Hillside Customer Service "Smile" Bingo

Hillside Customer Service "Smile" Bingo Card
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This bingo card has a free space and 24 words: Greet everyone with a "hello", Ask "How may I help you"?, Think of what you CAN do instead ..., Use a friendly, caring tone, Go above and beyond, Keeping all areas clean: all staff, Answering call bells quickly: all staff, Customer Service IS everyones job, The customers are why we are here, YOU CAN make a difference!, Be professional and polite, Use the resident's name when speaking to them, Be kind to your coworkers and staff, Be a problem solver, Follow through: Do what you say you will do, Take pride in your work: it matters!, We need YOU!, You are appreciated!, Listen before speaking, Encourage your team members, Show care towards staff, residents and guests, Respect and Dignity, Kindness doesn't cost a thing and Smiling is contagious! Pass it on!.

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