(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Right now, we are working on [the problem].
If you’re not completely satisfied, do not hesitate to contact me.
We will endeavour to find out what’s causing [the problem].
I assure you that we take customer feedback seriously.
I will contact you on [date] when I have more information.
I have escalated this issue to senior management.
We trust that you will find this a satisfactory response.
On behalf of the company, please accept our sincerest apologies for [the issue].
I am grateful that you brought [the issue] to our attention.
Free!
We are happy to give you a refund [or a replacement].
