Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 x "Saved" a/s with discount or delay
2. Update Address
3. Damaged Product Case
4. Deceased Pet call :((
5. emailed updated invoice
6. Stop Shipment Case
7. Did not receive order/Lost Shipment Case
8. "Great Customer Service" email
9. Logged HC response email and forwarded
10. email containing "I did not place an order"
11. email reply to the "Do-Not-Reply" email
12. IB call- received confirm email- unaware of a/s
13. Logged and responded to Fwd Portal Msg
14. 2 x Delayed a/s
15. OB follow up for new purchase at VH but on active a/s
16. 2 x Call transfer to HC to place new order
17. Unable to login website- reset password
18. Update Credit Card
19. reviewed reminder method phone vs email
20. 2 x Expedite a/s
21. "Great Customer Service" IB call
22. 5 OB calls
23. Reviewed dosing/freq and adjusted a/s
24. Merged Record w/ Duplicate