Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 x Delayed a/s
2. emailed updated invoice
3. Logged HC response email and forwarded
4. Deceased Pet call :((
5. 2 x Expedite a/s
6. 5 OB calls
7. Did not receive order/Lost Shipment Case
8. 2 x Call transfer to HC to place new order
9. 2 x "Saved" a/s with discount or delay
10. IB call- received confirm email- unaware of a/s
11. Update Address
12. "Great Customer Service" email
13. Stop Shipment Case
14. email containing "I did not place an order"
15. Logged and responded to Fwd Portal Msg
16. Unable to login website- reset password
17. OB follow up for new purchase at VH but on active a/s
18. "Great Customer Service" IB call
19. reviewed reminder method phone vs email
20. Damaged Product Case
21. Merged Record w/ Duplicate
22. Reviewed dosing/freq and adjusted a/s
23. Update Credit Card
24. email reply to the "Do-Not-Reply" email