onbehalf ofsomeoneClickedon a badlink or file"it wasworkingyesterday"Had toremoteinPhishingor SpamEmailTicketsubmittedwith allLevel 4sOneDrivenotsyncing"I've triedeverything"foundunlockedcomputerGot theiraccountlockedForgotpasswordor had tochange itPhoneissuesClaimedtheyrestartedand didn'tSubmitsticket thengoes onbreak

IT Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VPN issues
  2. Fixed by doing nothing
  3. Left CAPSLOCK on
  4. Phone number is marked as spam
  5. Took more than 1 hour to solve
  6. Didn't submit ticket
  7. Non-IT request
  8. Ums issue
  9. mailbox is full
  10. Hasn't updated windows
  11. Ticket made on behalf of someone
  12. Clicked on a bad link or file
  13. "it was working yesterday"
  14. Had to remote in
  15. Phishing or Spam Email
  16. Ticket submitted with all Level 4s
  17. OneDrive not syncing
  18. "I've tried everything"
  19. found unlocked computer
  20. Got their account locked
  21. Forgot password or had to change it
  22. Phone issues
  23. Claimed they restarted and didn't
  24. Submits ticket then goes on break