Back staff didnotpost correctly:wrong Dr,missing tx, etcVerifiedInsGothead bitoff by ptSweetSusannaYou andpt share abirthday!Back staffdidn’t posttheir pt towalkoutBack staff asksyou what theirpt’s name isbecause theyforgot on theirway to get themSigned ptup forKleer PlanDentrixdownAnxiousAnniePt tries tocome aroundto your sideof the deskParticipatedin Bex’sWhite Boardof Fun &Inspiration!Pt calls tocx /reschedule:has CovidPt makescommentabout hownumb theyareCignaPt did notalert us toins changebefore theirapptScheduledoutstandingtxPt outofbenefitsScheduledNPObnoxiousOscarEmptiedthedishwasherKrabbyKarenPt tells you they don’thave preference forappt day/time untilyou offer a day/timeand suddenly it hasto be on aWednesday at3:00pm. Etc.Pt lefttrash inwaitingroomGave ptdirectionsto officeFielded call by ptor another dentaloffice asking forrecords to beforwardedMade it throughan entire lunchbreak w/outtalking aboutwork!Pt asks for TB,paste,Prevident,whitening, etcwhen they getto the frontEncouraged /complimenteda teammatePhonesdownPt hasquestionsabout whythey need txPt tells aninappropriatejoke/makesinappropriatecommentCaughtsomeonetalking tothemselvesPt cancelswithin 2hours ofappt time Pt certain theydon’towe anything andyou have toexplain why,indeed, they doHelped ateammatecompletea taskFound anemptycontainer onthe shelvesin the storeAte food fromthe breakroom that wasprobably waypast its primePrinter outof paperor haspaper jamBack staff didnotpost correctly:wrong Dr,missing tx, etcVerifiedInsGothead bitoff by ptSweetSusannaYou andpt share abirthday!Back staffdidn’t posttheir pt towalkoutBack staff asksyou what theirpt’s name isbecause theyforgot on theirway to get themSigned ptup forKleer PlanDentrixdownAnxiousAnniePt tries tocome aroundto your sideof the deskParticipatedin Bex’sWhite Boardof Fun &Inspiration!Pt calls tocx /reschedule:has CovidPt makescommentabout hownumb theyareCignaPt did notalert us toins changebefore theirapptScheduledoutstandingtxPt outofbenefitsScheduledNPObnoxiousOscarEmptiedthedishwasherKrabbyKarenPt tells you they don’thave preference forappt day/time untilyou offer a day/timeand suddenly it hasto be on aWednesday at3:00pm. Etc.Pt lefttrash inwaitingroomGave ptdirectionsto officeFielded call by ptor another dentaloffice asking forrecords to beforwardedMade it throughan entire lunchbreak w/outtalking aboutwork!Pt asks for TB,paste,Prevident,whitening, etcwhen they getto the frontEncouraged /complimenteda teammatePhonesdownPt hasquestionsabout whythey need txPt tells aninappropriatejoke/makesinappropriatecommentCaughtsomeonetalking tothemselvesPt cancelswithin 2hours ofappt time Pt certain theydon’towe anything andyou have toexplain why,indeed, they doHelped ateammatecompletea taskFound anemptycontainer onthe shelvesin the storeAte food fromthe breakroom that wasprobably waypast its primePrinter outof paperor haspaper jam

ADG Bingo: Front Staff - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Back staff did not post correctly: wrong Dr, missing tx, etc
  2. Verified Ins
  3. Got head bit off by pt
  4. Sweet Susanna
  5. You and pt share a birthday!
  6. Back staff didn’t post their pt to walkout
  7. Back staff asks you what their pt’s name is because they forgot on their way to get them
  8. Signed pt up for Kleer Plan
  9. Dentrix down
  10. Anxious Annie
  11. Pt tries to come around to your side of the desk
  12. Participated in Bex’s White Board of Fun & Inspiration!
  13. Pt calls to cx / reschedule: has Covid
  14. Pt makes comment about how numb they are
  15. Cigna
  16. Pt did not alert us to ins change before their appt
  17. Scheduled outstanding tx
  18. Pt out of benefits
  19. Scheduled NP
  20. Obnoxious Oscar
  21. Emptied the dishwasher
  22. Krabby Karen
  23. Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
  24. Pt left trash in waiting room
  25. Gave pt directions to office
  26. Fielded call by pt or another dental office asking for records to be forwarded
  27. Made it through an entire lunch break w/out talking about work!
  28. Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
  29. Encouraged / complimented a teammate
  30. Phones down
  31. Pt has questions about why they need tx
  32. Pt tells an inappropriate joke/makes inappropriate comment
  33. Caught someone talking to themselves
  34. Pt cancels within 2 hours of appt time
  35. Pt certain they don’t owe anything and you have to explain why, indeed, they do
  36. Helped a teammate complete a task
  37. Found an empty container on the shelves in the store
  38. Ate food from the break room that was probably way past its prime
  39. Printer out of paper or has paper jam