Caller'snameis LindaCancellationRequestReturnedVMOutboundcallrequestYou wereplacedon holdUpdatedpaymentinformationClient isanattorneyCalleriseatingQuotedmailforwardingfeesCreatedcase foranotherrepTransferredcallWaived conamechangefeeUpgradeto SalesCaller hasa thickaccentCalldroppedClientasked forinvoicesEscalated/Askedfor a SupervisorDe-escalatedupsetclientDrivingwhile onthe phoneEndeddaycaught upCaller notauthorizedSentinvitefor TPReceivedmessagethat wasnot for youAssistedwith CCDeclinedCaseCaller'snameis LindaCancellationRequestReturnedVMOutboundcallrequestYou wereplacedon holdUpdatedpaymentinformationClient isanattorneyCalleriseatingQuotedmailforwardingfeesCreatedcase foranotherrepTransferredcallWaived conamechangefeeUpgradeto SalesCaller hasa thickaccentCalldroppedClientasked forinvoicesEscalated/Askedfor a SupervisorDe-escalatedupsetclientDrivingwhile onthe phoneEndeddaycaught upCaller notauthorizedSentinvitefor TPReceivedmessagethat wasnot for youAssistedwith CCDeclinedCase

CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller's name is Linda
  2. Cancellation Request
  3. Returned VM
  4. Outbound call request
  5. You were placed on hold
  6. Updated payment information
  7. Client is an attorney
  8. Caller is eating
  9. Quoted mail forwarding fees
  10. Created case for another rep
  11. Transferred call
  12. Waived co name change fee
  13. Upgrade to Sales
  14. Caller has a thick accent
  15. Call dropped
  16. Client asked for invoices
  17. Escalated/Asked for a Supervisor
  18. De-escalated upset client
  19. Driving while on the phone
  20. Ended day caught up
  21. Caller not authorized
  22. Sent invite for TP
  23. Received message that was not for you
  24. Assisted with CC Declined Case