Awesomeresolutioncall3rdPartycase Heard a petin thebackgroundof a call ReceiveKudosfrom acustomerContactcustomer1sttry/intro Post ORRnochanges# Nochangesneededfrom ORR ContactlegalRBTReviewedcalls  Workedcase in2 daysClosed2 casestoday!Crosslobcase StandardCase ZelleNPSsurveycase Closed2 casestoday Heard greatcustomerserv call  CreditedMSFWrote3letterscasewith aclaim ClaimreversalApproved  Sent 2cases toORRtoday Sent apeer anecard Made acustomersday greatResolutionon first callAwesomeresolutioncall3rdPartycase Heard a petin thebackgroundof a call ReceiveKudosfrom acustomerContactcustomer1sttry/intro Post ORRnochanges# Nochangesneededfrom ORR ContactlegalRBTReviewedcalls  Workedcase in2 daysClosed2 casestoday!Crosslobcase StandardCase ZelleNPSsurveycase Closed2 casestoday Heard greatcustomerserv call  CreditedMSFWrote3letterscasewith aclaim ClaimreversalApproved  Sent 2cases toORRtoday Sent apeer anecard Made acustomersday greatResolutionon first call

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Awesome resolution call
  2. 3rd Party case
  3. Heard a pet in the background of a call
  4. Receive Kudos from a customer
  5. Contact customer 1st try/intro
  6. Post ORR no changes #
  7. No changes needed from ORR
  8. Contact legal
  9. RBT
  10. Reviewed calls
  11. Worked case in 2 days
  12. Closed 2 cases today!
  13. Cross lob case
  14. Standard Case
  15. Zelle
  16. NPS survey case
  17. Closed 2 cases today
  18. Heard great customer serv call
  19. Credited MSF
  20. Wrote 3 letters
  21. case with a claim
  22. Claim reversal Approved
  23. Sent 2 cases to ORR today
  24. Sent a peer an ecard
  25. Made a customers day great
  26. Resolution on first call