This bingo card has a free space and 24 words: Driving while on the phone, Call dropped, Ended day caught up, Quoted mail forwarding fees, Waived co name change fee, Client asked for invoices, Sent invite for TP, Updated payment information, Escalated/Asked for a Supervisor, Created case for another rep, De-escalated upset client, You were placed on hold, Cancellation Request, Caller's name is Linda, Upgrade to Sales, Received message that was not for you, Client is an attorney, Assisted with CC Declined Case, Caller has a thick accent, Outbound call request, Returned VM, Caller not authorized, Transferred call and Caller is eating.
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