Helped ateammatecompletea taskGothead bitoff by ptCignaPt tries tocome aroundto your sideof the deskBack staff didnotpost correctly:wrong Dr,missing tx, etcFielded call by ptor another dentaloffice asking forrecords to beforwardedPt asks for TB,paste,Prevident,whitening, etcwhen they getto the frontSigned ptup forKleer PlanYou andpt share abirthday!Pt outofbenefitsPhonesdownPt did notalert us toins changebefore theirapptPt hasquestionsabout whythey need txScheduledoutstandingtxEmptiedthedishwasherObnoxiousOscarCaughtsomeonetalking tothemselvesMade it throughan entire lunchbreak w/outtalking aboutwork!Encouraged /complimenteda teammatePt calls tocx /reschedule:has CovidPt lefttrash inwaitingroomPt tells you they don’thave preference forappt day/time untilyou offer a day/timeand suddenly it hasto be on aWednesday at3:00pm. Etc.Participatedin Bex’sWhite Boardof Fun &Inspiration!Pt certain theydon’towe anything andyou have toexplain why,indeed, they doPrinter outof paperor haspaper jamFound anemptycontainer onthe shelvesin the storeDentrixdownBack staffdidn’t posttheir pt towalkoutPt tells aninappropriatejoke/makesinappropriatecommentScheduledNPBack staff asksyou what theirpt’s name isbecause theyforgot on theirway to get themKrabbyKarenGave ptdirectionsto officeAnxiousAnnieSweetSusannaPt makescommentabout hownumb theyareVerifiedInsPt cancelswithin 2hours ofappt time Ate food fromthe breakroom that wasprobably waypast its primeHelped ateammatecompletea taskGothead bitoff by ptCignaPt tries tocome aroundto your sideof the deskBack staff didnotpost correctly:wrong Dr,missing tx, etcFielded call by ptor another dentaloffice asking forrecords to beforwardedPt asks for TB,paste,Prevident,whitening, etcwhen they getto the frontSigned ptup forKleer PlanYou andpt share abirthday!Pt outofbenefitsPhonesdownPt did notalert us toins changebefore theirapptPt hasquestionsabout whythey need txScheduledoutstandingtxEmptiedthedishwasherObnoxiousOscarCaughtsomeonetalking tothemselvesMade it throughan entire lunchbreak w/outtalking aboutwork!Encouraged /complimenteda teammatePt calls tocx /reschedule:has CovidPt lefttrash inwaitingroomPt tells you they don’thave preference forappt day/time untilyou offer a day/timeand suddenly it hasto be on aWednesday at3:00pm. Etc.Participatedin Bex’sWhite Boardof Fun &Inspiration!Pt certain theydon’towe anything andyou have toexplain why,indeed, they doPrinter outof paperor haspaper jamFound anemptycontainer onthe shelvesin the storeDentrixdownBack staffdidn’t posttheir pt towalkoutPt tells aninappropriatejoke/makesinappropriatecommentScheduledNPBack staff asksyou what theirpt’s name isbecause theyforgot on theirway to get themKrabbyKarenGave ptdirectionsto officeAnxiousAnnieSweetSusannaPt makescommentabout hownumb theyareVerifiedInsPt cancelswithin 2hours ofappt time Ate food fromthe breakroom that wasprobably waypast its prime

ADG Bingo: Front Staff - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a teammate complete a task
  2. Got head bit off by pt
  3. Cigna
  4. Pt tries to come around to your side of the desk
  5. Back staff did not post correctly: wrong Dr, missing tx, etc
  6. Fielded call by pt or another dental office asking for records to be forwarded
  7. Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
  8. Signed pt up for Kleer Plan
  9. You and pt share a birthday!
  10. Pt out of benefits
  11. Phones down
  12. Pt did not alert us to ins change before their appt
  13. Pt has questions about why they need tx
  14. Scheduled outstanding tx
  15. Emptied the dishwasher
  16. Obnoxious Oscar
  17. Caught someone talking to themselves
  18. Made it through an entire lunch break w/out talking about work!
  19. Encouraged / complimented a teammate
  20. Pt calls to cx / reschedule: has Covid
  21. Pt left trash in waiting room
  22. Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
  23. Participated in Bex’s White Board of Fun & Inspiration!
  24. Pt certain they don’t owe anything and you have to explain why, indeed, they do
  25. Printer out of paper or has paper jam
  26. Found an empty container on the shelves in the store
  27. Dentrix down
  28. Back staff didn’t post their pt to walkout
  29. Pt tells an inappropriate joke/makes inappropriate comment
  30. Scheduled NP
  31. Back staff asks you what their pt’s name is because they forgot on their way to get them
  32. Krabby Karen
  33. Gave pt directions to office
  34. Anxious Annie
  35. Sweet Susanna
  36. Pt makes comment about how numb they are
  37. Verified Ins
  38. Pt cancels within 2 hours of appt time
  39. Ate food from the break room that was probably way past its prime