Endeddaycaught upQuotedmailforwardingfeesUpgradeto SalesReceivedmessagethat wasnot for youClient isanattorneyDe-escalatedupsetclientWaived conamechangefeeEscalated/Askedfor a SupervisorCaller'snameis LindaYou wereplacedon holdTransferredcallAssistedwith CCDeclinedCaseCalleriseatingClientasked forinvoicesOutboundcallrequestCreatedcase foranotherrepUpdatedpaymentinformationCancellationRequestCalldroppedSentinvitefor TPCaller hasa thickaccentCaller notauthorizedReturnedVMDrivingwhile onthe phoneEndeddaycaught upQuotedmailforwardingfeesUpgradeto SalesReceivedmessagethat wasnot for youClient isanattorneyDe-escalatedupsetclientWaived conamechangefeeEscalated/Askedfor a SupervisorCaller'snameis LindaYou wereplacedon holdTransferredcallAssistedwith CCDeclinedCaseCalleriseatingClientasked forinvoicesOutboundcallrequestCreatedcase foranotherrepUpdatedpaymentinformationCancellationRequestCalldroppedSentinvitefor TPCaller hasa thickaccentCaller notauthorizedReturnedVMDrivingwhile onthe phone

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended day caught up
  2. Quoted mail forwarding fees
  3. Upgrade to Sales
  4. Received message that was not for you
  5. Client is an attorney
  6. De-escalated upset client
  7. Waived co name change fee
  8. Escalated/Asked for a Supervisor
  9. Caller's name is Linda
  10. You were placed on hold
  11. Transferred call
  12. Assisted with CC Declined Case
  13. Caller is eating
  14. Client asked for invoices
  15. Outbound call request
  16. Created case for another rep
  17. Updated payment information
  18. Cancellation Request
  19. Call dropped
  20. Sent invite for TP
  21. Caller has a thick accent
  22. Caller not authorized
  23. Returned VM
  24. Driving while on the phone