Caller'snameis LindaUpdatedpaymentinformationDe-escalatedupsetclientCaller notauthorizedEscalated/Askedfor a SupervisorEndeddaycaught upCreatedcase foranotherrepWaived conamechangefeeCalleriseatingClientasked forinvoicesTransferredcallCancellationRequestYou wereplacedon holdAssistedwith CCDeclinedCaseCaller hasa thickaccentCalldroppedReceivedmessagethat wasnot for youDrivingwhile onthe phoneClient isanattorneyOutboundcallrequestQuotedmailforwardingfeesSentinvitefor TPUpgradeto SalesReturnedVMCaller'snameis LindaUpdatedpaymentinformationDe-escalatedupsetclientCaller notauthorizedEscalated/Askedfor a SupervisorEndeddaycaught upCreatedcase foranotherrepWaived conamechangefeeCalleriseatingClientasked forinvoicesTransferredcallCancellationRequestYou wereplacedon holdAssistedwith CCDeclinedCaseCaller hasa thickaccentCalldroppedReceivedmessagethat wasnot for youDrivingwhile onthe phoneClient isanattorneyOutboundcallrequestQuotedmailforwardingfeesSentinvitefor TPUpgradeto SalesReturnedVM

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller's name is Linda
  2. Updated payment information
  3. De-escalated upset client
  4. Caller not authorized
  5. Escalated/Asked for a Supervisor
  6. Ended day caught up
  7. Created case for another rep
  8. Waived co name change fee
  9. Caller is eating
  10. Client asked for invoices
  11. Transferred call
  12. Cancellation Request
  13. You were placed on hold
  14. Assisted with CC Declined Case
  15. Caller has a thick accent
  16. Call dropped
  17. Received message that was not for you
  18. Driving while on the phone
  19. Client is an attorney
  20. Outbound call request
  21. Quoted mail forwarding fees
  22. Sent invite for TP
  23. Upgrade to Sales
  24. Returned VM