Made acustomersday greatResolutionon first callPost ORRnochanges# ClaimreversalApproved  Closed2 casestoday NPSsurveycase ReceiveKudosfrom acustomerHeard greatcustomerserv call  3rdPartycase CreditedMSFAwesomeresolutioncallWrote3lettersZelleRBTWorkedcase in2 daysStandardCase Sent apeer anecard Heard a petin thebackgroundof a call Nochangesneededfrom ORR Sent 2cases toORRtoday casewith aclaim Reviewedcalls  Crosslobcase ContactlegalContactcustomer1sttry/intro Closed2 casestoday!Made acustomersday greatResolutionon first callPost ORRnochanges# ClaimreversalApproved  Closed2 casestoday NPSsurveycase ReceiveKudosfrom acustomerHeard greatcustomerserv call  3rdPartycase CreditedMSFAwesomeresolutioncallWrote3lettersZelleRBTWorkedcase in2 daysStandardCase Sent apeer anecard Heard a petin thebackgroundof a call Nochangesneededfrom ORR Sent 2cases toORRtoday casewith aclaim Reviewedcalls  Crosslobcase ContactlegalContactcustomer1sttry/intro Closed2 casestoday!

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a customers day great
  2. Resolution on first call
  3. Post ORR no changes #
  4. Claim reversal Approved
  5. Closed 2 cases today
  6. NPS survey case
  7. Receive Kudos from a customer
  8. Heard great customer serv call
  9. 3rd Party case
  10. Credited MSF
  11. Awesome resolution call
  12. Wrote 3 letters
  13. Zelle
  14. RBT
  15. Worked case in 2 days
  16. Standard Case
  17. Sent a peer an ecard
  18. Heard a pet in the background of a call
  19. No changes needed from ORR
  20. Sent 2 cases to ORR today
  21. case with a claim
  22. Reviewed calls
  23. Cross lob case
  24. Contact legal
  25. Contact customer 1st try/intro
  26. Closed 2 cases today!