CreditedMSF3rdPartycase Sent 2cases toORRtoday StandardCase Sent apeer anecard NPSsurveycase Wrote3lettersClosed2 casestoday!ZelleMade acustomersday greatCrosslobcase Contactcustomer1sttry/intro Resolutionon first callcasewith aclaim Post ORRnochanges# RBTWorkedcase in2 daysAwesomeresolutioncallNochangesneededfrom ORR Heard a petin thebackgroundof a call Closed2 casestoday Reviewedcalls  Heard greatcustomerserv call  ReceiveKudosfrom acustomerClaimreversalApproved  ContactlegalCreditedMSF3rdPartycase Sent 2cases toORRtoday StandardCase Sent apeer anecard NPSsurveycase Wrote3lettersClosed2 casestoday!ZelleMade acustomersday greatCrosslobcase Contactcustomer1sttry/intro Resolutionon first callcasewith aclaim Post ORRnochanges# RBTWorkedcase in2 daysAwesomeresolutioncallNochangesneededfrom ORR Heard a petin thebackgroundof a call Closed2 casestoday Reviewedcalls  Heard greatcustomerserv call  ReceiveKudosfrom acustomerClaimreversalApproved  Contactlegal

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Credited MSF
  2. 3rd Party case
  3. Sent 2 cases to ORR today
  4. Standard Case
  5. Sent a peer an ecard
  6. NPS survey case
  7. Wrote 3 letters
  8. Closed 2 cases today!
  9. Zelle
  10. Made a customers day great
  11. Cross lob case
  12. Contact customer 1st try/intro
  13. Resolution on first call
  14. case with a claim
  15. Post ORR no changes #
  16. RBT
  17. Worked case in 2 days
  18. Awesome resolution call
  19. No changes needed from ORR
  20. Heard a pet in the background of a call
  21. Closed 2 cases today
  22. Reviewed calls
  23. Heard great customer serv call
  24. Receive Kudos from a customer
  25. Claim reversal Approved
  26. Contact legal