Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 x Delayed a/s
2. 5 OB calls
3. "Great Customer Service" email
4. Update Credit Card
5. email containing "I did not place an order"
6. Deceased Pet call :((
7. 2 x "Saved" a/s with discount or delay
8. Did not receive order/Lost Shipment Case
9. Logged HC response email and forwarded
10. OB follow up for new purchase at VH but on active a/s
11. Logged and responded to Fwd Portal Msg
12. Update Address
13. 2 x Expedite a/s
14. Damaged Product Case
15. emailed updated invoice
16. Reviewed dosing/freq and adjusted a/s
17. IB call- received confirm email- unaware of a/s
18. Stop Shipment Case
19. "Great Customer Service" IB call
20. Unable to login website- reset password
21. email reply to the "Do-Not-Reply" email
22. reviewed reminder method phone vs email
23. 2 x Call transfer to HC to place new order
24. Merged Record w/ Duplicate