Heard a petin thebackgroundof a call Crosslobcase ContactlegalSent apeer anecard AwesomeresolutioncallNochangesneededfrom ORR casewith aclaim RBTClosed2 casestoday Made acustomersday greatCreditedMSFReceiveKudosfrom acustomer3rdPartycase Sent 2cases toORRtoday Contactcustomer1sttry/intro Reviewedcalls  Workedcase in2 daysNPSsurveycase Closed2 casestoday!Wrote3lettersZelleHeard greatcustomerserv call  StandardCase ClaimreversalApproved  Post ORRnochanges# Resolutionon first callHeard a petin thebackgroundof a call Crosslobcase ContactlegalSent apeer anecard AwesomeresolutioncallNochangesneededfrom ORR casewith aclaim RBTClosed2 casestoday Made acustomersday greatCreditedMSFReceiveKudosfrom acustomer3rdPartycase Sent 2cases toORRtoday Contactcustomer1sttry/intro Reviewedcalls  Workedcase in2 daysNPSsurveycase Closed2 casestoday!Wrote3lettersZelleHeard greatcustomerserv call  StandardCase ClaimreversalApproved  Post ORRnochanges# Resolutionon first call

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heard a pet in the background of a call
  2. Cross lob case
  3. Contact legal
  4. Sent a peer an ecard
  5. Awesome resolution call
  6. No changes needed from ORR
  7. case with a claim
  8. RBT
  9. Closed 2 cases today
  10. Made a customers day great
  11. Credited MSF
  12. Receive Kudos from a customer
  13. 3rd Party case
  14. Sent 2 cases to ORR today
  15. Contact customer 1st try/intro
  16. Reviewed calls
  17. Worked case in 2 days
  18. NPS survey case
  19. Closed 2 cases today!
  20. Wrote 3 letters
  21. Zelle
  22. Heard great customer serv call
  23. Standard Case
  24. Claim reversal Approved
  25. Post ORR no changes #
  26. Resolution on first call