ReceiveKudosfrom acustomerSent 2cases toORRtoday ZelleWrote3lettersAwesomeresolutioncallNPSsurveycase Closed2 casestoday Crosslobcase ContactlegalResolutionon first callcasewith aclaim Heard greatcustomerserv call  RBTStandardCase ClaimreversalApproved  Sent apeer anecard Post ORRnochanges# Reviewedcalls  Nochangesneededfrom ORR 3rdPartycase CreditedMSFClosed2 casestoday!Made acustomersday greatWorkedcase in2 daysContactcustomer1sttry/intro Heard a petin thebackgroundof a call ReceiveKudosfrom acustomerSent 2cases toORRtoday ZelleWrote3lettersAwesomeresolutioncallNPSsurveycase Closed2 casestoday Crosslobcase ContactlegalResolutionon first callcasewith aclaim Heard greatcustomerserv call  RBTStandardCase ClaimreversalApproved  Sent apeer anecard Post ORRnochanges# Reviewedcalls  Nochangesneededfrom ORR 3rdPartycase CreditedMSFClosed2 casestoday!Made acustomersday greatWorkedcase in2 daysContactcustomer1sttry/intro Heard a petin thebackgroundof a call 

Customer service EO bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive Kudos from a customer
  2. Sent 2 cases to ORR today
  3. Zelle
  4. Wrote 3 letters
  5. Awesome resolution call
  6. NPS survey case
  7. Closed 2 cases today
  8. Cross lob case
  9. Contact legal
  10. Resolution on first call
  11. case with a claim
  12. Heard great customer serv call
  13. RBT
  14. Standard Case
  15. Claim reversal Approved
  16. Sent a peer an ecard
  17. Post ORR no changes #
  18. Reviewed calls
  19. No changes needed from ORR
  20. 3rd Party case
  21. Credited MSF
  22. Closed 2 cases today!
  23. Made a customers day great
  24. Worked case in 2 days
  25. Contact customer 1st try/intro
  26. Heard a pet in the background of a call