(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Anxious Annie
Phones down
Back staff did not
post correctly: wrong Dr, missing tx, etc
Pt has questions about why they need tx
Emptied the dishwasher
Pt did not alert us to ins change before their appt
Pt tells an inappropriate joke/makes inappropriate comment
Verified Ins
Participated in Bex’s White Board of Fun & Inspiration!
Ate food from
the break room that was probably way past its prime
Encouraged /
complimented a teammate
Scheduled outstanding tx
Pt out of benefits
Found an empty container on the shelves in the store
Dentrix down
Scheduled NP
Pt left trash in waiting room
Helped a teammate complete a task
Made it through an entire lunch break w/out talking about work!
Back staff asks you what their pt’s name is because they forgot on their way to get them
Gave pt directions to office
Signed pt up for Kleer Plan
Sweet Susanna
Caught someone talking to themselves
Printer out of paper or has paper jam
Pt tries to come around to your side of the desk
Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
Pt cancels within 2 hours of appt time
You and pt share a birthday!
Back staff didn’t post their pt to walkout
Krabby Karen
Got head bit off by pt
Pt makes comment about how numb they are
Fielded call by pt
or another dental office asking for records to be forwarded
Pt calls to cx / reschedule: has Covid
Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
Obnoxious Oscar
Pt certain they don’t
owe anything and
you have to explain why, indeed, they do
