Contactcustomer1sttry/intro Sent apeer anecard StandardCase Post ORRnochanges# Wrote3lettersClosed2 casestoday Reviewedcalls  Resolutionon first callCreditedMSFContactlegalHeard a petin thebackgroundof a call Workedcase in2 daysReceiveKudosfrom acustomerSent 2cases toORRtoday NPSsurveycase Heard greatcustomerserv call  Made acustomersday great3rdPartycase Nochangesneededfrom ORR casewith aclaim Closed2 casestoday!Crosslobcase ClaimreversalApproved  ZelleAwesomeresolutioncallRBTContactcustomer1sttry/intro Sent apeer anecard StandardCase Post ORRnochanges# Wrote3lettersClosed2 casestoday Reviewedcalls  Resolutionon first callCreditedMSFContactlegalHeard a petin thebackgroundof a call Workedcase in2 daysReceiveKudosfrom acustomerSent 2cases toORRtoday NPSsurveycase Heard greatcustomerserv call  Made acustomersday great3rdPartycase Nochangesneededfrom ORR casewith aclaim Closed2 casestoday!Crosslobcase ClaimreversalApproved  ZelleAwesomeresolutioncallRBT

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Contact customer 1st try/intro
  2. Sent a peer an ecard
  3. Standard Case
  4. Post ORR no changes #
  5. Wrote 3 letters
  6. Closed 2 cases today
  7. Reviewed calls
  8. Resolution on first call
  9. Credited MSF
  10. Contact legal
  11. Heard a pet in the background of a call
  12. Worked case in 2 days
  13. Receive Kudos from a customer
  14. Sent 2 cases to ORR today
  15. NPS survey case
  16. Heard great customer serv call
  17. Made a customers day great
  18. 3rd Party case
  19. No changes needed from ORR
  20. case with a claim
  21. Closed 2 cases today!
  22. Cross lob case
  23. Claim reversal Approved
  24. Zelle
  25. Awesome resolution call
  26. RBT