(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Messaged a fellow team member
Answered a Rep's question in Teams
Messaged my Team Lead
Responded with "heard" in Teams
Customized 5 guest responses
Had a strange request from a guest
Emailed a RMM
Guest gave me a compliment
I said Good Morning today
Adjusted a guest's name in Gladly
Added a funny/interesting case to Teams chat
Congratulated someone
Complimen-ted a fellow CSR
Forwarded 2 catering requests
Ate food during your lunch break
Addressed a major concern w/ customer
Dealt with an irate guest
Suggested a Surprise & Delight
Reached out to any support team (Helpdesk, Olo, Social Team)
I clocked into Workday on time
Made a suggestion for Gladly
Helped a fellow Rep
Asked a guest for follow up details for a non-complaint issue
