DamagedProductCase2 x Calltransfer toHC to placenew orderStopShipmentCaseemailedupdatedinvoice"GreatCustomerService"IB callRevieweddosing/freqand adjusteda/semail replyto the "Do-Not-Reply"emailUpdateCreditCard2 xExpeditea/sLogged andresponded toFwd PortalMsg5 OBcallsDeceasedPet call :((OB follow upfor newpurchase atVH but onactive a/sIB call-receivedconfirm email-unaware ofa/sDid notreceiveorder/LostShipmentCaseemailcontaining "Idid not placean order"MergedRecord w/Duplicatereviewedremindermethodphone vsemailLogged HCresponseemail andforwarded"GreatCustomerService"email2 x "Saved"a/s withdiscount ordelay2 xDelayeda/sUnable tologinwebsite-resetpasswordUpdateAddressDamagedProductCase2 x Calltransfer toHC to placenew orderStopShipmentCaseemailedupdatedinvoice"GreatCustomerService"IB callRevieweddosing/freqand adjusteda/semail replyto the "Do-Not-Reply"emailUpdateCreditCard2 xExpeditea/sLogged andresponded toFwd PortalMsg5 OBcallsDeceasedPet call :((OB follow upfor newpurchase atVH but onactive a/sIB call-receivedconfirm email-unaware ofa/sDid notreceiveorder/LostShipmentCaseemailcontaining "Idid not placean order"MergedRecord w/Duplicatereviewedremindermethodphone vsemailLogged HCresponseemail andforwarded"GreatCustomerService"email2 x "Saved"a/s withdiscount ordelay2 xDelayeda/sUnable tologinwebsite-resetpasswordUpdateAddress

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Damaged Product Case
  2. 2 x Call transfer to HC to place new order
  3. Stop Shipment Case
  4. emailed updated invoice
  5. "Great Customer Service" IB call
  6. Reviewed dosing/freq and adjusted a/s
  7. email reply to the "Do-Not-Reply" email
  8. Update Credit Card
  9. 2 x Expedite a/s
  10. Logged and responded to Fwd Portal Msg
  11. 5 OB calls
  12. Deceased Pet call :((
  13. OB follow up for new purchase at VH but on active a/s
  14. IB call- received confirm email- unaware of a/s
  15. Did not receive order/Lost Shipment Case
  16. email containing "I did not place an order"
  17. Merged Record w/ Duplicate
  18. reviewed reminder method phone vs email
  19. Logged HC response email and forwarded
  20. "Great Customer Service" email
  21. 2 x "Saved" a/s with discount or delay
  22. 2 x Delayed a/s
  23. Unable to login website- reset password
  24. Update Address