(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt tries to come around to your side of the desk
Pt certain they don’t
owe anything and
you have to explain why, indeed, they do
Back staff asks you what their pt’s name is because they forgot on their way to get them
Scheduled NP
Verified Ins
Fielded call by pt
or another dental office asking for records to be forwarded
Pt cancels within 2 hours of appt time
Helped a teammate complete a task
Emptied the dishwasher
Cigna
Ate food from
the break room that was probably way past its prime
Gave pt directions to office
Phones down
You and pt share a birthday!
Made it through an entire lunch break w/out talking about work!
Signed pt up for Kleer Plan
Participated in Bex’s White Board of Fun & Inspiration!
Dentrix down
Scheduled outstanding tx
Encouraged /
complimented a teammate
Back staff did not
post correctly: wrong Dr, missing tx, etc
Pt left trash in waiting room
Found an empty container on the shelves in the store
Obnoxious Oscar
Krabby Karen
Pt makes comment about how numb they are
Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
Pt tells an inappropriate joke/makes inappropriate comment
Pt did not alert us to ins change before their appt
Anxious Annie
Pt has questions about why they need tx
Back staff didn’t post their pt to walkout
Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
