No changes needed from ORR Heard a pet in the background of a call RBT Resolution on first call case with a claim Worked case in 2 days 3rd Party case Made a customers day great Sent 2 cases to ORR today Credited MSF Cross lob case Standard Case Zelle Receive Kudos from a customer Heard great customer serv call Closed 2 cases today! Post ORR no changes # Contact legal NPS survey case Sent a peer an ecard Closed 2 cases today Awesome resolution call Contact customer 1st try/intro Claim reversal Approved Wrote 3 letters Reviewed calls No changes needed from ORR Heard a pet in the background of a call RBT Resolution on first call case with a claim Worked case in 2 days 3rd Party case Made a customers day great Sent 2 cases to ORR today Credited MSF Cross lob case Standard Case Zelle Receive Kudos from a customer Heard great customer serv call Closed 2 cases today! Post ORR no changes # Contact legal NPS survey case Sent a peer an ecard Closed 2 cases today Awesome resolution call Contact customer 1st try/intro Claim reversal Approved Wrote 3 letters Reviewed calls
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No changes needed from ORR
Heard a pet in the background of a call
RBT
Resolution on first call
case with a claim
Worked case in 2 days
3rd
Party case
Made a customers day great
Sent 2 cases to ORR today
Credited MSF
Cross lob case
Standard
Case
Zelle
Receive Kudos from a customer
Heard great customer serv call
Closed 2 cases today!
Post ORR no changes
#
Contact legal
NPS survey case
Sent a peer an ecard
Closed 2 cases today
Awesome resolution call
Contact customer 1st try/intro
Claim reversal Approved
Wrote 3 letters
Reviewed calls