emailedupdatedinvoiceUpdateCreditCard2 x "Saved"a/s withdiscount ordelay2 xExpeditea/sRevieweddosing/freqand adjusteda/sUpdateAddressLogged andresponded toFwd PortalMsgDamagedProductCaseDeceasedPet call :((Did notreceiveorder/LostShipmentCaseIB call-receivedconfirm email-unaware ofa/sOB follow upfor newpurchase atVH but onactive a/s"GreatCustomerService"emailemail replyto the "Do-Not-Reply"emailemailcontaining "Idid not placean order"2 xDelayeda/sStopShipmentCaseMergedRecord w/Duplicate"GreatCustomerService"IB callreviewedremindermethodphone vsemail5 OBcallsUnable tologinwebsite-resetpassword2 x Calltransfer toHC to placenew orderLogged HCresponseemail andforwardedemailedupdatedinvoiceUpdateCreditCard2 x "Saved"a/s withdiscount ordelay2 xExpeditea/sRevieweddosing/freqand adjusteda/sUpdateAddressLogged andresponded toFwd PortalMsgDamagedProductCaseDeceasedPet call :((Did notreceiveorder/LostShipmentCaseIB call-receivedconfirm email-unaware ofa/sOB follow upfor newpurchase atVH but onactive a/s"GreatCustomerService"emailemail replyto the "Do-Not-Reply"emailemailcontaining "Idid not placean order"2 xDelayeda/sStopShipmentCaseMergedRecord w/Duplicate"GreatCustomerService"IB callreviewedremindermethodphone vsemail5 OBcallsUnable tologinwebsite-resetpassword2 x Calltransfer toHC to placenew orderLogged HCresponseemail andforwarded

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. emailed updated invoice
  2. Update Credit Card
  3. 2 x "Saved" a/s with discount or delay
  4. 2 x Expedite a/s
  5. Reviewed dosing/freq and adjusted a/s
  6. Update Address
  7. Logged and responded to Fwd Portal Msg
  8. Damaged Product Case
  9. Deceased Pet call :((
  10. Did not receive order/Lost Shipment Case
  11. IB call- received confirm email- unaware of a/s
  12. OB follow up for new purchase at VH but on active a/s
  13. "Great Customer Service" email
  14. email reply to the "Do-Not-Reply" email
  15. email containing "I did not place an order"
  16. 2 x Delayed a/s
  17. Stop Shipment Case
  18. Merged Record w/ Duplicate
  19. "Great Customer Service" IB call
  20. reviewed reminder method phone vs email
  21. 5 OB calls
  22. Unable to login website- reset password
  23. 2 x Call transfer to HC to place new order
  24. Logged HC response email and forwarded