Ate food fromthe breakroom that wasprobably waypast its primePt tells aninappropriatejoke/makesinappropriatecommentScheduledoutstandingtxYou andpt share abirthday!Fielded call by ptor another dentaloffice asking forrecords to beforwardedObnoxiousOscarAnxiousAnnieVerifiedInsCaughtsomeonetalking tothemselvesMade it throughan entire lunchbreak w/outtalking aboutwork!Signed ptup forKleer PlanGothead bitoff by ptPt calls tocx /reschedule:has CovidPt certain theydon’towe anything andyou have toexplain why,indeed, they doPt cancelswithin 2hours ofappt time Participatedin Bex’sWhite Boardof Fun &Inspiration!PhonesdownPt hasquestionsabout whythey need txHelped ateammatecompletea taskBack staff didnotpost correctly:wrong Dr,missing tx, etcEmptiedthedishwasherPt did notalert us toins changebefore theirapptPrinter outof paperor haspaper jamFound anemptycontainer onthe shelvesin the storeScheduledNPPt tells you they don’thave preference forappt day/time untilyou offer a day/timeand suddenly it hasto be on aWednesday at3:00pm. Etc.KrabbyKarenBack staff asksyou what theirpt’s name isbecause theyforgot on theirway to get themPt lefttrash inwaitingroomDentrixdownGave ptdirectionsto officeEncouraged /complimenteda teammateSweetSusannaPt asks for TB,paste,Prevident,whitening, etcwhen they getto the frontBack staffdidn’t posttheir pt towalkoutPt outofbenefitsCignaPt makescommentabout hownumb theyarePt tries tocome aroundto your sideof the deskAte food fromthe breakroom that wasprobably waypast its primePt tells aninappropriatejoke/makesinappropriatecommentScheduledoutstandingtxYou andpt share abirthday!Fielded call by ptor another dentaloffice asking forrecords to beforwardedObnoxiousOscarAnxiousAnnieVerifiedInsCaughtsomeonetalking tothemselvesMade it throughan entire lunchbreak w/outtalking aboutwork!Signed ptup forKleer PlanGothead bitoff by ptPt calls tocx /reschedule:has CovidPt certain theydon’towe anything andyou have toexplain why,indeed, they doPt cancelswithin 2hours ofappt time Participatedin Bex’sWhite Boardof Fun &Inspiration!PhonesdownPt hasquestionsabout whythey need txHelped ateammatecompletea taskBack staff didnotpost correctly:wrong Dr,missing tx, etcEmptiedthedishwasherPt did notalert us toins changebefore theirapptPrinter outof paperor haspaper jamFound anemptycontainer onthe shelvesin the storeScheduledNPPt tells you they don’thave preference forappt day/time untilyou offer a day/timeand suddenly it hasto be on aWednesday at3:00pm. Etc.KrabbyKarenBack staff asksyou what theirpt’s name isbecause theyforgot on theirway to get themPt lefttrash inwaitingroomDentrixdownGave ptdirectionsto officeEncouraged /complimenteda teammateSweetSusannaPt asks for TB,paste,Prevident,whitening, etcwhen they getto the frontBack staffdidn’t posttheir pt towalkoutPt outofbenefitsCignaPt makescommentabout hownumb theyarePt tries tocome aroundto your sideof the desk

ADG Bingo: Front Staff - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ate food from the break room that was probably way past its prime
  2. Pt tells an inappropriate joke/makes inappropriate comment
  3. Scheduled outstanding tx
  4. You and pt share a birthday!
  5. Fielded call by pt or another dental office asking for records to be forwarded
  6. Obnoxious Oscar
  7. Anxious Annie
  8. Verified Ins
  9. Caught someone talking to themselves
  10. Made it through an entire lunch break w/out talking about work!
  11. Signed pt up for Kleer Plan
  12. Got head bit off by pt
  13. Pt calls to cx / reschedule: has Covid
  14. Pt certain they don’t owe anything and you have to explain why, indeed, they do
  15. Pt cancels within 2 hours of appt time
  16. Participated in Bex’s White Board of Fun & Inspiration!
  17. Phones down
  18. Pt has questions about why they need tx
  19. Helped a teammate complete a task
  20. Back staff did not post correctly: wrong Dr, missing tx, etc
  21. Emptied the dishwasher
  22. Pt did not alert us to ins change before their appt
  23. Printer out of paper or has paper jam
  24. Found an empty container on the shelves in the store
  25. Scheduled NP
  26. Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
  27. Krabby Karen
  28. Back staff asks you what their pt’s name is because they forgot on their way to get them
  29. Pt left trash in waiting room
  30. Dentrix down
  31. Gave pt directions to office
  32. Encouraged / complimented a teammate
  33. Sweet Susanna
  34. Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
  35. Back staff didn’t post their pt to walkout
  36. Pt out of benefits
  37. Cigna
  38. Pt makes comment about how numb they are
  39. Pt tries to come around to your side of the desk