RBTReviewedcalls  Crosslobcase Sent 2cases toORRtoday ZelleClosed2 casestoday!Closed2 casestoday Post ORRnochanges# casewith aclaim Resolutionon first call3rdPartycase Made acustomersday greatSent apeer anecard Wrote3lettersNPSsurveycase Heard a petin thebackgroundof a call Nochangesneededfrom ORR AwesomeresolutioncallCreditedMSFReceiveKudosfrom acustomerHeard greatcustomerserv call  Workedcase in2 daysStandardCase ClaimreversalApproved  Contactcustomer1sttry/intro ContactlegalRBTReviewedcalls  Crosslobcase Sent 2cases toORRtoday ZelleClosed2 casestoday!Closed2 casestoday Post ORRnochanges# casewith aclaim Resolutionon first call3rdPartycase Made acustomersday greatSent apeer anecard Wrote3lettersNPSsurveycase Heard a petin thebackgroundof a call Nochangesneededfrom ORR AwesomeresolutioncallCreditedMSFReceiveKudosfrom acustomerHeard greatcustomerserv call  Workedcase in2 daysStandardCase ClaimreversalApproved  Contactcustomer1sttry/intro Contactlegal

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RBT
  2. Reviewed calls
  3. Cross lob case
  4. Sent 2 cases to ORR today
  5. Zelle
  6. Closed 2 cases today!
  7. Closed 2 cases today
  8. Post ORR no changes #
  9. case with a claim
  10. Resolution on first call
  11. 3rd Party case
  12. Made a customers day great
  13. Sent a peer an ecard
  14. Wrote 3 letters
  15. NPS survey case
  16. Heard a pet in the background of a call
  17. No changes needed from ORR
  18. Awesome resolution call
  19. Credited MSF
  20. Receive Kudos from a customer
  21. Heard great customer serv call
  22. Worked case in 2 days
  23. Standard Case
  24. Claim reversal Approved
  25. Contact customer 1st try/intro
  26. Contact legal