DRS WALK THROUGH ONLINE SET UP/PASSWORD RESET ACCOUNT OPENING UPDATE AS400 CREATE A CASE ACD 10 MIN OR UNDER INTRODUCE ITRADE APP DURING CALL MISSING BRK ACW 2.7 MIN OR UNDER PEGA UPDATE CALLS HIGHER THAN TEAM AVERAGE CALL TRANSFERS TO CHECK ON STATUS "I WOULD LIKE TO SPEAK TO A MANAGER" T-UP COMPLIMENT YOUR MANAGER :) SEND AN APPLAUSE! CLIENT COMPLIMENT DURING CALL DRS WALK THROUGH ONLINE SET UP/PASSWORD RESET ACCOUNT OPENING UPDATE AS400 CREATE A CASE ACD 10 MIN OR UNDER INTRODUCE ITRADE APP DURING CALL MISSING BRK ACW 2.7 MIN OR UNDER PEGA UPDATE CALLS HIGHER THAN TEAM AVERAGE CALL TRANSFERS TO CHECK ON STATUS "I WOULD LIKE TO SPEAK TO A MANAGER" T-UP COMPLIMENT YOUR MANAGER :) SEND AN APPLAUSE! CLIENT COMPLIMENT DURING CALL
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
DRS
WALK THROUGH ONLINE SET UP/PASSWORD RESET
ACCOUNT OPENING UPDATE
AS400 CREATE A CASE
ACD 10 MIN OR UNDER
INTRODUCE ITRADE APP DURING CALL
MISSING BRK
ACW 2.7 MIN OR UNDER
PEGA UPDATE
CALLS HIGHER THAN TEAM AVERAGE
CALL TRANSFERS TO CHECK ON STATUS
"I WOULD LIKE TO SPEAK TO A MANAGER"
T-UP
COMPLIMENT YOUR MANAGER :)
SEND AN APPLAUSE!
CLIENT COMPLIMENT DURING CALL