5 OBcallsUnable tologinwebsite-resetpassword"GreatCustomerService"emailemailedupdatedinvoiceMergedRecord w/Duplicate"GreatCustomerService"IB callemailcontaining "Idid not placean order"StopShipmentCasereviewedremindermethodphone vsemailDamagedProductCase2 xExpeditea/sLogged andresponded toFwd PortalMsg2 x Calltransfer toHC to placenew orderLogged HCresponseemail andforwardedUpdateCreditCardRevieweddosing/freqand adjusteda/sIB call-receivedconfirm email-unaware ofa/s2 x "Saved"a/s withdiscount ordelayDeceasedPet call :((OB follow upfor newpurchase atVH but onactive a/s2 xDelayeda/semail replyto the "Do-Not-Reply"emailUpdateAddressDid notreceiveorder/LostShipmentCase5 OBcallsUnable tologinwebsite-resetpassword"GreatCustomerService"emailemailedupdatedinvoiceMergedRecord w/Duplicate"GreatCustomerService"IB callemailcontaining "Idid not placean order"StopShipmentCasereviewedremindermethodphone vsemailDamagedProductCase2 xExpeditea/sLogged andresponded toFwd PortalMsg2 x Calltransfer toHC to placenew orderLogged HCresponseemail andforwardedUpdateCreditCardRevieweddosing/freqand adjusteda/sIB call-receivedconfirm email-unaware ofa/s2 x "Saved"a/s withdiscount ordelayDeceasedPet call :((OB follow upfor newpurchase atVH but onactive a/s2 xDelayeda/semail replyto the "Do-Not-Reply"emailUpdateAddressDid notreceiveorder/LostShipmentCase

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 OB calls
  2. Unable to login website- reset password
  3. "Great Customer Service" email
  4. emailed updated invoice
  5. Merged Record w/ Duplicate
  6. "Great Customer Service" IB call
  7. email containing "I did not place an order"
  8. Stop Shipment Case
  9. reviewed reminder method phone vs email
  10. Damaged Product Case
  11. 2 x Expedite a/s
  12. Logged and responded to Fwd Portal Msg
  13. 2 x Call transfer to HC to place new order
  14. Logged HC response email and forwarded
  15. Update Credit Card
  16. Reviewed dosing/freq and adjusted a/s
  17. IB call- received confirm email- unaware of a/s
  18. 2 x "Saved" a/s with discount or delay
  19. Deceased Pet call :((
  20. OB follow up for new purchase at VH but on active a/s
  21. 2 x Delayed a/s
  22. email reply to the "Do-Not-Reply" email
  23. Update Address
  24. Did not receive order/Lost Shipment Case