(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customized 5 guest responses
Forwarded 2 catering requests
Answered a Rep's question in Teams
Dealt with an irate guest
Reached out to any support team (Helpdesk, Olo, Social Team)
Adjusted a guest's name in Gladly
Addressed a major concern w/ customer
I said Good Morning today
Had a strange request from a guest
Suggested a Surprise & Delight
Responded with "heard" in Teams
Helped a fellow Rep
Complimen-ted a fellow CSR
Added a funny/interesting case to Teams chat
Ate food during your lunch break
Guest gave me a compliment
Made a suggestion for Gladly
Messaged my Team Lead
Emailed a RMM
Asked a guest for follow up details for a non-complaint issue
