This bingo card has a free space and 26 words: Post ORR no changes #, Reviewed calls, Closed 2 cases today, 3rd Party case, Claim reversal Approved, RBT, Heard great customer serv call, Closed 2 cases today!, Heard a pet in the background of a call, No changes needed from ORR, Contact legal, Sent 2 cases to ORR today, Zelle, Wrote 3 letters, Credited MSF, Contact customer 1st try/intro, Receive Kudos from a customer, Awesome resolution call, Resolution on first call, case with a claim, Cross lob case, Sent a peer an ecard, Standard Case, NPS survey case, Made a customers day great and Worked case in 2 days.
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