HOSPITALITY

HOSPITALITY Bingo Card
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This bingo card has a free space and 24 words: I said Good Morning today, Emailed a RMM, I followed up on a task, I clocked into Workday on time, Added a funny/interesting case to Teams chat, Messaged my Team Lead, Helped a fellow Rep, Addressed a major concern w/ customer, Forwarded 2 catering requests, Dealt with an irate guest, Complimen-ted a fellow CSR, Customized 5 guest responses, Guest gave me a compliment, Messaged a fellow team member, Asked a guest for follow up details for a non-complaint issue, Responded with "heard" in Teams, Suggested a Surprise & Delight, Had a strange request from a guest, Congratulated someone, Made a suggestion for Gladly, Reached out to any support team (Helpdesk, Olo, Social Team), Answered a Rep's question in Teams, Adjusted a guest's name in Gladly and Ate food during your lunch break.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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