(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Back staff did not
post correctly: wrong Dr, missing tx, etc
Dentrix down
Fielded call by pt
or another dental office asking for records to be forwarded
Helped a teammate complete a task
Back staff didn’t post their pt to walkout
Emptied the dishwasher
Pt has questions about why they need tx
Cigna
Pt cancels within 2 hours of appt time
Got head bit off by pt
Made it through an entire lunch break w/out talking about work!
Pt out of benefits
Pt tells an inappropriate joke/makes inappropriate comment
Participated in Bex’s White Board of Fun & Inspiration!
Pt certain they don’t
owe anything and
you have to explain why, indeed, they do
Encouraged /
complimented a teammate
Found an empty container on the shelves in the store
Phones down
Krabby Karen
You and pt share a birthday!
Pt left trash in waiting room
Gave pt directions to office
Pt calls to cx / reschedule: has Covid
Back staff asks you what their pt’s name is because they forgot on their way to get them
Sweet Susanna
Scheduled outstanding tx
Printer out of paper or has paper jam
Signed pt up for Kleer Plan
Ate food from
the break room that was probably way past its prime
Verified Ins
Caught someone talking to themselves
Anxious Annie
Scheduled NP
Pt did not alert us to ins change before their appt
Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
Obnoxious Oscar
Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
