Ticketmade onbehalf ofsomeonePhoneissuesPhishingor SpamEmailTookmore than1 hour tosolvePhonenumber ismarkedas spamHad toremoteinHasn'tupdatedwindows"it wasworkingyesterday"Didn'tsubmitticketLeftCAPSLOCKonfoundunlockedcomputerClickedon a badlink or fileForgotpasswordor had tochange itFixed bydoingnothingSubmitsticket thengoes onbreakTicketsubmittedwith allLevel 4smailboxis fullUmsissueClaimedtheyrestartedand didn'tOneDrivenotsyncing"I've triedeverything"Got theiraccountlockedVPNissuesNon-ITrequestTicketmade onbehalf ofsomeonePhoneissuesPhishingor SpamEmailTookmore than1 hour tosolvePhonenumber ismarkedas spamHad toremoteinHasn'tupdatedwindows"it wasworkingyesterday"Didn'tsubmitticketLeftCAPSLOCKonfoundunlockedcomputerClickedon a badlink or fileForgotpasswordor had tochange itFixed bydoingnothingSubmitsticket thengoes onbreakTicketsubmittedwith allLevel 4smailboxis fullUmsissueClaimedtheyrestartedand didn'tOneDrivenotsyncing"I've triedeverything"Got theiraccountlockedVPNissuesNon-ITrequest

IT Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket made on behalf of someone
  2. Phone issues
  3. Phishing or Spam Email
  4. Took more than 1 hour to solve
  5. Phone number is marked as spam
  6. Had to remote in
  7. Hasn't updated windows
  8. "it was working yesterday"
  9. Didn't submit ticket
  10. Left CAPSLOCK on
  11. found unlocked computer
  12. Clicked on a bad link or file
  13. Forgot password or had to change it
  14. Fixed by doing nothing
  15. Submits ticket then goes on break
  16. Ticket submitted with all Level 4s
  17. mailbox is full
  18. Ums issue
  19. Claimed they restarted and didn't
  20. OneDrive not syncing
  21. "I've tried everything"
  22. Got their account locked
  23. VPN issues
  24. Non-IT request