Endeddaycaught upCreatedcase foranotherrepDrivingwhile onthe phoneWaived conamechangefeeOutboundcallrequestCaller notauthorizedCaller hasa thickaccentSentinvitefor TPUpgradeto SalesUpdatedpaymentinformationCalleriseatingYou wereplacedon holdReturnedVMCalldroppedClient isanattorneyReceivedmessagethat wasnot for youCaller'snameis LindaAssistedwith CCDeclinedCaseEscalated/Askedfor a SupervisorDe-escalatedupsetclientQuotedmailforwardingfeesCancellationRequestTransferredcallClientasked forinvoicesEndeddaycaught upCreatedcase foranotherrepDrivingwhile onthe phoneWaived conamechangefeeOutboundcallrequestCaller notauthorizedCaller hasa thickaccentSentinvitefor TPUpgradeto SalesUpdatedpaymentinformationCalleriseatingYou wereplacedon holdReturnedVMCalldroppedClient isanattorneyReceivedmessagethat wasnot for youCaller'snameis LindaAssistedwith CCDeclinedCaseEscalated/Askedfor a SupervisorDe-escalatedupsetclientQuotedmailforwardingfeesCancellationRequestTransferredcallClientasked forinvoices

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended day caught up
  2. Created case for another rep
  3. Driving while on the phone
  4. Waived co name change fee
  5. Outbound call request
  6. Caller not authorized
  7. Caller has a thick accent
  8. Sent invite for TP
  9. Upgrade to Sales
  10. Updated payment information
  11. Caller is eating
  12. You were placed on hold
  13. Returned VM
  14. Call dropped
  15. Client is an attorney
  16. Received message that was not for you
  17. Caller's name is Linda
  18. Assisted with CC Declined Case
  19. Escalated/Asked for a Supervisor
  20. De-escalated upset client
  21. Quoted mail forwarding fees
  22. Cancellation Request
  23. Transferred call
  24. Client asked for invoices