Caller'snameis LindaSentinvitefor TPReturnedVMDrivingwhile onthe phoneCalleriseatingClient isanattorneyWaived conamechangefeeReceivedmessagethat wasnot for youAssistedwith CCDeclinedCaseCalldroppedEscalated/Askedfor a SupervisorUpdatedpaymentinformationYou wereplacedon holdCancellationRequestTransferredcallUpgradeto SalesEndeddaycaught upQuotedmailforwardingfeesCreatedcase foranotherrepDe-escalatedupsetclientOutboundcallrequestCaller hasa thickaccentCaller notauthorizedClientasked forinvoicesCaller'snameis LindaSentinvitefor TPReturnedVMDrivingwhile onthe phoneCalleriseatingClient isanattorneyWaived conamechangefeeReceivedmessagethat wasnot for youAssistedwith CCDeclinedCaseCalldroppedEscalated/Askedfor a SupervisorUpdatedpaymentinformationYou wereplacedon holdCancellationRequestTransferredcallUpgradeto SalesEndeddaycaught upQuotedmailforwardingfeesCreatedcase foranotherrepDe-escalatedupsetclientOutboundcallrequestCaller hasa thickaccentCaller notauthorizedClientasked forinvoices

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller's name is Linda
  2. Sent invite for TP
  3. Returned VM
  4. Driving while on the phone
  5. Caller is eating
  6. Client is an attorney
  7. Waived co name change fee
  8. Received message that was not for you
  9. Assisted with CC Declined Case
  10. Call dropped
  11. Escalated/Asked for a Supervisor
  12. Updated payment information
  13. You were placed on hold
  14. Cancellation Request
  15. Transferred call
  16. Upgrade to Sales
  17. Ended day caught up
  18. Quoted mail forwarding fees
  19. Created case for another rep
  20. De-escalated upset client
  21. Outbound call request
  22. Caller has a thick accent
  23. Caller not authorized
  24. Client asked for invoices