(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Back staff didn’t post their pt to walkout
Verified Ins
Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
You and pt share a birthday!
Emptied the dishwasher
Ate food from
the break room that was probably way past its prime
Back staff did not
post correctly: wrong Dr, missing tx, etc
Found an empty container on the shelves in the store
Caught someone talking to themselves
Back staff asks you what their pt’s name is because they forgot on their way to get them
Helped a teammate complete a task
Gave pt directions to office
Pt tries to come around to your side of the desk
Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
Pt did not alert us to ins change before their appt
Pt makes comment about how numb they are
Pt certain they don’t
owe anything and
you have to explain why, indeed, they do
Pt tells an inappropriate joke/makes inappropriate comment
Pt has questions about why they need tx
Fielded call by pt
or another dental office asking for records to be forwarded
Scheduled NP
Krabby Karen
Signed pt up for Kleer Plan
Obnoxious Oscar
Cigna
Printer out of paper or has paper jam
Phones down
Pt out of benefits
Encouraged /
complimented a teammate
Anxious Annie
Sweet Susanna
Scheduled outstanding tx
Got head bit off by pt
Participated in Bex’s White Board of Fun & Inspiration!
Pt cancels within 2 hours of appt time
Made it through an entire lunch break w/out talking about work!
