CreditedMSFClosed2 casestoday StandardCase Closed2 casestoday!Resolutionon first callCrosslobcase Made acustomersday great3rdPartycase ZelleSent 2cases toORRtoday Contactcustomer1sttry/intro Post ORRnochanges# AwesomeresolutioncallNochangesneededfrom ORR Reviewedcalls  NPSsurveycase Wrote3lettersRBTHeard greatcustomerserv call  Heard a petin thebackgroundof a call Workedcase in2 daysReceiveKudosfrom acustomercasewith aclaim Sent apeer anecard ClaimreversalApproved  ContactlegalCreditedMSFClosed2 casestoday StandardCase Closed2 casestoday!Resolutionon first callCrosslobcase Made acustomersday great3rdPartycase ZelleSent 2cases toORRtoday Contactcustomer1sttry/intro Post ORRnochanges# AwesomeresolutioncallNochangesneededfrom ORR Reviewedcalls  NPSsurveycase Wrote3lettersRBTHeard greatcustomerserv call  Heard a petin thebackgroundof a call Workedcase in2 daysReceiveKudosfrom acustomercasewith aclaim Sent apeer anecard ClaimreversalApproved  Contactlegal

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Credited MSF
  2. Closed 2 cases today
  3. Standard Case
  4. Closed 2 cases today!
  5. Resolution on first call
  6. Cross lob case
  7. Made a customers day great
  8. 3rd Party case
  9. Zelle
  10. Sent 2 cases to ORR today
  11. Contact customer 1st try/intro
  12. Post ORR no changes #
  13. Awesome resolution call
  14. No changes needed from ORR
  15. Reviewed calls
  16. NPS survey case
  17. Wrote 3 letters
  18. RBT
  19. Heard great customer serv call
  20. Heard a pet in the background of a call
  21. Worked case in 2 days
  22. Receive Kudos from a customer
  23. case with a claim
  24. Sent a peer an ecard
  25. Claim reversal Approved
  26. Contact legal