StandardCase NPSsurveycase Contactlegalcasewith aclaim ClaimreversalApproved  Awesomeresolutioncall3rdPartycase Wrote3lettersClosed2 casestoday!RBTHeard a petin thebackgroundof a call Sent 2cases toORRtoday Contactcustomer1sttry/intro CreditedMSFReviewedcalls  Heard greatcustomerserv call  Made acustomersday greatReceiveKudosfrom acustomerClosed2 casestoday Resolutionon first callPost ORRnochanges# ZelleCrosslobcase Sent apeer anecard Workedcase in2 daysNochangesneededfrom ORR StandardCase NPSsurveycase Contactlegalcasewith aclaim ClaimreversalApproved  Awesomeresolutioncall3rdPartycase Wrote3lettersClosed2 casestoday!RBTHeard a petin thebackgroundof a call Sent 2cases toORRtoday Contactcustomer1sttry/intro CreditedMSFReviewedcalls  Heard greatcustomerserv call  Made acustomersday greatReceiveKudosfrom acustomerClosed2 casestoday Resolutionon first callPost ORRnochanges# ZelleCrosslobcase Sent apeer anecard Workedcase in2 daysNochangesneededfrom ORR 

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standard Case
  2. NPS survey case
  3. Contact legal
  4. case with a claim
  5. Claim reversal Approved
  6. Awesome resolution call
  7. 3rd Party case
  8. Wrote 3 letters
  9. Closed 2 cases today!
  10. RBT
  11. Heard a pet in the background of a call
  12. Sent 2 cases to ORR today
  13. Contact customer 1st try/intro
  14. Credited MSF
  15. Reviewed calls
  16. Heard great customer serv call
  17. Made a customers day great
  18. Receive Kudos from a customer
  19. Closed 2 cases today
  20. Resolution on first call
  21. Post ORR no changes #
  22. Zelle
  23. Cross lob case
  24. Sent a peer an ecard
  25. Worked case in 2 days
  26. No changes needed from ORR