Renew amembershipScheduled ahvacmarketedlead onincoming callSomeonecalls forSara, Krisor Zach GScheduleinstall onincomingon callTook incomingcall fromcustomer withsame nameas a CSRSchedule aplumbingcheck onincoming callTalk to a homewarrantycompany/InsurancecompanyReceivecomplimentfromcustomerCustomertells you“Have agreat day"Spoke tocustomerwho lastname startswith a “Y”Sell a newmembershipSay "MyPleasure"RobocallWrongnumberTook incomingcall fromcustomer withsame name as aDispatcherScheduledappt for abusiness$89diagnosticSomeonecalls re:financingSchedule hotwater heateron incomingcallBut waitthere’smoreYou arecalled bywrongnameSchedule ahvac checkon incomingcallThankscustomerfor theirtimeYou areplacedon holdTookincoming callthat Zach Bor Greg hadto call backIncomingcall fromnot homeownerSpoke tosamecustomer 3times in onedayJULIE/Locatercalling backfor dispatchScheduletotal of 5jobsTook call forcustomerchecking ETA(not a returncall to dispatch)Asked acustomerabouttheir petTook callback fromcustomerreturningdispatch callTookincoming callfromsomeone inanother stateCustomermovedlocations/PS Took incomingcall from a SE(they calledwrong line)Renew amembershipScheduled ahvacmarketedlead onincoming callSomeonecalls forSara, Krisor Zach GScheduleinstall onincomingon callTook incomingcall fromcustomer withsame nameas a CSRSchedule aplumbingcheck onincoming callTalk to a homewarrantycompany/InsurancecompanyReceivecomplimentfromcustomerCustomertells you“Have agreat day"Spoke tocustomerwho lastname startswith a “Y”Sell a newmembershipSay "MyPleasure"RobocallWrongnumberTook incomingcall fromcustomer withsame name as aDispatcherScheduledappt for abusiness$89diagnosticSomeonecalls re:financingSchedule hotwater heateron incomingcallBut waitthere’smoreYou arecalled bywrongnameSchedule ahvac checkon incomingcallThankscustomerfor theirtimeYou areplacedon holdTookincoming callthat Zach Bor Greg hadto call backIncomingcall fromnot homeownerSpoke tosamecustomer 3times in onedayJULIE/Locatercalling backfor dispatchScheduletotal of 5jobsTook call forcustomerchecking ETA(not a returncall to dispatch)Asked acustomerabouttheir petTook callback fromcustomerreturningdispatch callTookincoming callfromsomeone inanother stateCustomermovedlocations/PS Took incomingcall from a SE(they calledwrong line)

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Renew a membership
  2. Scheduled a hvac marketed lead on incoming call
  3. Someone calls for Sara, Kris or Zach G
  4. Schedule install on incoming on call
  5. Took incoming call from customer with same name as a CSR
  6. Schedule a plumbing check on incoming call
  7. Talk to a home warranty company/ Insurance company
  8. Receive compliment from customer
  9. Customer tells you “Have a great day"
  10. Spoke to customer who last name starts with a “Y”
  11. Sell a new membership
  12. Say "My Pleasure"
  13. Robo call
  14. Wrong number
  15. Took incoming call from customer with same name as a Dispatcher
  16. Scheduled appt for a business $89 diagnostic
  17. Someone calls re: financing
  18. Schedule hot water heater on incoming call
  19. But wait there’s more
  20. You are called by wrong name
  21. Schedule a hvac check on incoming call
  22. Thanks customer for their time
  23. You are placed on hold
  24. Took incoming call that Zach B or Greg had to call back
  25. Incoming call from not home owner
  26. Spoke to same customer 3 times in one day
  27. JULIE/ Locater calling back for dispatch
  28. Schedule total of 5 jobs
  29. Took call for customer checking ETA (not a return call to dispatch)
  30. Asked a customer about their pet
  31. Took call back from customer returning dispatch call
  32. Took incoming call from someone in another state
  33. Customer moved locations/PS
  34. Took incoming call from a SE (they called wrong line)