Escalated/Asked for a Supervisor Caller's name is Linda Quoted mail forwarding fees Outbound call request Driving while on the phone Ended day caught up Client asked for invoices Caller not authorized Caller has a thick accent Transferred call Assisted with CC Declined Case Returned VM Cancellation Request De- escalated upset client Waived co name change fee Client is an attorney Created case for another rep Upgrade to Sales Caller is eating You were placed on hold Updated payment information Received message that was not for you Sent invite for TP Call dropped Escalated/Asked for a Supervisor Caller's name is Linda Quoted mail forwarding fees Outbound call request Driving while on the phone Ended day caught up Client asked for invoices Caller not authorized Caller has a thick accent Transferred call Assisted with CC Declined Case Returned VM Cancellation Request De- escalated upset client Waived co name change fee Client is an attorney Created case for another rep Upgrade to Sales Caller is eating You were placed on hold Updated payment information Received message that was not for you Sent invite for TP Call dropped
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Escalated/Asked for a Supervisor
Caller's name is Linda
Quoted mail forwarding fees
Outbound call request
Driving while on the phone
Ended day caught up
Client asked for invoices
Caller not authorized
Caller has a thick accent
Transferred call
Assisted with CC Declined Case
Returned VM
Cancellation Request
De-escalated upset client
Waived co name change fee
Client is an attorney
Created case for another rep
Upgrade to Sales
Caller is eating
You were placed on hold
Updated payment information
Received message that was not for you
Sent invite for TP
Call dropped