(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fielded call by pt
or another dental office asking for records to be forwarded
Anxious Annie
Caught someone talking to themselves
Dentrix down
Got head bit off by pt
Pt makes comment about how numb they are
Ate food from
the break room that was probably way past its prime
Signed pt up for Kleer Plan
Pt did not alert us to ins change before their appt
Back staff did not
post correctly: wrong Dr, missing tx, etc
Obnoxious Oscar
Pt certain they don’t
owe anything and
you have to explain why, indeed, they do
Back staff didn’t post their pt to walkout
Gave pt directions to office
Emptied the dishwasher
Scheduled NP
Pt left trash in waiting room
You and pt share a birthday!
Helped a teammate complete a task
Krabby Karen
Pt has questions about why they need tx
Pt tells you they don’t have preference for appt day/time until you offer a day/time and suddenly it has to be on a Wednesday at 3:00pm. Etc.
Scheduled outstanding tx
Phones down
Sweet Susanna
Verified Ins
Pt asks for TB, paste, Prevident, whitening, etc when they get to the front
Back staff asks you what their pt’s name is because they forgot on their way to get them
Pt out of benefits
Cigna
Encouraged /
complimented a teammate
Pt calls to cx / reschedule: has Covid
Made it through an entire lunch break w/out talking about work!
Printer out of paper or has paper jam
Pt tells an inappropriate joke/makes inappropriate comment
Pt tries to come around to your side of the desk
Pt cancels within 2 hours of appt time
Participated in Bex’s White Board of Fun & Inspiration!
Found an empty container on the shelves in the store
