This bingo card has a free space and 34 words: Wrong number, Took incoming call from customer with same name as a CSR, But wait there’s more, Schedule install on incoming on call, Schedule a plumbing check on incoming call, Schedule a hvac check on incoming call, Scheduled a hvac marketed lead on incoming call, Schedule total of 5 jobs, Renew a membership, Sell a new membership, Robo call, You are placed on hold, Spoke to customer who last name starts with a “Y”, Spoke to same customer 3 times in one day, You are called by wrong name, Asked a customer about their pet, Took incoming call from someone in another state, Schedule hot water heater on incoming call, Customer moved locations/PS, Incoming call from not home owner, Took incoming call that Zach B or Greg had to call back, Scheduled appt for a business $89 diagnostic, Took call for customer checking ETA (not a return call to dispatch), Took call back from customer returning dispatch call, Thanks customer for their time, Someone calls re: financing, Someone calls for Sara, Kris or Zach G, Customer tells you “Have a great day", Talk to a home warranty company/ Insurance company, Say "My Pleasure", JULIE/ Locater calling back for dispatch, Took incoming call from a SE (they called wrong line), Took incoming call from customer with same name as a Dispatcher and Receive compliment from customer.
Call Center | Fun Time | August is Coming! 7/31 | CSR/DSR Bingo | CUSTOMER SERVICE BINGO
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