(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Found an empty container on the shelves in the store
Phones down
Sweet Susanna
Cigna
Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
Pt cancels within 2 hours of appt time
Pt calls to cx / reschedule: has Covid
Helped a teammate complete a task
Krabby Karen
Ate food from
the break room that was probably way past its prime
Got head bit off by pt
Encouraged /
complimented a teammate
Pt out of benefits
Back staff didn’t post their pt to walkout
Pt has questions about why they need tx
Emptied the dishwasher
Obnoxious Oscar
Scheduled outstanding tx
Participated in Bex’s White Board of Fun & Inspiration!
Dentrix down
Anxious Annie
Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
Pt tries to come around to your side of the desk
Fielded call by pt
or another dental office asking for records to be forwarded
Verified Ins
Gave pt directions to office
Made it through an entire lunch break w/out talking about work!
Pt did not alert us to ins change before their appt
Caught someone talking to themselves
Scheduled NP
Pt tells an inappropriate joke/makes inappropriate comment
Pt left trash in waiting room
Back staff did not
post correctly: wrong Dr, missing tx, etc
Signed pt up for Kleer Plan
Back staff asks you what their pt’s name is because they forgot on their way to get them
Pt makes comment about how numb they are
Printer out of paper or has paper jam
You and pt share a birthday!
Pt certain they don’t
owe anything and
you have to explain why, indeed, they do
