Standard Case NPS survey case Contact legal case with a claim Claim reversal Approved Awesome resolution call 3rd Party case Wrote 3 letters Closed 2 cases today! RBT Heard a pet in the background of a call Sent 2 cases to ORR today Contact customer 1st try/intro Credited MSF Reviewed calls Heard great customer serv call Made a customers day great Receive Kudos from a customer Closed 2 cases today Resolution on first call Post ORR no changes # Zelle Cross lob case Sent a peer an ecard Worked case in 2 days No changes needed from ORR Standard Case NPS survey case Contact legal case with a claim Claim reversal Approved Awesome resolution call 3rd Party case Wrote 3 letters Closed 2 cases today! RBT Heard a pet in the background of a call Sent 2 cases to ORR today Contact customer 1st try/intro Credited MSF Reviewed calls Heard great customer serv call Made a customers day great Receive Kudos from a customer Closed 2 cases today Resolution on first call Post ORR no changes # Zelle Cross lob case Sent a peer an ecard Worked case in 2 days No changes needed from ORR
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Standard
Case
NPS survey case
Contact legal
case with a claim
Claim reversal Approved
Awesome resolution call
3rd
Party case
Wrote 3 letters
Closed 2 cases today!
RBT
Heard a pet in the background of a call
Sent 2 cases to ORR today
Contact customer 1st try/intro
Credited MSF
Reviewed calls
Heard great customer serv call
Made a customers day great
Receive Kudos from a customer
Closed 2 cases today
Resolution on first call
Post ORR no changes
#
Zelle
Cross lob case
Sent a peer an ecard
Worked case in 2 days
No changes needed from ORR