Respondedwith"heard" inTeamsI clockedintoWorkdayon timeComplimen-ted a fellowCSRDealt withan irateguestAdded afunny/interestingcase to TeamschatMade asuggestionfor GladlyI saidGoodMorningtodayI followedup on ataskCustomized5 guestresponsesMessageda fellowteammemberSuggesteda Surprise& DelightForwarded2 cateringrequestsAnswereda Rep'squestionin TeamsEmaileda RMMAddresseda majorconcern w/customerAdjusteda guest'sname inGladlyHad astrangerequest froma guestMessagedmy TeamLeadReached out toany supportteam(Helpdesk, Olo,Social Team)Asked a guestfor follow updetails for anon-complaintissueHelpeda fellowRepGuest gaveme acomplimentCongratulatedsomeoneAte foodduringyour lunchbreakRespondedwith"heard" inTeamsI clockedintoWorkdayon timeComplimen-ted a fellowCSRDealt withan irateguestAdded afunny/interestingcase to TeamschatMade asuggestionfor GladlyI saidGoodMorningtodayI followedup on ataskCustomized5 guestresponsesMessageda fellowteammemberSuggesteda Surprise& DelightForwarded2 cateringrequestsAnswereda Rep'squestionin TeamsEmaileda RMMAddresseda majorconcern w/customerAdjusteda guest'sname inGladlyHad astrangerequest froma guestMessagedmy TeamLeadReached out toany supportteam(Helpdesk, Olo,Social Team)Asked a guestfor follow updetails for anon-complaintissueHelpeda fellowRepGuest gaveme acomplimentCongratulatedsomeoneAte foodduringyour lunchbreak

HOSPITALITY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Responded with "heard" in Teams
  2. I clocked into Workday on time
  3. Complimen-ted a fellow CSR
  4. Dealt with an irate guest
  5. Added a funny/interesting case to Teams chat
  6. Made a suggestion for Gladly
  7. I said Good Morning today
  8. I followed up on a task
  9. Customized 5 guest responses
  10. Messaged a fellow team member
  11. Suggested a Surprise & Delight
  12. Forwarded 2 catering requests
  13. Answered a Rep's question in Teams
  14. Emailed a RMM
  15. Addressed a major concern w/ customer
  16. Adjusted a guest's name in Gladly
  17. Had a strange request from a guest
  18. Messaged my Team Lead
  19. Reached out to any support team (Helpdesk, Olo, Social Team)
  20. Asked a guest for follow up details for a non-complaint issue
  21. Helped a fellow Rep
  22. Guest gave me a compliment
  23. Congratulated someone
  24. Ate food during your lunch break