2 x Calltransfer toHC to placenew orderMergedRecord w/DuplicateUpdateCreditCardemail replyto the "Do-Not-Reply"emailLogged andresponded toFwd PortalMsgDamagedProductCasereviewedremindermethodphone vsemail2 xDelayeda/sIB call-receivedconfirm email-unaware ofa/sDeceasedPet call :((UpdateAddressRevieweddosing/freqand adjusteda/s2 xExpeditea/s2 x "Saved"a/s withdiscount ordelayOB follow upfor newpurchase atVH but onactive a/semailcontaining "Idid not placean order""GreatCustomerService"IB callDid notreceiveorder/LostShipmentCase"GreatCustomerService"emailemailedupdatedinvoiceUnable tologinwebsite-resetpasswordStopShipmentCaseLogged HCresponseemail andforwarded5 OBcalls2 x Calltransfer toHC to placenew orderMergedRecord w/DuplicateUpdateCreditCardemail replyto the "Do-Not-Reply"emailLogged andresponded toFwd PortalMsgDamagedProductCasereviewedremindermethodphone vsemail2 xDelayeda/sIB call-receivedconfirm email-unaware ofa/sDeceasedPet call :((UpdateAddressRevieweddosing/freqand adjusteda/s2 xExpeditea/s2 x "Saved"a/s withdiscount ordelayOB follow upfor newpurchase atVH but onactive a/semailcontaining "Idid not placean order""GreatCustomerService"IB callDid notreceiveorder/LostShipmentCase"GreatCustomerService"emailemailedupdatedinvoiceUnable tologinwebsite-resetpasswordStopShipmentCaseLogged HCresponseemail andforwarded5 OBcalls

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 x Call transfer to HC to place new order
  2. Merged Record w/ Duplicate
  3. Update Credit Card
  4. email reply to the "Do-Not-Reply" email
  5. Logged and responded to Fwd Portal Msg
  6. Damaged Product Case
  7. reviewed reminder method phone vs email
  8. 2 x Delayed a/s
  9. IB call- received confirm email- unaware of a/s
  10. Deceased Pet call :((
  11. Update Address
  12. Reviewed dosing/freq and adjusted a/s
  13. 2 x Expedite a/s
  14. 2 x "Saved" a/s with discount or delay
  15. OB follow up for new purchase at VH but on active a/s
  16. email containing "I did not place an order"
  17. "Great Customer Service" IB call
  18. Did not receive order/Lost Shipment Case
  19. "Great Customer Service" email
  20. emailed updated invoice
  21. Unable to login website- reset password
  22. Stop Shipment Case
  23. Logged HC response email and forwarded
  24. 5 OB calls