This bingo card has a free space and 34 words: Chat & Call at the same time, You got all 3 calls in 1 day from one of our regulars, Customer requested a movie that is only in theaters or streaming, Customer checked again for a movie/show that is not on DVD, Customer placed and canceled holds on the same day, Someone reached out to us in multiple ways for the same issue (email, chat, phone call), Requested book is only on Kindle/Audible, Customer offered their SSN, Customer did not want to share DOB, Fixed a tech problem, Contacted Overdrive support, Website or catalog is down, Customer asks for library's fax number, Customer is creepy (intentional or unintentional), Learned something new from a customer's question, Genealogy or obit search, Gave a customer the same phone number 2 or more times, Called multiple libraries for 1 customer, Updated something on the website, "Who is your director out there?", Google's automated assistant, Explained that registration for ED events opens the day before, Successfully got a customer to book a meeting or study room online, Called a customer back and they answered, Customer asks for old newspapers or magazines, Customer thinks the Service Center is a library, Helped a customer remote print, Suggested a title in Overdrive, Placed 3-5 ILLs for 1 customer, Shared a kudos with a library/coworker, Customer called back with a follow up message, Got soaked coming in through the rain from the parking garage, Time clock error and Someone knocked on the CIS door.
CIS BINGO - Basic | WWEX FREIGHT BINGO | Vicci loves bugles and bugles love Vicci | look at my dog | CS Bingo (8/24)
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