Did notreceiveorder/LostShipmentCaseStopShipmentCase2 x "Saved"a/s withdiscount ordelay2 x Calltransfer toHC to placenew orderDamagedProductCase5 OBcalls2 xDelayeda/sDeceasedPet call :((IB call-receivedconfirm email-unaware ofa/sreviewedremindermethodphone vsemailUpdateAddress2 xExpeditea/sRevieweddosing/freqand adjusteda/sLogged andresponded toFwd PortalMsg"GreatCustomerService"IB callUnable tologinwebsite-resetpassword"GreatCustomerService"emailOB follow upfor newpurchase atVH but onactive a/sMergedRecord w/DuplicateLogged HCresponseemail andforwardedemail replyto the "Do-Not-Reply"emailUpdateCreditCardemailedupdatedinvoiceemailcontaining "Idid not placean order"Did notreceiveorder/LostShipmentCaseStopShipmentCase2 x "Saved"a/s withdiscount ordelay2 x Calltransfer toHC to placenew orderDamagedProductCase5 OBcalls2 xDelayeda/sDeceasedPet call :((IB call-receivedconfirm email-unaware ofa/sreviewedremindermethodphone vsemailUpdateAddress2 xExpeditea/sRevieweddosing/freqand adjusteda/sLogged andresponded toFwd PortalMsg"GreatCustomerService"IB callUnable tologinwebsite-resetpassword"GreatCustomerService"emailOB follow upfor newpurchase atVH but onactive a/sMergedRecord w/DuplicateLogged HCresponseemail andforwardedemail replyto the "Do-Not-Reply"emailUpdateCreditCardemailedupdatedinvoiceemailcontaining "Idid not placean order"

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did not receive order/Lost Shipment Case
  2. Stop Shipment Case
  3. 2 x "Saved" a/s with discount or delay
  4. 2 x Call transfer to HC to place new order
  5. Damaged Product Case
  6. 5 OB calls
  7. 2 x Delayed a/s
  8. Deceased Pet call :((
  9. IB call- received confirm email- unaware of a/s
  10. reviewed reminder method phone vs email
  11. Update Address
  12. 2 x Expedite a/s
  13. Reviewed dosing/freq and adjusted a/s
  14. Logged and responded to Fwd Portal Msg
  15. "Great Customer Service" IB call
  16. Unable to login website- reset password
  17. "Great Customer Service" email
  18. OB follow up for new purchase at VH but on active a/s
  19. Merged Record w/ Duplicate
  20. Logged HC response email and forwarded
  21. email reply to the "Do-Not-Reply" email
  22. Update Credit Card
  23. emailed updated invoice
  24. email containing "I did not place an order"