Nochangesneededfrom ORR Heard a petin thebackgroundof a call RBTResolutionon first callcasewith aclaim Workedcase in2 days3rdPartycase Made acustomersday greatSent 2cases toORRtoday CreditedMSFCrosslobcase StandardCase ZelleReceiveKudosfrom acustomerHeard greatcustomerserv call  Closed2 casestoday!Post ORRnochanges# ContactlegalNPSsurveycase Sent apeer anecard Closed2 casestoday AwesomeresolutioncallContactcustomer1sttry/intro ClaimreversalApproved  Wrote3lettersReviewedcalls  Nochangesneededfrom ORR Heard a petin thebackgroundof a call RBTResolutionon first callcasewith aclaim Workedcase in2 days3rdPartycase Made acustomersday greatSent 2cases toORRtoday CreditedMSFCrosslobcase StandardCase ZelleReceiveKudosfrom acustomerHeard greatcustomerserv call  Closed2 casestoday!Post ORRnochanges# ContactlegalNPSsurveycase Sent apeer anecard Closed2 casestoday AwesomeresolutioncallContactcustomer1sttry/intro ClaimreversalApproved  Wrote3lettersReviewedcalls  

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No changes needed from ORR
  2. Heard a pet in the background of a call
  3. RBT
  4. Resolution on first call
  5. case with a claim
  6. Worked case in 2 days
  7. 3rd Party case
  8. Made a customers day great
  9. Sent 2 cases to ORR today
  10. Credited MSF
  11. Cross lob case
  12. Standard Case
  13. Zelle
  14. Receive Kudos from a customer
  15. Heard great customer serv call
  16. Closed 2 cases today!
  17. Post ORR no changes #
  18. Contact legal
  19. NPS survey case
  20. Sent a peer an ecard
  21. Closed 2 cases today
  22. Awesome resolution call
  23. Contact customer 1st try/intro
  24. Claim reversal Approved
  25. Wrote 3 letters
  26. Reviewed calls