Encouraged /complimenteda teammateScheduledoutstandingtxYou andpt share abirthday!SweetSusannaPt tells you they don’thave preference forappt day/time untilyou offer a day/timeand suddenly it hasto be on aWednesday at3:00pm. Etc.Pt tells aninappropriatejoke/makesinappropriatecommentSigned ptup forKleer PlanMade it throughan entire lunchbreak w/outtalking aboutwork!Caughtsomeonetalking tothemselvesParticipatedin Bex’sWhite Boardof Fun &Inspiration!Back staffdidn’t posttheir pt towalkoutCignaPt cancelswithin 2hours ofappt time Gave ptdirectionsto officePt hasquestionsabout whythey need txPt did notalert us toins changebefore theirapptObnoxiousOscarPhonesdownFound anemptycontainer onthe shelvesin the storeDentrixdownAte food fromthe breakroom that wasprobably waypast its primePt calls tocx /reschedule:has CovidPt lefttrash inwaitingroomFielded call by ptor another dentaloffice asking forrecords to beforwardedVerifiedInsPt outofbenefitsGothead bitoff by ptBack staff didnotpost correctly:wrong Dr,missing tx, etcPt makescommentabout hownumb theyarePt tries tocome aroundto your sideof the deskAnxiousAnnieKrabbyKarenScheduledNPBack staff asksyou what theirpt’s name isbecause theyforgot on theirway to get themHelped ateammatecompletea taskEmptiedthedishwasherPt asks for TB,paste,Prevident,whitening, etcwhen they getto the frontPrinter outof paperor haspaper jamPt certain theydon’towe anything andyou have toexplain why,indeed, they doEncouraged /complimenteda teammateScheduledoutstandingtxYou andpt share abirthday!SweetSusannaPt tells you they don’thave preference forappt day/time untilyou offer a day/timeand suddenly it hasto be on aWednesday at3:00pm. Etc.Pt tells aninappropriatejoke/makesinappropriatecommentSigned ptup forKleer PlanMade it throughan entire lunchbreak w/outtalking aboutwork!Caughtsomeonetalking tothemselvesParticipatedin Bex’sWhite Boardof Fun &Inspiration!Back staffdidn’t posttheir pt towalkoutCignaPt cancelswithin 2hours ofappt time Gave ptdirectionsto officePt hasquestionsabout whythey need txPt did notalert us toins changebefore theirapptObnoxiousOscarPhonesdownFound anemptycontainer onthe shelvesin the storeDentrixdownAte food fromthe breakroom that wasprobably waypast its primePt calls tocx /reschedule:has CovidPt lefttrash inwaitingroomFielded call by ptor another dentaloffice asking forrecords to beforwardedVerifiedInsPt outofbenefitsGothead bitoff by ptBack staff didnotpost correctly:wrong Dr,missing tx, etcPt makescommentabout hownumb theyarePt tries tocome aroundto your sideof the deskAnxiousAnnieKrabbyKarenScheduledNPBack staff asksyou what theirpt’s name isbecause theyforgot on theirway to get themHelped ateammatecompletea taskEmptiedthedishwasherPt asks for TB,paste,Prevident,whitening, etcwhen they getto the frontPrinter outof paperor haspaper jamPt certain theydon’towe anything andyou have toexplain why,indeed, they do

ADG Bingo: Front Staff - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encouraged / complimented a teammate
  2. Scheduled outstanding tx
  3. You and pt share a birthday!
  4. Sweet Susanna
  5. Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
  6. Pt tells an inappropriate joke/makes inappropriate comment
  7. Signed pt up for Kleer Plan
  8. Made it through an entire lunch break w/out talking about work!
  9. Caught someone talking to themselves
  10. Participated in Bex’s White Board of Fun & Inspiration!
  11. Back staff didn’t post their pt to walkout
  12. Cigna
  13. Pt cancels within 2 hours of appt time
  14. Gave pt directions to office
  15. Pt has questions about why they need tx
  16. Pt did not alert us to ins change before their appt
  17. Obnoxious Oscar
  18. Phones down
  19. Found an empty container on the shelves in the store
  20. Dentrix down
  21. Ate food from the break room that was probably way past its prime
  22. Pt calls to cx / reschedule: has Covid
  23. Pt left trash in waiting room
  24. Fielded call by pt or another dental office asking for records to be forwarded
  25. Verified Ins
  26. Pt out of benefits
  27. Got head bit off by pt
  28. Back staff did not post correctly: wrong Dr, missing tx, etc
  29. Pt makes comment about how numb they are
  30. Pt tries to come around to your side of the desk
  31. Anxious Annie
  32. Krabby Karen
  33. Scheduled NP
  34. Back staff asks you what their pt’s name is because they forgot on their way to get them
  35. Helped a teammate complete a task
  36. Emptied the dishwasher
  37. Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
  38. Printer out of paper or has paper jam
  39. Pt certain they don’t owe anything and you have to explain why, indeed, they do