Ask "How may I help you"? Be kind to your coworkers and staff Be professional and polite Answering call bells quickly: all staff Think of what you CAN do instead ... Be a problem solver Show care towards staff, residents and guests Take pride in your work: it matters! Go above and beyond Use the resident's name when speaking to them Customer Service IS everyones job The customers are why we are here Listen before speaking Greet everyone with a "hello" Follow through: Do what you say you will do Respect and Dignity Keeping all areas clean: all staff Kindness doesn't cost a thing You are appreciated! YOU CAN make a difference! We need YOU! Encourage your team members Use a friendly, caring tone Smiling is contagious! Pass it on! Ask "How may I help you"? Be kind to your coworkers and staff Be professional and polite Answering call bells quickly: all staff Think of what you CAN do instead ... Be a problem solver Show care towards staff, residents and guests Take pride in your work: it matters! Go above and beyond Use the resident's name when speaking to them Customer Service IS everyones job The customers are why we are here Listen before speaking Greet everyone with a "hello" Follow through: Do what you say you will do Respect and Dignity Keeping all areas clean: all staff Kindness doesn't cost a thing You are appreciated! YOU CAN make a difference! We need YOU! Encourage your team members Use a friendly, caring tone Smiling is contagious! Pass it on!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ask "How may I help you"?
Be kind to your coworkers and staff
Be professional and polite
Answering call bells quickly: all staff
Think of what you CAN do instead ...
Be a problem solver
Show care towards staff, residents and guests
Take pride in your work: it matters!
Go above and beyond
Use the resident's name when speaking to them
Customer Service IS everyones
job
The customers are why we are here
Listen before speaking
Greet everyone with a "hello"
Follow through: Do what you say you will do
Respect and Dignity
Keeping all areas clean:
all staff
Kindness doesn't cost a thing
You are appreciated!
YOU CAN make a difference!
We need YOU!
Encourage your team members
Use a friendly, caring tone
Smiling is contagious!
Pass it on!