Waived conamechangefeeDe-escalatedupsetclientReceivedmessagethat wasnot for youUpdatedpaymentinformationCaller notauthorizedOutboundcallrequestAssistedwith CCDeclinedCaseCreatedcase foranotherrepCaller hasa thickaccentEndeddaycaught upCalldroppedClientasked forinvoicesCaller'snameis LindaClient isanattorneyUpgradeto SalesYou wereplacedon holdTransferredcallCancellationRequestSentinvitefor TPEscalated/Askedfor a SupervisorDrivingwhile onthe phoneCalleriseatingQuotedmailforwardingfeesReturnedVMWaived conamechangefeeDe-escalatedupsetclientReceivedmessagethat wasnot for youUpdatedpaymentinformationCaller notauthorizedOutboundcallrequestAssistedwith CCDeclinedCaseCreatedcase foranotherrepCaller hasa thickaccentEndeddaycaught upCalldroppedClientasked forinvoicesCaller'snameis LindaClient isanattorneyUpgradeto SalesYou wereplacedon holdTransferredcallCancellationRequestSentinvitefor TPEscalated/Askedfor a SupervisorDrivingwhile onthe phoneCalleriseatingQuotedmailforwardingfeesReturnedVM

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Waived co name change fee
  2. De-escalated upset client
  3. Received message that was not for you
  4. Updated payment information
  5. Caller not authorized
  6. Outbound call request
  7. Assisted with CC Declined Case
  8. Created case for another rep
  9. Caller has a thick accent
  10. Ended day caught up
  11. Call dropped
  12. Client asked for invoices
  13. Caller's name is Linda
  14. Client is an attorney
  15. Upgrade to Sales
  16. You were placed on hold
  17. Transferred call
  18. Cancellation Request
  19. Sent invite for TP
  20. Escalated/Asked for a Supervisor
  21. Driving while on the phone
  22. Caller is eating
  23. Quoted mail forwarding fees
  24. Returned VM