We need YOU! Smiling is contagious! Pass it on! Be kind to your coworkers and staff Be professional and polite YOU CAN make a difference! Be a problem solver Answering call bells quickly: all staff Keeping all areas clean: all staff Use a friendly, caring tone Encourage your team members Think of what you CAN do instead ... Greet everyone with a "hello" Show care towards staff, residents and guests Follow through: Do what you say you will do Kindness doesn't cost a thing You are appreciated! Take pride in your work: it matters! Use the resident's name when speaking to them The customers are why we are here Listen before speaking Respect and Dignity Ask "How may I help you"? Go above and beyond Customer Service IS everyones job We need YOU! Smiling is contagious! Pass it on! Be kind to your coworkers and staff Be professional and polite YOU CAN make a difference! Be a problem solver Answering call bells quickly: all staff Keeping all areas clean: all staff Use a friendly, caring tone Encourage your team members Think of what you CAN do instead ... Greet everyone with a "hello" Show care towards staff, residents and guests Follow through: Do what you say you will do Kindness doesn't cost a thing You are appreciated! Take pride in your work: it matters! Use the resident's name when speaking to them The customers are why we are here Listen before speaking Respect and Dignity Ask "How may I help you"? Go above and beyond Customer Service IS everyones job
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
We need YOU!
Smiling is contagious!
Pass it on!
Be kind to your coworkers and staff
Be professional and polite
YOU CAN make a difference!
Be a problem solver
Answering call bells quickly: all staff
Keeping all areas clean:
all staff
Use a friendly, caring tone
Encourage your team members
Think of what you CAN do instead ...
Greet everyone with a "hello"
Show care towards staff, residents and guests
Follow through: Do what you say you will do
Kindness doesn't cost a thing
You are appreciated!
Take pride in your work: it matters!
Use the resident's name when speaking to them
The customers are why we are here
Listen before speaking
Respect and Dignity
Ask "How may I help you"?
Go above and beyond
Customer Service IS everyones
job