StopShipmentCaseDamagedProductCaseOB follow upfor newpurchase atVH but onactive a/sMergedRecord w/Duplicateemailcontaining "Idid not placean order"Logged andresponded toFwd PortalMsgLogged HCresponseemail andforwarded2 x Calltransfer toHC to placenew orderUnable tologinwebsite-resetpasswordDeceasedPet call :((email replyto the "Do-Not-Reply"email2 xExpeditea/s"GreatCustomerService"emailRevieweddosing/freqand adjusteda/sUpdateCreditCard"GreatCustomerService"IB callUpdateAddress5 OBcallsIB call-receivedconfirm email-unaware ofa/s2 x "Saved"a/s withdiscount ordelayreviewedremindermethodphone vsemailDid notreceiveorder/LostShipmentCaseemailedupdatedinvoice2 xDelayeda/sStopShipmentCaseDamagedProductCaseOB follow upfor newpurchase atVH but onactive a/sMergedRecord w/Duplicateemailcontaining "Idid not placean order"Logged andresponded toFwd PortalMsgLogged HCresponseemail andforwarded2 x Calltransfer toHC to placenew orderUnable tologinwebsite-resetpasswordDeceasedPet call :((email replyto the "Do-Not-Reply"email2 xExpeditea/s"GreatCustomerService"emailRevieweddosing/freqand adjusteda/sUpdateCreditCard"GreatCustomerService"IB callUpdateAddress5 OBcallsIB call-receivedconfirm email-unaware ofa/s2 x "Saved"a/s withdiscount ordelayreviewedremindermethodphone vsemailDid notreceiveorder/LostShipmentCaseemailedupdatedinvoice2 xDelayeda/s

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stop Shipment Case
  2. Damaged Product Case
  3. OB follow up for new purchase at VH but on active a/s
  4. Merged Record w/ Duplicate
  5. email containing "I did not place an order"
  6. Logged and responded to Fwd Portal Msg
  7. Logged HC response email and forwarded
  8. 2 x Call transfer to HC to place new order
  9. Unable to login website- reset password
  10. Deceased Pet call :((
  11. email reply to the "Do-Not-Reply" email
  12. 2 x Expedite a/s
  13. "Great Customer Service" email
  14. Reviewed dosing/freq and adjusted a/s
  15. Update Credit Card
  16. "Great Customer Service" IB call
  17. Update Address
  18. 5 OB calls
  19. IB call- received confirm email- unaware of a/s
  20. 2 x "Saved" a/s with discount or delay
  21. reviewed reminder method phone vs email
  22. Did not receive order/Lost Shipment Case
  23. emailed updated invoice
  24. 2 x Delayed a/s