Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Reviewed dosing/freq and adjusted a/s
2. Unable to login website- reset password
3. 2 x Expedite a/s
4. "Great Customer Service" IB call
5. 2 x Call transfer to HC to place new order
6. Did not receive order/Lost Shipment Case
7. Damaged Product Case
8. Logged and responded to Fwd Portal Msg
9. email containing "I did not place an order"
10. reviewed reminder method phone vs email
11. Stop Shipment Case
12. "Great Customer Service" email
13. Merged Record w/ Duplicate
14. 2 x "Saved" a/s with discount or delay
15. Deceased Pet call :((
16. 5 OB calls
17. email reply to the "Do-Not-Reply" email
18. OB follow up for new purchase at VH but on active a/s
19. emailed updated invoice
20. Logged HC response email and forwarded
21. Update Credit Card
22. 2 x Delayed a/s
23. Update Address
24. IB call- received confirm email- unaware of a/s