Endeddaycaught upSentinvitefor TPUpgradeto SalesAssistedwith CCDeclinedCaseWaived conamechangefeeUpdatedpaymentinformationYou wereplacedon holdCalleriseatingQuotedmailforwardingfeesReturnedVMClient isanattorneyCaller notauthorizedOutboundcallrequestReceivedmessagethat wasnot for youCancellationRequestClientasked forinvoicesCaller'snameis LindaCreatedcase foranotherrepEscalated/Askedfor a SupervisorTransferredcallDrivingwhile onthe phoneCalldroppedDe-escalatedupsetclientCaller hasa thickaccentEndeddaycaught upSentinvitefor TPUpgradeto SalesAssistedwith CCDeclinedCaseWaived conamechangefeeUpdatedpaymentinformationYou wereplacedon holdCalleriseatingQuotedmailforwardingfeesReturnedVMClient isanattorneyCaller notauthorizedOutboundcallrequestReceivedmessagethat wasnot for youCancellationRequestClientasked forinvoicesCaller'snameis LindaCreatedcase foranotherrepEscalated/Askedfor a SupervisorTransferredcallDrivingwhile onthe phoneCalldroppedDe-escalatedupsetclientCaller hasa thickaccent

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended day caught up
  2. Sent invite for TP
  3. Upgrade to Sales
  4. Assisted with CC Declined Case
  5. Waived co name change fee
  6. Updated payment information
  7. You were placed on hold
  8. Caller is eating
  9. Quoted mail forwarding fees
  10. Returned VM
  11. Client is an attorney
  12. Caller not authorized
  13. Outbound call request
  14. Received message that was not for you
  15. Cancellation Request
  16. Client asked for invoices
  17. Caller's name is Linda
  18. Created case for another rep
  19. Escalated/Asked for a Supervisor
  20. Transferred call
  21. Driving while on the phone
  22. Call dropped
  23. De-escalated upset client
  24. Caller has a thick accent