This bingo card has a free space and 24 words: email containing "I did not place an order", "Great Customer Service" IB call, Damaged Product Case, OB follow up for new purchase at VH but on active a/s, Stop Shipment Case, Deceased Pet call :((, 2 x Delayed a/s, 5 OB calls, Did not receive order/Lost Shipment Case, Logged and responded to Fwd Portal Msg, 2 x Call transfer to HC to place new order, Unable to login website- reset password, emailed updated invoice, Reviewed dosing/freq and adjusted a/s, Update Address, 2 x "Saved" a/s with discount or delay, 2 x Expedite a/s, Logged HC response email and forwarded, Merged Record w/ Duplicate, IB call- received confirm email- unaware of a/s, email reply to the "Do-Not-Reply" email, reviewed reminder method phone vs email, "Great Customer Service" email and Update Credit Card.
Health Coach | Contact Center BINGO! | Fun Day | Customer Service | Customer Service Bingo
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