(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Obnoxious Oscar
Pt did not alert us to ins change before their appt
Cigna
Phones down
Scheduled outstanding tx
Pt has questions about why they need tx
You and pt share a birthday!
Fielded call by pt
or another dental office asking for records to be forwarded
Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
Anxious Annie
Ate food from
the break room that was probably way past its prime
Encouraged /
complimented a teammate
Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
Pt tells an inappropriate joke/makes inappropriate comment
Back staff asks you what their pt’s name is because they forgot on their way to get them
Emptied the dishwasher
Pt out of benefits
Found an empty container on the shelves in the store
Back staff didn’t post their pt to walkout
Participated in Bex’s White Board of Fun & Inspiration!
Pt left trash in waiting room
Verified Ins
Pt makes comment about how numb they are
Dentrix down
Signed pt up for Kleer Plan
Gave pt directions to office
Got head bit off by pt
Sweet Susanna
Pt calls to cx / reschedule: has Covid
Pt certain they don’t
owe anything and
you have to explain why, indeed, they do
Made it through an entire lunch break w/out talking about work!
Caught someone talking to themselves
Pt cancels within 2 hours of appt time
Pt tries to come around to your side of the desk
Scheduled NP
Printer out of paper or has paper jam
Back staff did not
post correctly: wrong Dr, missing tx, etc
