ADG Bingo: Front Staff

ADG Bingo: Front Staff Bingo Card
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This bingo card has a free space and 39 words: Pt left trash in waiting room, Pt tells an inappropriate joke/makes inappropriate comment, Ate food from the break room that was probably way past its prime, Participated in Bex’s White Board of Fun & Inspiration!, Found an empty container on the shelves in the store, Pt did not alert us to ins change before their appt, Caught someone talking to themselves, Made it through an entire lunch break w/out talking about work!, Obnoxious Oscar, Anxious Annie, You and pt share a birthday!, Krabby Karen, Sweet Susanna, Pt cancels within 2 hours of appt time, Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc., Pt tries to come around to your side of the desk, Emptied the dishwasher, Printer out of paper or has paper jam, Phones down, Dentrix down, Gave pt directions to office, Pt certain they don’t owe anything and you have to explain why, indeed, they do, Cigna, Scheduled NP, Got head bit off by pt, Pt asks for TB, paste, Prevident, whitening, etc when they get to the front, Back staff asks you what their pt’s name is because they forgot on their way to get them, Back staff didn’t post their pt to walkout, Back staff did not post correctly: wrong Dr, missing tx, etc, Fielded call by pt or another dental office asking for records to be forwarded, Verified Ins, Scheduled outstanding tx, Pt has questions about why they need tx, Pt makes comment about how numb they are, Signed pt up for Kleer Plan, Pt calls to cx / reschedule: has Covid, Pt out of benefits, Encouraged / complimented a teammate and Helped a teammate complete a task.

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