Resolutionon first callReceiveKudosfrom acustomerHeard greatcustomerserv call  Contactcustomer1sttry/intro Closed2 casestoday Closed2 casestoday!Workedcase in2 daysCrosslobcase ClaimreversalApproved  Wrote3lettersSent 2cases toORRtoday StandardCase ContactlegalReviewedcalls  3rdPartycase ZelleSent apeer anecard AwesomeresolutioncallNochangesneededfrom ORR NPSsurveycase Post ORRnochanges# CreditedMSFMade acustomersday greatHeard a petin thebackgroundof a call RBTcasewith aclaim Resolutionon first callReceiveKudosfrom acustomerHeard greatcustomerserv call  Contactcustomer1sttry/intro Closed2 casestoday Closed2 casestoday!Workedcase in2 daysCrosslobcase ClaimreversalApproved  Wrote3lettersSent 2cases toORRtoday StandardCase ContactlegalReviewedcalls  3rdPartycase ZelleSent apeer anecard AwesomeresolutioncallNochangesneededfrom ORR NPSsurveycase Post ORRnochanges# CreditedMSFMade acustomersday greatHeard a petin thebackgroundof a call RBTcasewith aclaim 

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolution on first call
  2. Receive Kudos from a customer
  3. Heard great customer serv call
  4. Contact customer 1st try/intro
  5. Closed 2 cases today
  6. Closed 2 cases today!
  7. Worked case in 2 days
  8. Cross lob case
  9. Claim reversal Approved
  10. Wrote 3 letters
  11. Sent 2 cases to ORR today
  12. Standard Case
  13. Contact legal
  14. Reviewed calls
  15. 3rd Party case
  16. Zelle
  17. Sent a peer an ecard
  18. Awesome resolution call
  19. No changes needed from ORR
  20. NPS survey case
  21. Post ORR no changes #
  22. Credited MSF
  23. Made a customers day great
  24. Heard a pet in the background of a call
  25. RBT
  26. case with a claim