Reviewedcalls  Heard a petin thebackgroundof a call AwesomeresolutioncallStandardCase Nochangesneededfrom ORR RBTReceiveKudosfrom acustomerClosed2 casestoday Made acustomersday greatContactcustomer1sttry/intro Heard greatcustomerserv call  3rdPartycase Resolutionon first callPost ORRnochanges# CreditedMSFSent apeer anecard ClaimreversalApproved  Closed2 casestoday!Wrote3lettersNPSsurveycase ContactlegalWorkedcase in2 daysCrosslobcase Zellecasewith aclaim Sent 2cases toORRtoday Reviewedcalls  Heard a petin thebackgroundof a call AwesomeresolutioncallStandardCase Nochangesneededfrom ORR RBTReceiveKudosfrom acustomerClosed2 casestoday Made acustomersday greatContactcustomer1sttry/intro Heard greatcustomerserv call  3rdPartycase Resolutionon first callPost ORRnochanges# CreditedMSFSent apeer anecard ClaimreversalApproved  Closed2 casestoday!Wrote3lettersNPSsurveycase ContactlegalWorkedcase in2 daysCrosslobcase Zellecasewith aclaim Sent 2cases toORRtoday 

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed calls
  2. Heard a pet in the background of a call
  3. Awesome resolution call
  4. Standard Case
  5. No changes needed from ORR
  6. RBT
  7. Receive Kudos from a customer
  8. Closed 2 cases today
  9. Made a customers day great
  10. Contact customer 1st try/intro
  11. Heard great customer serv call
  12. 3rd Party case
  13. Resolution on first call
  14. Post ORR no changes #
  15. Credited MSF
  16. Sent a peer an ecard
  17. Claim reversal Approved
  18. Closed 2 cases today!
  19. Wrote 3 letters
  20. NPS survey case
  21. Contact legal
  22. Worked case in 2 days
  23. Cross lob case
  24. Zelle
  25. case with a claim
  26. Sent 2 cases to ORR today