(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I followed up on a task
Answered a Rep's question in Teams
Dealt with an irate guest
Congratulated someone
Ate food during your lunch break
Had a strange request from a guest
Messaged my Team Lead
Suggested a Surprise & Delight
I said Good Morning today
Helped a fellow Rep
Added a funny/interesting case to Teams chat
Messaged a fellow team member
Addressed a major concern w/ customer
Made a suggestion for Gladly
Guest gave me a compliment
I clocked into Workday on time
Asked a guest for follow up details for a non-complaint issue
Forwarded 2 catering requests
Emailed a RMM
Complimen-ted a fellow CSR
Responded with "heard" in Teams
Reached out to any support team (Helpdesk, Olo, Social Team)
