Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 x "Saved" a/s with discount or delay
2. IB call- received confirm email- unaware of a/s
3. Unable to login website- reset password
4. email reply to the "Do-Not-Reply" email
5. 2 x Call transfer to HC to place new order
6. email containing "I did not place an order"
7. Update Address
8. Logged HC response email and forwarded
9. "Great Customer Service" email
10. Update Credit Card
11. emailed updated invoice
12. Reviewed dosing/freq and adjusted a/s
13. 5 OB calls
14. "Great Customer Service" IB call
15. Merged Record w/ Duplicate
16. 2 x Delayed a/s
17. Stop Shipment Case
18. OB follow up for new purchase at VH but on active a/s
19. reviewed reminder method phone vs email
20. Deceased Pet call :((
21. Logged and responded to Fwd Portal Msg
22. Did not receive order/Lost Shipment Case
23. Damaged Product Case
24. 2 x Expedite a/s