Responses to complaints

Responses to complaints Bingo Card
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This bingo card has 2 images and 13 words: I am grateful that you brought [the issue] to our attention., I am so sorry for the inconvenience caused., Right now, we are working on [the problem]., I have escalated this issue to senior management., Free!, We are happy to give you a refund [or a replacement]., If you’re not completely satisfied, do not hesitate to contact me., We value your custom., I assure you that we take customer feedback seriously., On behalf of the company, please accept our sincerest apologies for [the issue]., We trust that you will find this a satisfactory response., I will contact you on [date] when I have more information. and We will endeavour to find out what’s causing [the problem]..

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