Awesome resolution call 3rd Party case Heard a pet in the background of a call Receive Kudos from a customer Contact customer 1st try/intro Post ORR no changes # No changes needed from ORR Contact legal RBT Reviewed calls Worked case in 2 days Closed 2 cases today! Cross lob case Standard Case Zelle NPS survey case Closed 2 cases today Heard great customer serv call Credited MSF Wrote 3 letters case with a claim Claim reversal Approved Sent 2 cases to ORR today Sent a peer an ecard Made a customers day great Resolution on first call Awesome resolution call 3rd Party case Heard a pet in the background of a call Receive Kudos from a customer Contact customer 1st try/intro Post ORR no changes # No changes needed from ORR Contact legal RBT Reviewed calls Worked case in 2 days Closed 2 cases today! Cross lob case Standard Case Zelle NPS survey case Closed 2 cases today Heard great customer serv call Credited MSF Wrote 3 letters case with a claim Claim reversal Approved Sent 2 cases to ORR today Sent a peer an ecard Made a customers day great Resolution on first call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Awesome resolution call
3rd
Party case
Heard a pet in the background of a call
Receive Kudos from a customer
Contact customer 1st try/intro
Post ORR no changes
#
No changes needed from ORR
Contact legal
RBT
Reviewed calls
Worked case in 2 days
Closed 2 cases today!
Cross lob case
Standard
Case
Zelle
NPS survey case
Closed 2 cases today
Heard great customer serv call
Credited MSF
Wrote 3 letters
case with a claim
Claim reversal Approved
Sent 2 cases to ORR today
Sent a peer an ecard
Made a customers day great
Resolution on first call