CalldroppedQuotedmailforwardingfeesWaived conamechangefeeClientasked forinvoicesDrivingwhile onthe phoneSentinvitefor TPCancellationRequestReceivedmessagethat wasnot for youDe-escalatedupsetclientClient isanattorneyCaller hasa thickaccentCaller'snameis LindaReturnedVMEndeddaycaught upCalleriseatingCreatedcase foranotherrepUpgradeto SalesAssistedwith CCDeclinedCaseCaller notauthorizedOutboundcallrequestEscalated/Askedfor a SupervisorYou wereplacedon holdTransferredcallUpdatedpaymentinformationCalldroppedQuotedmailforwardingfeesWaived conamechangefeeClientasked forinvoicesDrivingwhile onthe phoneSentinvitefor TPCancellationRequestReceivedmessagethat wasnot for youDe-escalatedupsetclientClient isanattorneyCaller hasa thickaccentCaller'snameis LindaReturnedVMEndeddaycaught upCalleriseatingCreatedcase foranotherrepUpgradeto SalesAssistedwith CCDeclinedCaseCaller notauthorizedOutboundcallrequestEscalated/Askedfor a SupervisorYou wereplacedon holdTransferredcallUpdatedpaymentinformation

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call dropped
  2. Quoted mail forwarding fees
  3. Waived co name change fee
  4. Client asked for invoices
  5. Driving while on the phone
  6. Sent invite for TP
  7. Cancellation Request
  8. Received message that was not for you
  9. De-escalated upset client
  10. Client is an attorney
  11. Caller has a thick accent
  12. Caller's name is Linda
  13. Returned VM
  14. Ended day caught up
  15. Caller is eating
  16. Created case for another rep
  17. Upgrade to Sales
  18. Assisted with CC Declined Case
  19. Caller not authorized
  20. Outbound call request
  21. Escalated/Asked for a Supervisor
  22. You were placed on hold
  23. Transferred call
  24. Updated payment information