CC Admin Call BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller not authorized
2. Upgrade to Sales
3. Cancellation Request
4. Caller has a thick accent
5. Client is an attorney
6. Call dropped
7. Returned VM
8. Created case for another rep
9. You were placed on hold
10. Sent invite for TP
11. Received message that was not for you
12. Escalated/Asked for a Supervisor
13. Caller's name is Linda
14. Ended day caught up
15. Caller is eating
16. Transferred call
17. De-escalated upset client
18. Client asked for invoices
19. Waived co name change fee
20. Updated payment information
21. Quoted mail forwarding fees
22. Assisted with CC Declined Case
23. Outbound call request
24. Driving while on the phone