UpdateCreditCard"GreatCustomerService"emailLogged HCresponseemail andforwardedRevieweddosing/freqand adjusteda/sIB call-receivedconfirm email-unaware ofa/sStopShipmentCaseUnable tologinwebsite-resetpasswordLogged andresponded toFwd PortalMsg2 xExpeditea/s2 xDelayeda/semail replyto the "Do-Not-Reply"emailMergedRecord w/Duplicate2 x "Saved"a/s withdiscount ordelayUpdateAddressreviewedremindermethodphone vsemailemailedupdatedinvoiceOB follow upfor newpurchase atVH but onactive a/sDeceasedPet call :(("GreatCustomerService"IB call2 x Calltransfer toHC to placenew orderDamagedProductCaseDid notreceiveorder/LostShipmentCaseemailcontaining "Idid not placean order"5 OBcallsUpdateCreditCard"GreatCustomerService"emailLogged HCresponseemail andforwardedRevieweddosing/freqand adjusteda/sIB call-receivedconfirm email-unaware ofa/sStopShipmentCaseUnable tologinwebsite-resetpasswordLogged andresponded toFwd PortalMsg2 xExpeditea/s2 xDelayeda/semail replyto the "Do-Not-Reply"emailMergedRecord w/Duplicate2 x "Saved"a/s withdiscount ordelayUpdateAddressreviewedremindermethodphone vsemailemailedupdatedinvoiceOB follow upfor newpurchase atVH but onactive a/sDeceasedPet call :(("GreatCustomerService"IB call2 x Calltransfer toHC to placenew orderDamagedProductCaseDid notreceiveorder/LostShipmentCaseemailcontaining "Idid not placean order"5 OBcalls

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update Credit Card
  2. "Great Customer Service" email
  3. Logged HC response email and forwarded
  4. Reviewed dosing/freq and adjusted a/s
  5. IB call- received confirm email- unaware of a/s
  6. Stop Shipment Case
  7. Unable to login website- reset password
  8. Logged and responded to Fwd Portal Msg
  9. 2 x Expedite a/s
  10. 2 x Delayed a/s
  11. email reply to the "Do-Not-Reply" email
  12. Merged Record w/ Duplicate
  13. 2 x "Saved" a/s with discount or delay
  14. Update Address
  15. reviewed reminder method phone vs email
  16. emailed updated invoice
  17. OB follow up for new purchase at VH but on active a/s
  18. Deceased Pet call :((
  19. "Great Customer Service" IB call
  20. 2 x Call transfer to HC to place new order
  21. Damaged Product Case
  22. Did not receive order/Lost Shipment Case
  23. email containing "I did not place an order"
  24. 5 OB calls