(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sweet Susanna
Back staff didn’t post their pt to walkout
Pt did not alert us to ins change before their appt
Pt left trash in waiting room
Fielded call by pt
or another dental office asking for records to be forwarded
Pt calls to cx / reschedule: has Covid
Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
Verified Ins
Pt tells an inappropriate joke/makes inappropriate comment
Caught someone talking to themselves
Printer out of paper or has paper jam
Pt certain they don’t
owe anything and
you have to explain why, indeed, they do
Anxious Annie
You and pt share a birthday!
Scheduled NP
Gave pt directions to office
Back staff did not
post correctly: wrong Dr, missing tx, etc
Back staff asks you what their pt’s name is because they forgot on their way to get them
Phones down
Krabby Karen
Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
Pt makes comment about how numb they are
Helped a teammate complete a task
Pt cancels within 2 hours of appt time
Encouraged /
complimented a teammate
Obnoxious Oscar
Emptied the dishwasher
Pt has questions about why they need tx
Dentrix down
Signed pt up for Kleer Plan
Participated in Bex’s White Board of Fun & Inspiration!
Made it through an entire lunch break w/out talking about work!
Scheduled outstanding tx
Got head bit off by pt
Found an empty container on the shelves in the store
Ate food from
the break room that was probably way past its prime
