Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 x Expedite a/s
2. OB follow up for new purchase at VH but on active a/s
3. IB call- received confirm email- unaware of a/s
4. Merged Record w/ Duplicate
5. reviewed reminder method phone vs email
6. "Great Customer Service" IB call
7. 5 OB calls
8. Update Address
9. 2 x "Saved" a/s with discount or delay
10. Logged and responded to Fwd Portal Msg
11. emailed updated invoice
12. email containing "I did not place an order"
13. Reviewed dosing/freq and adjusted a/s
14. Logged HC response email and forwarded
15. Damaged Product Case
16. Unable to login website- reset password
17. email reply to the "Do-Not-Reply" email
18. Did not receive order/Lost Shipment Case
19. "Great Customer Service" email
20. Deceased Pet call :((
21. 2 x Delayed a/s
22. Stop Shipment Case
23. Update Credit Card
24. 2 x Call transfer to HC to place new order