(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thanks customer for their time
Sell a new membership
Someone calls for Sara, Kris or Zach G
Schedule a plumbing check on incoming call
Receive compliment from customer
Took incoming call from customer with same name as a Dispatcher
JULIE/ Locater calling back for dispatch
Took call back from customer returning dispatch call
Robo call
Wrong number
Asked a customer about their pet
Took incoming call from customer with same name as a CSR
Customer tells you “Have a great day"
Spoke to same customer 3 times in one day
Took incoming call from someone in another state
Took call for customer checking ETA (not a return call to dispatch)
Schedule install on incoming on call
You are called by wrong name
Spoke to customer who last name starts with a “Y”
You are placed on hold
Schedule total of 5 jobs
Talk to a home warranty company/ Insurance company
Someone calls re: financing
Say "My Pleasure"
Renew a membership
But wait there’s more
Scheduled appt for a business $89 diagnostic
Took incoming call from a SE (they called wrong line)
Scheduled a hvac marketed lead on incoming call
Took incoming call that Zach B or Greg had to call back