NPSsurveycase Crosslobcase ClaimreversalApproved  3rdPartycase Closed2 casestoday CreditedMSFReceiveKudosfrom acustomerAwesomeresolutioncallPost ORRnochanges# casewith aclaim Heard greatcustomerserv call  ContactlegalWrote3lettersContactcustomer1sttry/intro Resolutionon first callSent apeer anecard Workedcase in2 daysReviewedcalls  Heard a petin thebackgroundof a call Sent 2cases toORRtoday ZelleMade acustomersday greatClosed2 casestoday!Nochangesneededfrom ORR StandardCase RBTNPSsurveycase Crosslobcase ClaimreversalApproved  3rdPartycase Closed2 casestoday CreditedMSFReceiveKudosfrom acustomerAwesomeresolutioncallPost ORRnochanges# casewith aclaim Heard greatcustomerserv call  ContactlegalWrote3lettersContactcustomer1sttry/intro Resolutionon first callSent apeer anecard Workedcase in2 daysReviewedcalls  Heard a petin thebackgroundof a call Sent 2cases toORRtoday ZelleMade acustomersday greatClosed2 casestoday!Nochangesneededfrom ORR StandardCase RBT

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NPS survey case
  2. Cross lob case
  3. Claim reversal Approved
  4. 3rd Party case
  5. Closed 2 cases today
  6. Credited MSF
  7. Receive Kudos from a customer
  8. Awesome resolution call
  9. Post ORR no changes #
  10. case with a claim
  11. Heard great customer serv call
  12. Contact legal
  13. Wrote 3 letters
  14. Contact customer 1st try/intro
  15. Resolution on first call
  16. Sent a peer an ecard
  17. Worked case in 2 days
  18. Reviewed calls
  19. Heard a pet in the background of a call
  20. Sent 2 cases to ORR today
  21. Zelle
  22. Made a customers day great
  23. Closed 2 cases today!
  24. No changes needed from ORR
  25. Standard Case
  26. RBT