Thankscustomerfor theirtimeSell a newmembershipSomeonecalls forSara, Krisor Zach GSchedule aplumbingcheck onincoming callReceivecomplimentfromcustomerTook incomingcall fromcustomer withsame name as aDispatcherJULIE/Locatercalling backfor dispatchTook callback fromcustomerreturningdispatch callRobocallWrongnumberAsked acustomerabouttheir petTook incomingcall fromcustomer withsame nameas a CSRCustomertells you“Have agreat day"Spoke tosamecustomer 3times in onedayTookincoming callfromsomeone inanother stateTook call forcustomerchecking ETA(not a returncall to dispatch)Scheduleinstall onincomingon callYou arecalled bywrongnameSpoke tocustomerwho lastname startswith a “Y”You areplacedon holdScheduletotal of 5jobsTalk to a homewarrantycompany/InsurancecompanySomeonecalls re:financingSay "MyPleasure"Renew amembershipBut waitthere’smoreScheduledappt for abusiness$89diagnostic Took incomingcall from a SE(they calledwrong line)Scheduled ahvacmarketedlead onincoming callTookincoming callthat Zach Bor Greg hadto call backCustomermovedlocations/PSSchedule ahvac checkon incomingcallIncomingcall fromnot homeownerSchedule hotwater heateron incomingcallThankscustomerfor theirtimeSell a newmembershipSomeonecalls forSara, Krisor Zach GSchedule aplumbingcheck onincoming callReceivecomplimentfromcustomerTook incomingcall fromcustomer withsame name as aDispatcherJULIE/Locatercalling backfor dispatchTook callback fromcustomerreturningdispatch callRobocallWrongnumberAsked acustomerabouttheir petTook incomingcall fromcustomer withsame nameas a CSRCustomertells you“Have agreat day"Spoke tosamecustomer 3times in onedayTookincoming callfromsomeone inanother stateTook call forcustomerchecking ETA(not a returncall to dispatch)Scheduleinstall onincomingon callYou arecalled bywrongnameSpoke tocustomerwho lastname startswith a “Y”You areplacedon holdScheduletotal of 5jobsTalk to a homewarrantycompany/InsurancecompanySomeonecalls re:financingSay "MyPleasure"Renew amembershipBut waitthere’smoreScheduledappt for abusiness$89diagnostic Took incomingcall from a SE(they calledwrong line)Scheduled ahvacmarketedlead onincoming callTookincoming callthat Zach Bor Greg hadto call backCustomermovedlocations/PSSchedule ahvac checkon incomingcallIncomingcall fromnot homeownerSchedule hotwater heateron incomingcall

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanks customer for their time
  2. Sell a new membership
  3. Someone calls for Sara, Kris or Zach G
  4. Schedule a plumbing check on incoming call
  5. Receive compliment from customer
  6. Took incoming call from customer with same name as a Dispatcher
  7. JULIE/ Locater calling back for dispatch
  8. Took call back from customer returning dispatch call
  9. Robo call
  10. Wrong number
  11. Asked a customer about their pet
  12. Took incoming call from customer with same name as a CSR
  13. Customer tells you “Have a great day"
  14. Spoke to same customer 3 times in one day
  15. Took incoming call from someone in another state
  16. Took call for customer checking ETA (not a return call to dispatch)
  17. Schedule install on incoming on call
  18. You are called by wrong name
  19. Spoke to customer who last name starts with a “Y”
  20. You are placed on hold
  21. Schedule total of 5 jobs
  22. Talk to a home warranty company/ Insurance company
  23. Someone calls re: financing
  24. Say "My Pleasure"
  25. Renew a membership
  26. But wait there’s more
  27. Scheduled appt for a business $89 diagnostic
  28. Took incoming call from a SE (they called wrong line)
  29. Scheduled a hvac marketed lead on incoming call
  30. Took incoming call that Zach B or Greg had to call back
  31. Customer moved locations/PS
  32. Schedule a hvac check on incoming call
  33. Incoming call from not home owner
  34. Schedule hot water heater on incoming call