ReturnedVMCaller notauthorizedCalldroppedCaller hasa thickaccentOutboundcallrequestCaller'snameis LindaAssistedwith CCDeclinedCaseTransferredcallReceivedmessagethat wasnot for youEndeddaycaught upUpdatedpaymentinformationDrivingwhile onthe phoneSentinvitefor TPWaived conamechangefeeCancellationRequestEscalated/Askedfor a SupervisorYou wereplacedon holdCreatedcase foranotherrepCalleriseatingDe-escalatedupsetclientClient isanattorneyUpgradeto SalesQuotedmailforwardingfeesClientasked forinvoicesReturnedVMCaller notauthorizedCalldroppedCaller hasa thickaccentOutboundcallrequestCaller'snameis LindaAssistedwith CCDeclinedCaseTransferredcallReceivedmessagethat wasnot for youEndeddaycaught upUpdatedpaymentinformationDrivingwhile onthe phoneSentinvitefor TPWaived conamechangefeeCancellationRequestEscalated/Askedfor a SupervisorYou wereplacedon holdCreatedcase foranotherrepCalleriseatingDe-escalatedupsetclientClient isanattorneyUpgradeto SalesQuotedmailforwardingfeesClientasked forinvoices

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returned VM
  2. Caller not authorized
  3. Call dropped
  4. Caller has a thick accent
  5. Outbound call request
  6. Caller's name is Linda
  7. Assisted with CC Declined Case
  8. Transferred call
  9. Received message that was not for you
  10. Ended day caught up
  11. Updated payment information
  12. Driving while on the phone
  13. Sent invite for TP
  14. Waived co name change fee
  15. Cancellation Request
  16. Escalated/Asked for a Supervisor
  17. You were placed on hold
  18. Created case for another rep
  19. Caller is eating
  20. De-escalated upset client
  21. Client is an attorney
  22. Upgrade to Sales
  23. Quoted mail forwarding fees
  24. Client asked for invoices