UpdateAddressOB follow upfor newpurchase atVH but onactive a/semailcontaining "Idid not placean order"email replyto the "Do-Not-Reply"emailLogged andresponded toFwd PortalMsgreviewedremindermethodphone vsemailemailedupdatedinvoiceDid notreceiveorder/LostShipmentCaseDamagedProductCaseUpdateCreditCardMergedRecord w/Duplicate5 OBcallsUnable tologinwebsite-resetpasswordRevieweddosing/freqand adjusteda/s2 xDelayeda/sIB call-receivedconfirm email-unaware ofa/s"GreatCustomerService"IB call2 x "Saved"a/s withdiscount ordelay2 x Calltransfer toHC to placenew order"GreatCustomerService"email2 xExpeditea/sDeceasedPet call :((Logged HCresponseemail andforwardedStopShipmentCaseUpdateAddressOB follow upfor newpurchase atVH but onactive a/semailcontaining "Idid not placean order"email replyto the "Do-Not-Reply"emailLogged andresponded toFwd PortalMsgreviewedremindermethodphone vsemailemailedupdatedinvoiceDid notreceiveorder/LostShipmentCaseDamagedProductCaseUpdateCreditCardMergedRecord w/Duplicate5 OBcallsUnable tologinwebsite-resetpasswordRevieweddosing/freqand adjusteda/s2 xDelayeda/sIB call-receivedconfirm email-unaware ofa/s"GreatCustomerService"IB call2 x "Saved"a/s withdiscount ordelay2 x Calltransfer toHC to placenew order"GreatCustomerService"email2 xExpeditea/sDeceasedPet call :((Logged HCresponseemail andforwardedStopShipmentCase

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update Address
  2. OB follow up for new purchase at VH but on active a/s
  3. email containing "I did not place an order"
  4. email reply to the "Do-Not-Reply" email
  5. Logged and responded to Fwd Portal Msg
  6. reviewed reminder method phone vs email
  7. emailed updated invoice
  8. Did not receive order/Lost Shipment Case
  9. Damaged Product Case
  10. Update Credit Card
  11. Merged Record w/ Duplicate
  12. 5 OB calls
  13. Unable to login website- reset password
  14. Reviewed dosing/freq and adjusted a/s
  15. 2 x Delayed a/s
  16. IB call- received confirm email- unaware of a/s
  17. "Great Customer Service" IB call
  18. 2 x "Saved" a/s with discount or delay
  19. 2 x Call transfer to HC to place new order
  20. "Great Customer Service" email
  21. 2 x Expedite a/s
  22. Deceased Pet call :((
  23. Logged HC response email and forwarded
  24. Stop Shipment Case