(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Time clock error
Got soaked coming in through the rain from the parking garage
Successfully got a customer to book a meeting or study room online
Customer called back with a follow up message
Customer offered their SSN
Customer checked again for a movie/show that is not on DVD
Customer placed and canceled holds on the same day
Placed 3-5 ILLs for 1 customer
Someone knocked on the CIS door
Chat & Call at the same time
Called a customer back and they answered
You got all 3 calls in 1 day from one of our regulars
Gave a customer the same phone number 2 or more times
Customer asks for old newspapers or magazines
Shared a kudos with a library/coworker
Learned something new from a customer's question
Updated something on the website
Helped a customer remote print
Customer did not want to share DOB
Customer thinks the Service Center is a library
Suggested a title in Overdrive
Customer requested a movie that is only in theaters or streaming
Explained that registration for ED events opens the day before
Called multiple libraries for 1 customer
Requested book is only on Kindle/Audible
Someone reached out to us in multiple ways for the same issue (email, chat, phone call)
