2 x "Saved"a/s withdiscount ordelayMergedRecord w/DuplicateOB follow upfor newpurchase atVH but onactive a/s2 x Calltransfer toHC to placenew orderUnable tologinwebsite-resetpasswordStopShipmentCaseUpdateCreditCardIB call-receivedconfirm email-unaware ofa/s2 xDelayeda/sUpdateAddress"GreatCustomerService"IB callemailedupdatedinvoice5 OBcallsDeceasedPet call :((Logged HCresponseemail andforwardedRevieweddosing/freqand adjusteda/sDamagedProductCaseemail replyto the "Do-Not-Reply"email"GreatCustomerService"emailDid notreceiveorder/LostShipmentCaseLogged andresponded toFwd PortalMsg2 xExpeditea/sreviewedremindermethodphone vsemailemailcontaining "Idid not placean order"2 x "Saved"a/s withdiscount ordelayMergedRecord w/DuplicateOB follow upfor newpurchase atVH but onactive a/s2 x Calltransfer toHC to placenew orderUnable tologinwebsite-resetpasswordStopShipmentCaseUpdateCreditCardIB call-receivedconfirm email-unaware ofa/s2 xDelayeda/sUpdateAddress"GreatCustomerService"IB callemailedupdatedinvoice5 OBcallsDeceasedPet call :((Logged HCresponseemail andforwardedRevieweddosing/freqand adjusteda/sDamagedProductCaseemail replyto the "Do-Not-Reply"email"GreatCustomerService"emailDid notreceiveorder/LostShipmentCaseLogged andresponded toFwd PortalMsg2 xExpeditea/sreviewedremindermethodphone vsemailemailcontaining "Idid not placean order"

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 2 x "Saved" a/s with discount or delay
  2. Merged Record w/ Duplicate
  3. OB follow up for new purchase at VH but on active a/s
  4. 2 x Call transfer to HC to place new order
  5. Unable to login website- reset password
  6. Stop Shipment Case
  7. Update Credit Card
  8. IB call- received confirm email- unaware of a/s
  9. 2 x Delayed a/s
  10. Update Address
  11. "Great Customer Service" IB call
  12. emailed updated invoice
  13. 5 OB calls
  14. Deceased Pet call :((
  15. Logged HC response email and forwarded
  16. Reviewed dosing/freq and adjusted a/s
  17. Damaged Product Case
  18. email reply to the "Do-Not-Reply" email
  19. "Great Customer Service" email
  20. Did not receive order/Lost Shipment Case
  21. Logged and responded to Fwd Portal Msg
  22. 2 x Expedite a/s
  23. reviewed reminder method phone vs email
  24. email containing "I did not place an order"