(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Shared a kudos with a library/coworker
Contacted Overdrive support
Called multiple libraries for 1 customer
Customer checked again for a movie/show that is not on DVD
Customer is creepy (intentional or unintentional)
Placed 3-5 ILLs for 1 customer
Time clock error
Customer asks for library's fax number
Suggested a title in Overdrive
Genealogy or obit search
Requested book is only on Kindle/Audible
"Who is your director out there?"
Customer requested a movie that is only in theaters or streaming
Successfully got a customer to book a meeting or study room online
You got all 3 calls in 1 day from one of our regulars
Customer did not want to share DOB
Customer called back with a follow up message
Got soaked coming in through the rain from the parking garage
Learned something new from a customer's question
Someone knocked on the CIS door
Fixed a tech problem
Explained that registration for ED events opens the day before
Customer offered their SSN
Gave a customer the same phone number 2 or more times
Customer asks for old newspapers or magazines
Called a customer back and they answered
Google's automated assistant
Updated something on the website
Website or catalog is down
Helped a customer remote print
Customer thinks the Service Center is a library
Customer placed and canceled holds on the same day
Chat & Call at the same time
Someone reached out to us in multiple ways for the same issue (email, chat, phone call)
