This bingo card has 16 words: DRS, "I WOULD LIKE TO SPEAK TO A MANAGER", SEND AN APPLAUSE!, PEGA UPDATE, CALL TRANSFERS TO CHECK ON STATUS, ACW 2.7 MIN OR UNDER, ACCOUNT OPENING UPDATE, COMPLIMENT YOUR MANAGER :), CALLS HIGHER THAN TEAM AVERAGE, ACD 10 MIN OR UNDER, MISSING BRK, AS400 CREATE A CASE, CLIENT COMPLIMENT DURING CALL, T-UP, WALK THROUGH ONLINE SET UP/PASSWORD RESET and INTRODUCE ITRADE APP DURING CALL.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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